Booked for parents , they realy enjoyed the hotel and the location

Stayed in June 2024

Tv quality was poor and kept breaking up. No mat in bathroom.

The location for a concert at the open air theatre and the view of the beach.

Stayed in June 2024

All good

Location

Stayed in June 2024

would have liked an occasional " small breakfast " option, as the booking turned out to be room only - but not a major grumble, as there was an excellent cafe nearby, with lovely views over the bay.

Staff polite and helpful. Location excellent. Very clean and well kept.

Stayed in June 2024

Only downside was one electric socket for TV and Fridge, needed a double socket, but didn't spoil our stay.

For a Britannia Hotel, it was clean and modern and in a great location. Staff were friendly and very helpful. Not far from Open Air Theatre, where we attended to see Tom Jones.

Stayed in June 2024

Lift was very slow

Was pleasantly surprised given the poor reputation of Britannia hotels. The room was clean and spacious. Beds were comfortable and linen was spotless. Shower was amazing

Stayed in June 2024

Great service Great and clean room good breakfast

Stayed in June 2024

Very clean and tidy , very friendly staff even though the arrival day the card machine did not work at reception so caused a lot of problems for reception staff bless her .

Lovely and friendly to myself , my daughter and our pet dog specially. Great area to get to beach and lovely views. Will definitely be booking again next year . But hope more of the family will join us .

Stayed in June 2024

It was very hot but without air con you have no chance. I took the duvet out of the cover and it was a 13.5 tog!!! Unreal in summer! No soap in the downstairs toilet on either day. No Tetleys on in the bar - what - its cricket week and no ale. Parking scratchcard cost eight pounds for 48 hours. First time i have had to pay for a scratchcard to park over many years of visiting Scarborough.

I stopped going to the Clifton over 20 years ago because it was overpriced, rooms quite shabby and the lift a nightmare. On my last visit the lift did not work at all and was told a new one was being installed - not true. Lift is archaic and if you dont close the gate it wont move. But the lift did work! Room had been fully refurbished but standard of furniture still cheap and ordinary. And it was hot but used the fan in the cupboard. An effort appeared to be made throughout the areas i saw with carpets and decorating.

Stayed in June 2024

Could have been fruit

Buffet breakfast

Stayed in June 2024

Location

Stayed in June 2024

Very difficult to find near car park, no dinner available in hotel.

Good location, cleannesses

Stayed in June 2024

Great location, friendly staff and stunning views

Stayed in June 2024

Extra for parking on the premises and WFi only supplied free in the lobby! No air conditioning and the windows couldn't be opened without wedging something in them! It was an exceptionally hot night and we were up on the 3rd floor, so heat rises.....................

Within easy access of everything required and parking was an added bonus, although we had to pay extra!

Stayed in June 2024

More choice of food would be better.

Clean hotel, friendly staff and good views from the hotel

Stayed in June 2024

More staff in bar

Didn't have breakfast

Stayed in June 2024

We didn’t really get a sea view room, even though we paid for it. Room 123 is at the side not rfront facing and you can’t really see the sea

Hotel was pleasant and looked nice compared to others around it

Stayed in June 2024

Bit dated in style and old fashioned

Good location for concert venue

Stayed in June 2024

Guest in room above very noisy but Night Porter dealt with it.

Great location. Beautiful view over the North Bay. Staff very friendly.

Stayed in June 2024

Too far from town. Had to drive and pay for parking again. Someone didn't close the gate on lift so had to walk down stairs from top floor

On sea front but too far from town. But was great to walk to open air theatre

Stayed in June 2024

Insufficient parking and also the main road was completely full so we had to park a long way away from the hotel.

Came to Scarborough to watch Simple Minds and the Clifton Hotel is so conveniently located.

Stayed in June 2024

It was awfully hot on the 3rd floor...it was a massive concert with a almost full hotel but only 1 person working the bar when everyone returned line was long poor lady behind the bar handled it well but she should have had help/support. Windows didn't open in the room..1 small gap of fresh air bathroom had no open window or fan. Bed was very basic headboard was questionable. Hot water in the taps was in my opinion a little dangerous it was very very hot

Location was close for a concert at the outdoor theatre. Free water station. Bar was ok

Stayed in June 2024

The only thing we found missing was a toilet brush! As we were on the 4th floor the maybe the toilet struggled a bit and could do with a better effective flush.

Great location for our visit to the Open Air concert. Literally by the sea front overlooking the sea and the castle. We only stayed one night and was pleasantly surprised by the friendly staff and hotel appearance and facilities. Certainly don’t recognise it from the poor reviews. Brand new hairdryer still in box, spare brand new blankets in cupboard along with ironing board, iron, 2 spare pillows, heater and a fan. Great rain shower with plaid hot water.

Stayed in June 2024

The mattress was a little on the hard side and only one pillow pp

Great service, very clean and good location for our visit

Stayed in June 2024