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Reviews of The Castle Hotel Neath 3 stars

The Parade, Neath, SA11 1RB, United Kingdom

#6 of 12 hotels in Neath

Guests' Choice

Review score

Based on 1223 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 151 – 175

  • Reviewed: 18 August 2023

    9.0
    Pleasant stay, would recommend to anyone thinking of booking.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Can’t think of anything.

    Good location to walk around town, free hotel car park, friendly staff, comfortable bed, good breakfast, lift to access upper floors if needed.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location for my needs during my trip,friendly and helpful staff ,also nice tidy room good value for the price I paid,I will definitely use this hotel in future

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    decent property could use a little investment
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    lots of damage in the bathroom flakey wallpaper strange lumpy marks on bedside table and the dresser very rusty shower rail

    good location we attended a party and it was better than getting taxi back to cardiff on a sat night

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Comfortable and clean - ideal for family event
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Familiarity as stated before - central location

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast good, staff helpful and friendly. Room could do with a refresh and things like no plug near the mirror and no lighting for mirror when getting trsdy

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything great hotel very central.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Extractor fan was really noisy. Disappointed restaurant wasn't open

    Love the location and breakfast is always good.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ideal location for the Cricket club

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Great value!!!we’ll stay again
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms need a freshening up

    Very central to all amenities

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Staff were very helpful and welcoming
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was very good

    Stayed in July 2023

  • Reviewed: 11 August 2023

    9.0
    All very good and I had a restful night.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Room was very clean, but had I think been last checked quickly. The hotel’s large tea pack was left in my room and the tv remote was missing. I would have liked to have had a hairdryer. Electrical sockets not in the most useful places.

    Very kind and welcoming receptionist. Room was quiet and clean. Shower was good. Water temp easy to adjust. Well situated and sensible pricing.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    Great value
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good could do with Møre continental choices

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Neiths jewel
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Car park for hotel down the road with limited spaces.room a little dark with no view from tbe window and only twin beds (room10)

    Central town location not a fantastic outward appearance but nice inside bedroom looks recently updated stylish .didnt have evening meal there but had breakfast not a fantastic choice and the scrambled egg was congealed and stuck to the base

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    A welcome night at the Castle Hotel, Neath
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints at all. It was great value for money especially with the lovely welcome.

    The staff were super lovely, helpful and really wanted to help with every detail. We arrived late after a 10 hour cycle ride. It was quiet and we had a peaceful peaceful.night's sleep. The surrounding countryside inland is stunning for cyclists. And the cycle path alongside the canal is stunning. It's also lovely to see so many local people coming for coffee / coffee/ meetings in the morning. Lovely having the bath too.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Really good stay, friendly staff, would definitely come back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    I like that there was a lot of places like the town centre around the hotel

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Very comfortable stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location of property was great

    Stayed in July 2023

  • Reviewed: 4 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel had a real classic vibe and the staff were all very nice. Good breakfast.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Good overall
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room rather small no chair

    Location’s

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Could be more drawer storage in room and wardrobe quite small. there are many levels to floors so many steps.

    Breakfast was excellent, wide choice for more than two hours. Lift to upper floors, car parking available. Walk to train/bus etc. and shops. bars available.

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    Nice downstairs but you get what you pay for with the room
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The room was dated and the bed and mattress were old and could have been a lot better.

    Pleasant staff, good breakfast and nice bar for a drink later

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything I need for a work night away

    Very good

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Great location, friendly helpful staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was limited to seventeen spaces so I parked in the multi-storey car park about 5 minutes walk away

    Excellent town centre location

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Lovely hotel but noisy location, car parking can be problematic.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Despite travelling with a child no consideration was made regarding placing us in a room above their own pub/club which was opposite another pub/club. Therefore there was loud music and noise past midnight. Though there was a car park it is down the road from the hotel and not big enough for the amount of guests. On arrival I was directed to park in it but found it overfull (people has even parked on the no parking markings). Due to the one way system I then had a 10 minute job to drive round to the hotel again and use on road parking (which is limited to one hour). I later found out that if the person who had told me to park in the car park has taken a second they actually have cameras of the car park and they could have seen that it was too full and saved me wasted time and effort with a 7 year old in tow. The extra blanket supplied in the room was dirty and had stains on it.

    The breakfast was good. The bed was cosy. They set up a very nice camp bed as well. The room temperature was comfortable. Bathroom was good size. Staff were friendly. The location was good to access local shops/food places. Free wifi worked well.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Bathroom it's ok

    Breakfast

    Stayed in July 2023

  • Reviewed: 27 July 2023

    9.0
    great
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    it was all good

    breakfast was great room was good bed was cumfee.

    Stayed in July 2023

Showing 151 – 175

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