Town Centre, 585 Lord Street, Southport, PR9 0BE, United Kingdom
#4 of 18 hotels in Southport
Guests' ChoiceBased on 1956 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.5
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Michelle
United KingdomOnly let down for me was its a buffet breakfast so toast was already cooked and left under heated lamp and also same for the eggs which harden quite quick which I prefer a runny egg
Location perfect for the more upmarket bars , still close enought to the bars in the town centre , good breakfast lots of choice staff very friendly , had extras added to the room as it was my husbands 50th birthday and the communication with the hotel was outstanding
Stayed in May 2024
Reviewed: June 4, 2024
Stella
FranceHad a bad meal with poor service and not cheap but restaurant was busy and they were trialing a new till system so were pre- occupied so put it down to that. They were apologetic and did explain.
Lovely staff. Nice room and bathroom.breakfast good value for money. Lovely staff. Easy access to everywhere
Stayed in May 2024
Reviewed: June 3, 2024
Jill
United KingdomVery small car park so had to park in public road.
Friendly helpful welcome. Really lovely room, very clean and well set out. Very good breakfast. Quick and efficient reception staff.
Stayed in June 2024
Reviewed: June 3, 2024
Sarah
United KingdomRepeat visitors we ❤️everything about this place The location, rooms, super friendly staff and the best carvery always
Stayed in June 2024
Reviewed: June 3, 2024
Gill
United KingdomWould have preferred a walk in shower rather than have to climb over the bath. Room was very hot.
Delicious well cooked breakfast very attentive staff
Stayed in June 2024
Reviewed: June 2, 2024
Sharon
United Kingdomnothing
stay 2 night attended a wedding staff where great rooms where Comfortable food fab would Definitely go back
Stayed in June 2024
Reviewed: June 2, 2024
Diane
United KingdomMy room was on the top floor Next time I will request the first 😁
Staff were lovely Breakfast was very nice
Stayed in June 2024
Reviewed: June 2, 2024
Lorraine
United KingdomComfortable and staff were friendly
Stayed in June 2024
Reviewed: June 2, 2024
Sheila
United KingdomNo lift not good for people with mobility problems
Lovley clean room very plesent staff
Stayed in May 2024
Reviewed: June 2, 2024
John
United KingdomNothing
The checking was great, room was comfortable and clean
Stayed in May 2024
Reviewed: June 2, 2024
Melanie
United KingdomStylish hotel
Stayed in June 2024
Reviewed: May 30, 2024
Cassandra
United KingdomIt wasn’t so much as didn’t like but there could of been a bit more cupboard space for clothes.
The breakfast was excellent. The staff were very friendly on arrival,on leaving and during our stay.
Stayed in May 2024
Reviewed: May 30, 2024
Daniel
United KingdomCan’t say a bad word.
Everything staff were perfect and extremely helpful
Stayed in May 2024
Reviewed: May 29, 2024
Valerie
United KingdomTv not switch off had to do at wall No complimentary biscuits
Clean tidy Breakfast fantastic well worth having fill you for the day Staff fantastic, especially Erica helpful attentive welcoming anything wanted would help. Always had a smile
Stayed in May 2024
Reviewed: May 29, 2024
Davies
United KingdomA lift to upper floors for us elderly people. Room refreshments packaging very fiddly
Breakfast good but needed more variety on occasions. Car park just adequate.
Stayed in May 2024
Reviewed: May 28, 2024
Pamela
United KingdomNothing
It was in a great location and all the staff were very friendly and helpful, we had a family meal for my sisters 70th Birthday, and the staff couldn’t be more helpful
Stayed in May 2024
Reviewed: May 27, 2024
Carl
United KingdomNothing
Great location, great rooms & great bar.
Stayed in May 2024
Reviewed: May 26, 2024
Linda
United KingdomNoisy from around 6 am Traffic mainly
All good
Stayed in May 2024
Reviewed: May 23, 2024
Andrew
United KingdomSo many stairs!
Comfortable bed Amiable staff Generous and varied breakfast
Stayed in May 2024
Reviewed: May 22, 2024
Michael
United KingdomWindow didn't open enough
Really friendly staff very helpful
Stayed in May 2024
Reviewed: May 22, 2024
Denise
United KingdomUnfortunately our room was at the front of the hotel, which the view is lovely, but the noise kept my partner awake. Also the rooms are very hot, even though they have fans in the room, we couldn't keep it on all night, as very noisy. We had a dyson one in the room too, but that didn't seem to work.
My partner and I stayed here for two nights for our wedding at the Town Hall, which is only down the road. Upon arrival at the reception desk, they were very friendly, when we entered our room, we were greeted with prosecco and cake with 'Good Luck written on the plate' very nice touch. Our friends were also staying at the hotel and i went to see them, to find out they had a bath, which we really wanted in our room, as we don't have the pleasure of having one at home. My friend spoke to the receptionist and they organized another room for us. I have to say, i fully enjoyed having a bath before my big day!
Stayed in May 2024
Reviewed: May 22, 2024
Roger
United KingdomOnly critism was that there was no anti slip mat in shower.
Pleasant atmosphere clean rooms and helpful staff. Also location. Particularly helpful was Amy.
Stayed in May 2024
Reviewed: May 21, 2024
Andrew
United KingdomRoom was very hot. breakfast was OK but room for improvement
Staff friendly, room very well presented.
Stayed in May 2024
Reviewed: May 20, 2024
William
United KingdomThe receptionist was lovely. My partner has problem with stairs and she changed the to a more convenient room, she even took our clothes and case to the room while we had a drink.
Stayed in May 2024
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