Swindon Road, Royal Wootton Bassett, Royal Wootton Bassett, SN4 8ET, United Kingdom
#2 of 8 hotels in Royal Wootton Bassett
Guests' ChoiceBased on 1787 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.3
Value for money
9.0
Free WiFi
7.1
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End of dialog contentReviewed: 6 May 2024
Sarah
United KingdomWedding party who had all travelled 300 miles to be told kitchen was closed at 11.30 that day..which was booked ages ago (function room booked for our large party) would have stayed elsewhere had we have known we couldn't all eat there..very very disappointed and so we're 30 guests.
Rooms were lovely
Stayed in May 2024
Reviewed: 3 May 2024
Alan
United KingdomLocation no safe walk to Wooton Basset
Room
Stayed in April 2024
Reviewed: 2 May 2024
Imogen
United KingdomReally friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Toni
United KingdomA little pricey. Breakfast was not well stocked and cooked very small
Easy to find. Clean and comfortable. Great staff.
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
United KingdomDifficult to work the temperature control in the room.
Smart room , comfortable bed, excellent staff
Stayed in April 2024
Reviewed: 24 April 2024
Caro
United Kingdomvery comfy beds - slept well!
Stayed in April 2024
Reviewed: 21 April 2024
Jenny
United KingdomWe didn't have breakfast. We were meeting friends at the restaurant the day before
Stayed in April 2024
Reviewed: 21 April 2024
Collette
United KingdomThe restaurant was shut on the Thursday when we arrived due to no chef Disappointed after travelling four hours
Hotel was spotless Reception staff were lovely Price was great
Stayed in April 2024
Reviewed: 18 April 2024
Stephen
United KingdomGreat location for me..just off the M4..Room good size..clean and modern.Pub next door serving great food.My third time staying here.
Stayed in April 2024
Reviewed: 13 April 2024
Lorna
United KingdomThere was no cooked breakfast available but sometimes you have these staffing problems. They refunded our breakfast on the second morning to make up for this, without request, which was really good!!
The staff were amazing! The disabled room was really good, a little difficult to turn into on the carpet with it bring a tight turn
Stayed in April 2024
Reviewed: 11 April 2024
Trevor
United KingdomJust continental so a little disappointed
Stayed in April 2024
Reviewed: 10 April 2024
Maureen
United KingdomKitchen out of order
V clean
Stayed in March 2024
Reviewed: 10 April 2024
Nanny
United KingdomNothing
Rooms were excellent. staff very friendly.
Stayed in April 2024
Reviewed: 1 April 2024
Anniekins69
United KingdomNo food!! We had book a table in the pub for a family meal 5 adults 1 child at 6pm..we recieved a phone call a few days before hand, asking if we could move it to 4pm as it was easter and they wanted to close early. Not a problem. However we got another call at 3.30pm on the day of our stay, whilst sat in hotel room that our booking had be cancelled totally. We were lucky enough to find somewhere else that could fit us in Then this morning we were told as we about to go to breakfast there was no cooked food available at all. We cut our loses and went else where as we had a long journey infront of us and wanted to eat before we left. Totally unacceptable
Hotel rooms were lovely great for wheelchair users staff in hotel lovely and friendly will stay again
Stayed in April 2024
Reviewed: 27 March 2024
Thomas
United Kingdomnice clean and new
Stayed in March 2024
Reviewed: 25 March 2024
Gaynor
United KingdomNo drawers cups smell and tasted of bleach must wash them first
Very friendly staff good size room
Stayed in March 2024
Reviewed: 24 March 2024
Christopher
United KingdomNothing
The room was spotlessly clean ,with a large screen TV and very comfortable bed. The bathroom has a super walk in shower with plenty of hot water. The breakfast experience was equally excellent with fresh croissants and an enormous full English breakfast. Thoroughly recommended
Stayed in March 2024
Reviewed: 23 March 2024
Margaret
United KingdomAll okay
Good value, wish it has a lift.
Stayed in March 2024
Reviewed: 22 March 2024
Hall
United Kingdomnot a thing.
we were attending my sisters funeral the wake was held at the bar and grill. The staff at the accommodation were so helpful anything that we needed. This was carried over into the Bar and Grill for the wake.
Stayed in March 2024
Reviewed: 21 March 2024
Tracy
United KingdomClean, nice rooms, polite staff
Stayed in March 2024
Reviewed: 21 March 2024
Stephen
United KingdomThe only slight downside is that the hotel is located next to a busy road so there is road noise quite late into the evening and again starting early in the morning. However, the rooms are double glazed and have air conditioning so this noise is generally largely blocked out unless you open the window.
I have stayed at this hotel previously and found it to be very good hence my booking again. The room was spacious, very clean and comfortable. Staff were friendly, courteous and very helpful and there is a good selection of food available throughout the day at the adjoining pub/restaurant which was well priced and very tasty.
Stayed in March 2024
Reviewed: 20 March 2024
Andrew
United KingdomNothing at all
The purpose of our visit was to visit our daughter who now lives in the area and the location was ideal to achieve this being only a ten minute car journey. Our daughter joined us for an evening meal and a breakfast all of which were excellent. Although the restaurant was not available on our first night the staff pre warned us of this and was not an issue.
Stayed in March 2024
Reviewed: 18 March 2024
Jim
United KingdomBreakfast menu could have more choice,
Location and price, comfortable room
Stayed in March 2024
Reviewed: 18 March 2024
Gareld
United KingdomNothing
Was close to relatives so was able to visit all
Stayed in March 2024
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