The stairs to room . No breakfast facilities

Decor and quality of the furnishings

Stayed in April 2024

Nothing

Everything is perfect

Stayed in April 2024

Friendly and welcoming

Stayed in April 2024

Superb attention to detail in the rooms is obvious from the free standing tub to the fixtures. The paint choices are elegant and relaxing. Fresh baked cookies delivered on a tray in the afternoon. And, most importantly, the food. Make sure to go and invite friends or sit solo and enjoy the great love and care they put into their menu, spirits and wine. Start a conversation and you'll quickly realize it's love for these things that makes the place what it is. And a lot of determination of course. If I lived in London this would be a regular spot for me. Checks all the boxes.

Stayed in April 2024

Lovely rooms and the roll top bath was fantastic (we stayed in the Mansfield Room). On arrival we were taken up to the room and shown round along with details of how to get in/out the property when the pub was shut. Freshly made cookies were also provided which was a lovely touch. We thought the whole decor and feel of the property were great, would highly recommend.

Stayed in March 2024

As there was no breakfast availability during our stay we found a place close by. Access to an umbrella would have been welcome as its not an item we would travel with.

Stayed in March 2024

Nothing - it was perfect

A fabulous place within easy walking distance of the O2 Forum. The staff were so friendly and accommodating and the room was very quiet and comfortable. Thoughtful little touches, like spare wash kit items, gorgeous luxury soaps and a jug of milk already in the fridge made all the difference after a long journey. There was also plenty of hot water for long soak in the luxurious copper bath tub.

Stayed in March 2024

No breakfast included or to book

The room was delightful

Stayed in March 2024

Nothing

Lovely spacious and bright room

Stayed in March 2024

No coffee 😀. But everything else was fabulous l.

Location was perfect. I would have given it a 10 but our coffee machine was not working, and no instant provided as back up. Always provide instant as a back up! A minor problem which if raised I have no doubt would’ve been resolved promptly.

Stayed in March 2024

My only problem was with checkout- I hadn't realised the hotel wasn't staffed first thing in the morning, so I couldn't checkout at 9 and leave my bag for an hour (no lift, so I couldn't face carrying my bag upstairs again!). Will know next time, as I could have left the bag in my room, and walked on the Heath.

Lovely decor, very clean , friendly check in. Appreciated the Nespresso machine and the home made cookies!

Stayed in February 2024

The room is very small, for the price paid. No storage for clothes or luggage.

Quaint location, amazing pub and food, friendly staff.

Stayed in February 2024

The price

Kind and generous host

Stayed in December 2023

Shame not to have a front of house/reception but still easy to come and go.

Great interiors and room set up, good location and quiet.

Stayed in February 2024

Nothing.

Beautifully presented throughout all areas.

Stayed in February 2024

Pleasantly met and shown to our room, room was very well decorated and was inkeeping with the property, superb hot water and heating, tea and coffee facilities plus mini bar, excellent all round, thank you

Stayed in January 2024

Nothing.

Lovely welcome from friendly staff, beautifully decorated room - despite a small room, every detail has been thought through to maximise the space and make it comfortable.

Stayed in January 2024

Only downside is that there is no elevator in the building.

Thoughtfully designed rooms—cozy and functional. Staff went above and beyond to make our stay comfortable. The pub downstairs had amazing food.

Stayed in December 2023

too hot, radiators are either on or off, no thermostatic valves. Very windy and something outside on the roof was banging all night and kept us awake. We had a top room.

Nice room

Stayed in December 2023

The stair ways are very narrow and steep. There was really nothing else to worry about.

The location was a reasonable walk from the tube network, but not difficult. The staff that I interacted with were very helpful and happy to give directions and advice, The beer in the bar was excellent.

Stayed in December 2023

There was not a lot of floor space so a bit tight.

Great location and very comfortable. The room was cozy but ideal for a one night stay. Dinner was great and the staff very friendly and helpful.

Stayed in December 2023

Nothing other than wishing we could stay longer

Room was gorgeous, clean and so comfortable

Stayed in December 2023

There are a bunch of stairs so not recommended for families with strollers. Other than that, zero complaints. Truly exceptional in every conceivable way.

The staff here are passionate, friendly and super helpful. You are treated like a VIP. The atmosphere is second to none - the pub is spectacular (incredible food) and the accommodations are bespoke and gorgeous. Everything has been considered to the tiniest detail. The shower is legendary!

Stayed in November 2023

Nothing. We were delighted.

We stayed overnight and used their private room for a family dinner party for 11. The food was superb (one description was "a veritable banquet") and Anna, our charming host throughout the evening, attended to our every need. Other staff we met next morning were equally friendly. The bedroom was v clean had all the modern amenities you'd expect in a classy 3-star hotel.

Stayed in November 2023