Noise from the people on the main street was a bit annoying, although it was helpful to have disposable ear plugs amongst the complimentary goodies in the room.

Excellent breakfast. Staff were very happy to do gluten free full breakfast and at a slightly earlier time due to my schedule.

Stayed in May 2024

Very nice, comfortable room. Very good food. Friendly, helpful staff.

Stayed in May 2024

All was good.

Great pub with nice decor and fab beer garden, and it is well located. Stayed for the night, and the room was well decorated and spotless.

Stayed in May 2024

Breakfast excellent. Staff friendly. Cleanliness great and location good.

Stayed in May 2024

Lack of car parking but parked bike in near by carpark was safe should go back

Staff, the food all great breakfast first class

Stayed in May 2024

Maybe a 7am start for breakfast rather than 7.30am but that would be really nit-picking as the staff were exceptionally accommodating.

The staff here were exceptionally helpful. They ensured that after a long and difficult journey the kitchen stayed open to feed me and were quick, friendly and efficient when I needed to get away early the next day. Food was good and reasonably priced. The room was beautifully appointed but most of all there were exceptional small touches with everything from a shoe cleaning cloth to a face mask available to ensure I had everything I required - and some! Wish I could have stayed longer.

Stayed in May 2024

Nothing

Everything!

Stayed in May 2024

Nothing, no complaints.

The location was perfect. Its ran by a lovely lady who was very helpful. Great breakfast.

Stayed in May 2024

(Not their fault) the parking bays right opposite are suspended at the moment

Proper bustling town centre pub, large clean rooms, super friendly and helpful staff.

Stayed in May 2024

Nothing

Exceedingly helpful staff. Fiona the manageress went out of her way to come from.hotel to help us with parking due to road works.

Stayed in May 2024

Some road improvements going on outside but didn't effect us so not marking down. Parking disc system seemed initially complicated but we eventually got the hang of it.

Excellent location in heart of Hexham. Very reasonably priced. Biggest bed we've ever slept in 😄. The whole place looked as through recently refurbished. Staff were delightful friendly & highly motivated especially the breakfast ladies.....a joy!

Stayed in April 2024

I assumed I had paid balance as money had left my account . Staff had cancelled payment for no reason. I then had to repay the balance when checking in and wait for origional payment to be refunded into account

Meal was beautiful. All members of my party had lunch. Every member enjoyed their meal.

Stayed in March 2024

Everything great!

Stayed in April 2024

Great central location, room was very nice. Staff were extremely friendly. We had dinner in the bar and it was very good.

Stayed in April 2024

Road works outside accommodation, now coming to an end.

Very good choice, of breakfast, the room we had was large and comfortable

Stayed in April 2024

The only negative was the cliental being a bit noisy Saturday night. This was around 10 so the revelry was totally understandable & as I was exhausted my sleep wasn't affected.

I was able to check in fairly early. I was shown to my room. it was an easy process.

Stayed in April 2024

No complaints at all. Parking is an issue with having to leave in council car park but that is not the fault of the hotel.

Lovely room with immaculate bathroom (very recent complete refurb.) Very nice professional lady in charge and very nice staff.

Stayed in April 2024

Nothing to complain about at all

Recently revamped and you could tell. Comfortable with a relaxed feel. Food was excellent. No complaints at all.

Stayed in April 2024

Shame about road works, but at least it will end.

Room more than adequate for myself. Lovely and clean. Bed very comfortable. Breakfast was very good with lots of options and set me up for the day.

Stayed in April 2024

No parking immediately behind but the free car park a few hundred metres away was available. Uphill with luggage a bit of a mission but that's for only one time.

The building was clean and fresh following its refurbishment...hope it's maintained to that standard for the future. Our room was as requested a quiet one at the rear. All staff were friendly. We enjoyed our stay, easy to get around town on foot from here.

Stayed in April 2024

the rooms were very spacious and had all the amenities we needed.

Stayed in April 2024

There wasn’t anything that we didn’t like

Clean, lovely decor, lovely staff

Stayed in April 2024

Comfortable bed with lovely bedding, tasty breakfast and friendly staff. Room had everything you could need and was beautifully decorated.

Stayed in April 2024

Seating was one desk chair and two upholstered seats.

Wonderful staff. Great breakfast. Staff were very helpful.

Stayed in April 2024