170 Shepherd Bush Road, Hammersmith and Fulham, London, W6 7PB, United Kingdom
#162 of 1,017 hotels in London
Guests' ChoiceBased on 843 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 24, 2024
Ka
Hong KongNo lift.
Spacious & clean room. Comfy bed.
Stayed in June 2024
Reviewed: June 22, 2024
Alexander
United States of AmericaCould upgrade the mattresses
Loved the staff and location.
Stayed in June 2024
Reviewed: June 21, 2024
Karthik
United KingdomShower room can be a bit more clean, room for improvement. A lift would be great as stairs were quite narrow especially if we climbing with bags.
There are a lot of complementary things in the room, like water, a bottle of wine, fruits along with those standard things. The bed was very comfortable and decent size room. Breakfast was really good, liked it. Location is perfect for my circumstance.
Stayed in June 2024
Reviewed: June 21, 2024
Anastasiia
UkraineI enjoyed everything
Design Small details in the room like complimentary
Stayed in June 2024
Reviewed: June 10, 2024
Georgie
United KingdomExceptionally clean. With excellent staff.
London Pub meets boutique cosy. Great location in a safe and friendly area of Shepherds Bush. Equidistant to Hammersmith. Two great tube stations connecting either side of London. Well presented and cosy.
Stayed in June 2024
Reviewed: June 10, 2024
Magdalena
NetherlandsThere was no lift, so fortunately we got some help with bringing the luggage ery
The staff was very kind and helpful, breakfast was very tasty. The room was compact, bed comfortable and the shower gel and shampoo smelled amazing ;)
Stayed in June 2024
Reviewed: June 4, 2024
Rachael
United KingdomNothing all good
Lovely and comfortable
Stayed in May 2024
Reviewed: June 4, 2024
Miriam
CanadaThe staff seemed not to know how to help with certain things i.e., TV, AC. So, while they were friendly and always tried to be helpful, they seemed unable to help with certain things due to lack of knowledge, which is a management issue and not the fault of individual staff members. Very few gluten free options on the menu - we didn't have breakfast at the hotel because of this and at dinner there was only one option at dinner for the 2 of us with dietary requirements.
Lovely hotel - nice rooms, very nice bar area, which is dog friendly allowing family to bring the dog when they joined us for dinner one night. Great location - very easy to get around by tube. Very friendly staff.
Stayed in May 2024
Reviewed: May 29, 2024
Eloise
United KingdomSuper modern & cosy room! Lovely bathroom. Great location, we were heading to the Eventim Apollo for BGT and it was just down the road! Will deffo be staying again.
Stayed in May 2024
Reviewed: May 20, 2024
Fadi
United Arab EmiratesLocation quite far from central London No elevator
Friendly staff Clean Comfortable beds Hotel has some character Good coffee (Nespesso machine) in Room
Stayed in May 2024
Reviewed: May 20, 2024
Onur
SwitzerlandThe rooms are too small and there is nowhere you put your clothes, only some hangers on the side ! We only stayed one night, there’s no room for your suitcases, would have been very tricky for longer.
This hotel is lovely! Very good location, beautiful interior and great breakfast!
Stayed in May 2024
Reviewed: May 19, 2024
Rachael
United KingdomColourful , clean and comfortable room. Fab breakfast and helpful, smiley staff always made you feel welcome . Lovely area to stay .
Stayed in May 2024
Reviewed: May 19, 2024
Ashley
United KingdomParking. One member of staff was abrut and quite rude
Really clean, well furnished and well situated place
Stayed in May 2024
Reviewed: May 14, 2024
Illana
United States of AmericaThat I couldn’t stay longer!
Staff was exceptional, very clean, breakfast was delicious, bed was comfortable, bathtub was amazing, and great places like an outdoor patio to hang out.
Stayed in May 2024
Reviewed: May 13, 2024
Chloe
United KingdomThey had a Nespresso machine which was great for morning coffee as my partner and I don’t like instant
Hotel was great and clean and a lovely bar downstairs for food and drinks was perfect
Stayed in May 2024
Reviewed: May 10, 2024
Alastair
United KingdomThe room was very nice, the drinks at the bar were fab. Staff friendly and helpful, very clean.
Stayed in May 2024
Reviewed: May 10, 2024
Graham
United KingdomIt’s not that I didn’t like it but would have been nice if the pub was open at bit later.
It was an ideal base for what we needed.
Stayed in May 2024
Reviewed: May 9, 2024
Victoria
United KingdomNo lift but we are able to do stairs so not a problem
Lots of character
Stayed in March 2024
Reviewed: May 5, 2024
Helena
SloveniaThere could be some more lights in the room. It feels quite dark. Especially at the closet and at the bar. Otherwise its a lovely and very comfortable room.
The room was very cosy, the bed very comfortable and I loved the design of the room. The staff was very helpfull and the coffee in the pub is very tasty. I would really happily reccomend this place to anyone who doesnt have mobility restrictions, as the room was under the roof.
Stayed in May 2024
Reviewed: May 5, 2024
El
United KingdomLovely warm welcome. Really nice little room. Decent bath and shower. Very comfy bed. Great breakfast
Stayed in April 2024
Reviewed: May 4, 2024
Larry
United States of AmericaHad a little trouble with the TV but staff took care of it while we were out and about.
Nice room above a handy pub. The staff was great, the room was clean.
Stayed in April 2024
Reviewed: May 4, 2024
Anne
SpainFlights of stairs , staff also offered to carry luggage , so was not a problem for me .. If you need a lift/elevator this is not an option for you ..
Location is great for Apollo Hammersmith , just 10 min walk with Broadway Shopping center on route . Will return when another event ..
Stayed in May 2024
Reviewed: May 2, 2024
Wendy
AustraliaThe bathroom sink drained very slowly and we mentioned this to the staff when we left. The towel rack did not heat. The plumbing in the shower was a little unusual and it would be helpful to foreign guests to have some written instructions for how to operate the multiple taps. Our room on the second floor at the front of the hotel was very noisy (traffic, sirens, hotel patrons).
The room was well-appointed, clean, and well-serviced. We had some breakfasts and dinners at the hotel. The menus are somewhat limited but all the items we tried were delicious and the staff were very attentive. My only suggestion is to have more fresh fruit options for breakfast. The location was great with close proximity to the underground and restaurants. Overall, the hotel staff were very pleasant and helpful.
Stayed in April 2024
Reviewed: April 30, 2024
Iremal
TurkeyThe bed was surprisingly uncomfortable.
The room and the bath were very spacious. The room had an amazing decoration and everything from the shampoo to the minibar items were hand-picked. The breakfast was great. Room service was extraordinary.
Stayed in April 2024
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