Elevator

Stayed in May 2024

Unfortunately we had a very nosey family upstairs and kids were running around till 2 in the morning. These things can’t be helped but the manager was supposed to call us as we spoke to reception about this. Never got the phone call so that was very disappointing customer service

It was average. Fine for the couple of days we stayed for

Stayed in April 2024

Needs a general refresh.

Great location. Staff very polite, courteous and engaging.

Stayed in April 2024

The Reception area and front door needs interior decorator to bring it back to its former glory. Too much gloss paint, like a railway station. Needs a makeover to bring it back to its original classic heritage

The Location and comfort. Clean room and nice staff. The price was very reasonable for working class people.

Stayed in April 2024

I went out for the day only to return about 4.30pm to find my room had not been serviced. Much of the decor is tired and in need of refurbishment. The "double glazing " is ineffective. Some of the woodwork at the front of the hotel is rotten.

Staff pleasant and helpful. Food of acceptable standard and served speedily.

Stayed in April 2024

Improve on cleanless in room and bathroom. Breakfast you could tell the sausages were cheap and cooked in microwave. Hrash browns were dry and tasteless. Our room was too hot. Heating wasn't on, could work out why it was hot. Tv was to small for rooms. Our door didn't close very well.

Size off rooms were great. Teas coffees, bottle of water in rooms which add a nice touch. Lovely bar and lounge area to enjoy. Very spacious, staff were friendly and very helpful

Stayed in April 2024

The rooms are much for basic and dated than the photos show. I was locked in the bathroom, unable to open the door from the inside and the front door handle came off in my hand. The room which we were upgraded to was still very dated. I was surprised given how nice the hotel looks in the pictures.

There was an issue with our room and we were very quickly upgraded to a better, seafront room.

Stayed in April 2024

Very tired decor and general feel of the place. Massive under investment was obvious in many places. For example, the lining of our curtain had a piece cut out of it and we think it had been used to make the bathroom blind ….. Breakfast was not great. We were herded like sheep and it felt a bit Butlins c. 1976. It was not good value in my opinion.

Good location, available parking, kind staff, large room on the corner of the building gave us excellent views of the sea. The room location almost justified the price.

Stayed in March 2024

Lifts, room not serviced properly.

Location

Stayed in April 2024

The bathroom we had the tightest toilet i have ever seen I am a big man and I struggled to sit down on the toilet

The location and the overall room was very good

Stayed in April 2024

cold rm ,French door windows did not shut properly

sea view breakfast

Stayed in April 2024

Single room (132) unsuitable for use. Insufficient storage space for clothing or toiletries. Bathroom virtually unusable for tall person such as myself. Only way to be able to charge telephone or hearing aids was by pulling cupboard away from wall. The 2 power points are inaccessible otherwise. This room should be taken out of use.

Fresh fruit salad limited fruits (no grapes) Cooked elements limited. No fried eggs, no mushrooms. What was there was good. Nice friendly staff.

Stayed in April 2024

The quality of the evening meals was poor

The breakfast was fantastic

Stayed in April 2024

the matterss and how cold it was

the location

Stayed in April 2024

Old lift system problematic and caused distress when malfunctioned. Dinner booked in hotel restaurant was very disappointing. Burnt overcooked tart and salad leaves were not all fresh. Reported to waitress to inform chef and came back and said sorry. In all fairness reception did not charge us. Poor interference on t.v .

Great selection, and good quality. Nice bright breakfast room .

Stayed in April 2024

Carpet in bedroom needs cleaning Bathroom needs a bit of updating Went early to breakfast as wanted to get to sit by window but was told all the tables were reserved there . Very loud music at breakfast which woke us up as our room was above it.

Lovely friendly staff very helpful. Perfect location Nice buffet breakfast

Stayed in April 2024

Breakfast a bit bland

Simple clean and friendly

Stayed in April 2024

Outdated

Price

Stayed in April 2024

A very small toilet shower needs upgrading Facilities were a little cramped

Stayed in March 2024

as with most hotels of this age, a little tired and in need of a little T.L.C.

good breakfast, friendly staff, reasonable entertainment,

Stayed in April 2024

Very shabby interior. Breakfast filled a gap!

Wonderful location. Lovely old features. Comfortable beds.

Stayed in April 2024

Was an easy destination to get too, some staff were lovely and understanding.

Stayed in April 2024

Lovely character building but needs a lot of money spend on it.

Perfect location and very friendly and helpful staff

Stayed in April 2024

Shower head needed cleaning and some lights didnt work.

Large clean quiet room with nice bedding and towels. Good location near the pier.

Stayed in April 2024