View from our room wasn't great and one of the reception staff was a little miserable on our arrival.

Room was lovely and tidy. Bed comfy. Every thing you would need for a stay.

Stayed in June 2024

It’s beautiful to look around

It’s a beautiful hotel. Room and bed was small

Stayed in June 2024

Breakfast was a complete fiasco buffet kept running out so constant queue, not enough staff, tea,coffee and toast not offered as stated so had to find someone to ask, don’t normally book breakfast but was my partners birthday he ended up giving up on the buffet and just had a croissant so was very disappointed at cost of £12.95

Good location rooms clean and comfortable

Stayed in June 2024

Location, Decor, Ambience, “free car park”

Stayed in June 2024

nothing

Room was very clean, Food is always good, There were works being carried out when i stayed but the facilities were all open and the hotel made every effort for me to enjoy my stay.

Stayed in March 2024

Mattresses very soft Room decor tired - not in keeping with other areas of this beautiful hotel

Location, great large car park free for guests. Quiet overnight Large family room

Stayed in June 2024

Breakfast was disappointing (very little choice. Had to ask staff to be served (you were not allowed to do it yourself). Very little choice overall. A/C didn't seem to work anywhere in hotel-luckily there was a fan in the bedroom)

Very central yet very quiet. Within walking distance to town centre Downstairs deco is very nice (very dark/very well decorated) Free hotel parking

Stayed in June 2024

Narrow entrance to car park which can’t be helped.

Great location and instructions to car park worked well. Comfortable, clean rooms and chambermaids really friendly.

Stayed in June 2024

Postcode doesn't take you direct to hotel, use hotel postcode not one on booking. Com Bed creaked all night.

Beautiful decor, newly furnished. Would stay again.

Stayed in June 2024

Wish I had booked a room in the old part of hotel. The newer part is nice but room was very hot and very different aesthetic to old part. Car park is hard to find, needed to call hotel for alternative postcode. Breakfast was a bit chaotic and not a lot of choice for continental.

Beautiful decor in this 17th century hotel, we had dinner which was excellent. They do a roast dinner every day and it's table service in the bar. Good location to walk around peterborough city centre and recommend going to the cathedral which is a short walk from hotel. Plenty of space in car park.

Stayed in June 2024

We did have a problem with the air conditioning not working and the room was so hot , we had to open the windows but the noise from the street was awful, we had very disturbed sleep.

Parking onsite and central to the city, very clean hotel, room was lovely.

Stayed in June 2024

It's a proper hotel, in a good way. The room was spacious and well appointed.

Stayed in June 2024

Nicer toast would have been better. Sounds picky but very cheap toasting bread is not healthy and nutritious. I don't eat cooked breakfast so I can't comment on that.

Breakfast was chaotic to be honest. The staff are lovely but so understaffed. If you arrived for breakfast which is a 2 to 3 hour window after the first 45 minutes choice was very limited. One busy morning I waited half an hour to be able to attract someone's attention to get a cup of tea. I was brought coffee.

Stayed in June 2024

Car park entrance was awkward to find

Location was excellent.

Stayed in June 2024

Very difficult to navigate the one way system in Peterborough so took a long time to find the entrance to the hotel car park. The girl on Reception did not give good instructions. Breakfast time was very busy and the staff were run off their feet

Very comfortable, clean room in good location. Reception staff on check in and out were very pleasant and efficient. Bar staff excellent

Stayed in June 2024

Couldn’t put our meal on our room account from the bar even though some drinks did show up. The staff tried their best and were most apologetic but there seemed to be a glitch with the till.

Good location. Excellent staff. Good meal but could do with more gluten free options.

Stayed in June 2024

Cooked breakfast was not great.

Stayed in May 2024

I only stayed one night but I couldn't fault the staff or the facilities.

I am coeliac and had added that information to my booking. I was really impressed that the staff were aware on arrival and was happy with the breakfast options and the staff care in ensuring that I was accommodated for my gluten free diet.

Stayed in May 2024

The temperature of the cooked breakfast items.

Recently refurbished hotel in excellent location. The room was bright, clean and comfortable. The lack of a lift could be a problem for some. All the staff we encountered were smartly dressed and very courteous and most helpful. I would rate the overall experience as excellent if not for the cooked breakfast items: although the selection of items was good and of top quality we found them to be barely warm on both mornings.

Stayed in June 2024

Mattress not that comfy.

Great location. Good sized room. Really nice hotel.

Stayed in June 2024

car park is a bit bonkers - no one way signs

the meal in the restaurant and the service from the waitress were excellent

Stayed in June 2024

Bed was hard for my liking.

Room very clean, staff helpful

Stayed in June 2024

The breakfast was ok, but nothing to write home about.

Hotel has character and is very clean. Well located, close to the cathedral, the train station and the shops. There was a wedding the day we stayed so it was quite noisy, but other than that, great stay. The staff was lovely, my friend felt poorly in the morning and they gave us a late check out to give her time to recuperate.

Stayed in June 2024

No lifts.

The age and decor with very friendly and helpful staff

Stayed in June 2024

A/C had an error so room was very warm, less than ideal . Additionally, due to the age of the building and it being kept in good taste , the windows onto a main room let in an incredible amount of ambient noise from outside which is less than ideal.

Beautiful interior , lovely reception and bar area, room itself was lovely , spacious and maintained to a good standard aside from the A/C. Room itself and bathroom were lovely , comfortable bed , a large TV , a desk and comfortable chair. Nice warm lighting within the room

Stayed in June 2024