New Elvet, Durham, DH1 3AQ, United Kingdom
#15 of 24 B&Bs and Inns in Durham
Guests' ChoiceBased on 1616 hotel reviews
8.4Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.5
Staff
9.4
Value for money
9.0
Free WiFi
8.0
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End of dialog contentReviewed: 4 May 2024
Paul
United KingdomTrouble operating the TV. Received help from staff.
Stayed in May 2024
Reviewed: 1 May 2024
Merron
United KingdomNoise from outside thankfully the ear plugs helped
Ear plugs
Stayed in April 2024
Reviewed: 30 April 2024
Rita
United KingdomNothing
Very clean
Stayed in April 2024
Reviewed: 30 April 2024
Karla
United KingdomBar staff extremely rude and refused to serve us as we didn't agree with what they were saying. Other local pubs were great, we were not drunk in no shape or form.
Comfy beds
Stayed in February 2024
Reviewed: 27 April 2024
Chris
United KingdomLocation is great, bar is fun and staff friendly and helpful
Stayed in April 2024
Reviewed: 23 April 2024
Wang
United KingdomWould better to have toothbrush? Rather than lots of candy😂
Very good location
Stayed in April 2024
Reviewed: 22 April 2024
Stewart
United KingdomNoisy plumbing and noisy early morning delivery of beer barrels.
Very clean.
Stayed in March 2024
Reviewed: 22 April 2024
Scott
United KingdomLocation was great. Room was comfortable. Noise was a worry when I booked but actually it was quiet whilst I was there. The hotel does provide earplugs in cases of someone wanting an early night.
Stayed in March 2024
Reviewed: 22 April 2024
Samar
United KingdomAs it is on a main road and an old building with single glazed original windows noise was a bit of an issue for one of the rooms. Otherwise it is perfect and felt very safe. Water pressure in shower was weak.
Amazingly spacious suite. Thoughtfully furnished with extra cute touches. Home from home. Clean and well maintained.
Stayed in April 2024
Reviewed: 22 April 2024
Helen
AustraliaLocation
Stayed in April 2024
Reviewed: 21 April 2024
Heather
United StatesThe bed was uncomfortable (too hard), limited space for hanging clothes, thin walls.
Friendly staff and private shower room.
Stayed in April 2024
Reviewed: 18 April 2024
Alex
United KingdomI had not appreciated when booking is that there is NO BREAKFAST at this so-called Hotel, which would be better described as a pub with rooms. Whilst the accommodation is perfectly adequate, you do need to fend for yourself for meals and there is nowhere very close suitable for meals apart from Indigo Hotel and the Royal County Hotel which are in a different budget bracket! Cafes are available in the City Centre over the Elvet Bridge.
Location is good at the foot of the Elvet Bridge. Easy access out of hours. Room was clean and tidy, albeit rather small. Staff member took me up to the room, which initially appeared to be a rabbit warren, but actually was easy to find once you know the way. The pub itself is very popular although I was fed and watered at Durham Castle during my stay.
Stayed in April 2024
Reviewed: 16 April 2024
Ian
United KingdomSpotlessly clean, friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Natalie
United KingdomIt's a cosy room, right in the center of Durham so a perfect location. Staff are friendly and helpful.
Stayed in March 2024
Reviewed: 14 April 2024
Emily
United KingdomWarm and welcoming, the staff went out of their way to help and couldn’t be more of an ideal location! The property is historic and full of character. Thank you ☺️
Stayed in April 2024
Reviewed: 13 April 2024
Sophie
United KingdomLiked everything. We had trouble with the tv and staff did everything they could to resolve it, if you read these reviews we ended up finding the fire stick remote under the bed! Haha
Lovely cosy room, nice pub downstairs and great location!
Stayed in April 2024
Reviewed: 13 April 2024
Martin
United KingdomShower in an old bath tub not walk in flat that I couldn’t really use as I have a double hip replacement
Clean friendly and central
Stayed in April 2024
Reviewed: 11 April 2024
Ruth
New ZealandAir and sound leaked in around window (due to age of building).
Comfortable, clean, convenient, character building
Stayed in April 2024
Reviewed: 10 April 2024
Justine
United KingdomThought this was incredibly good value & an excellent location
Stayed in March 2024
Reviewed: 8 April 2024
Victoria
United KingdomOutside noise could be heard but ear plugs were provided!
Stayed in February 2024
Reviewed: 8 April 2024
Stephen
United KingdomThe room was noisy,they supply ear plugs for a reason,the traffic goes on most of the night,they have live music on a Friday so would be better staying and listen till it finished,they are replacing the windows so that would make it much better to stay.
An old grade ll listed building,a short walk into the centre,comfortable bed and nice shower.
Stayed in April 2024
Reviewed: 8 April 2024
Samantha
United KingdomLovely rooms and great location Staff made sure to contact me separately to aid check in as we were arriving late - went above and beyond!
Stayed in April 2024
Reviewed: 6 April 2024
Rowena
United KingdomNoise from outdoor seating area would have been much worse if weather had been better
Location
Stayed in April 2024
Reviewed: 4 April 2024
Michael
United KingdomMy only issue was that the heating appeared to be externally controlled. The radiator came on at one point and the room felt comfortably warm but then around 30 minutes later it had turned off and the room started to get a little cold.
I was quite pleased with the WiFi performance, I expected to be throttled as that has been my experience in previous hotel stays but the WiFi in this hotel was fast and stable.
Stayed in March 2024
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