Broadway, Letchworth, SG6 3NZ, United Kingdom
#3 of 7 hotels in Letchworth
Guests' ChoiceBased on 1495 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
8.0
Staff
9.2
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Rick
United KingdomStayed on the 3rd floor and no WiFi signal
Excellent location with free parking and decent bar/restaurant below.
Stayed in September 2024
Reviewed: 22 September 2024
Patricia
New ZealandSmall rooms. Ancient lift.
Location
Stayed in September 2024
Reviewed: 21 September 2024
Andrew
United KingdomLocation excellent, food fantastic and the staff are fab !!
Stayed in September 2024
Reviewed: 19 September 2024
Phillippa
ZimbabweThe bathrooms are outdated and were not very clean. Lots of hair in the bathtub.
The restaurant and bar were great. Lovely breakfast. Shops and station close.
Stayed in August 2024
Reviewed: 17 September 2024
Rosemary
IrelandFriendly staff, delicious food and Katie was amazing
Stayed in August 2024
Reviewed: 15 September 2024
Catherine
United KingdomOne of the rooms booked had no towels in so we gave them one of ours.
we enjoyed our stay. The staff were very nice and helpful.
Stayed in August 2024
Reviewed: 13 September 2024
John
Hong KongRooms a bit dated, but clean
Great location, friendly staff very laid back.
Stayed in September 2024
Reviewed: 13 September 2024
John
United KingdomShower over bath was awkward but useable. Room needs electrical sockets near bedside. 0
Room adequate and comfortable. Bed excellent Breakfast really good and way beyond expectations
Stayed in September 2024
Reviewed: 10 September 2024
Danielle
United KingdomThe lift was small but understandable as it is an older building. Nothing bad to say about this hotel.
The room was comfortable & clean. The carvery & breakfast was really nice.
Stayed in September 2024
Reviewed: 9 September 2024
Derrick
United KingdomNothing
All good.
Stayed in September 2024
Reviewed: 2 September 2024
Jackie
United KingdomStaff very friendly. Breakfast delicious
Stayed in September 2024
Reviewed: 31 August 2024
Simms!
United KingdomRoom was a little tired. Lift was scary. Used it once.
Location. Meal at evening 90th party was excellent.
Stayed in August 2024
Reviewed: 30 August 2024
Helen
United KingdomNothing major, no air conditioning
Lovely home and bar. Beeakfast Was superb
Stayed in August 2024
Reviewed: 29 August 2024
Allison
United KingdomRoom was clean and comfortable. Breakfast was good.
Stayed in August 2024
Reviewed: 28 August 2024
Julie
United KingdomThe staff were friendly and helpful, breakfast and food was beyond and above expectation. Our room had everything we needed, we had a comfortable night sleep. The hotel is positioned in a very good location.
Stayed in August 2024
Reviewed: 27 August 2024
Huw
United KingdomRooms need Some hooks in the room 1 or 2 would be useful More information detailing check out times and breakfast times in the room, not just in emails
Food and drink excellent quality and value for money
Stayed in August 2024
Reviewed: 26 August 2024
Monica
United KingdomExceptional friendly staff. Great food and bar area. Comfortable rooms.
Stayed in July 2024
Reviewed: 25 August 2024
Tim
United KingdomB eing woken up by a delivery truck delivering to the hotel at 5 am outside my bedroom window. I know deliveries need to be made, but a refrigerated truck left running outside your window with tail-lift up and down and crashing around with a pallet truck at that time of the morning was uncalled for Then breakfast. I was there at 7am, placed my order at 7.25 I asked where it was because I was pushed for time to be told it's in its way now. A few minutes later a staff member came up and asked what it was I ordered because they had forgotten. I was offered a bacon and egg sandwich instead for speed. Was not happy. I stay there for convenience, and I don't want to look elsewhere, but if issues continue, I may have to.
Great location, comfortable rooms.
Stayed in August 2024
Reviewed: 25 August 2024
Ayres
United KingdomCost of beers
Very good
Stayed in August 2024
Reviewed: 22 August 2024
Lynne
United Kingdombreakfast, bed
Stayed in August 2024
Reviewed: 22 August 2024
Gemma
United KingdomThe bed was way to soft (personal preference)
Very clean, modern facilities offered
Stayed in August 2024
Reviewed: 20 August 2024
Helen
United KingdomNothing
We love the Broadway Hotel. We stay for a week every year. We always have a nice welcome, the staff are very friendly and the food is excellent. The rooms are a little dated but perfectly adequate and clean. Location is excellent, very near train station for access to London & Cambridge.
Stayed in August 2024
Reviewed: 20 August 2024
Ian
United KingdomOnly criticism was the lift, not good for someone with claustrophobia
Excellent location friendly staff free car park good carvery
Stayed in August 2024
Reviewed: 19 August 2024
Christopher
United KingdomVery warm bedding, doors close very loudly waking me several times through the night.
Had access to a fan for good air circulation, bed comfortable, size and layout of room was nice.
Stayed in August 2024
Großklein, Austria
Surabaya, Indonesia
Maggie Valley, USA
Viella, France
Prague, Czech Republic
Enna, Italy
Benecko, Czech Republic
Lohéac, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content