44 Waterside, Stratford-upon-Avon, CV37 6BA, United Kingdom
#8 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 913 hotel reviews
8.6Cleanliness
9.0
Comfort
9.2
Location
9.8
Facilities
8.6
Staff
9.3
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 29 April 2024
Philip
United KingdomBath in bathroom wasn't clean.
Room in general. Bed, coffee etc Breakfast superb
Stayed in April 2024
Reviewed: 28 April 2024
Elena
United KingdomVery clean hotel, excellent location, good food.
Stayed in April 2024
Reviewed: 28 April 2024
Kim
United KingdomFriendly staff, comfortable bed, great location close to the river, excellent facilities, great food at the restaurant
Stayed in April 2024
Reviewed: 28 April 2024
Jeremy
United KingdomThe shower in the bath was a hazard to 75 year old legs, getting in and out. The television had to be set up and turning on was opaque. The rooms had silly names and not numbers and had hard to remember positions.
Location perfect and complimentary parking wonderful. The pre-theatre meal was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Martin
United KingdomCar park charging.
Everything
Stayed in March 2024
Reviewed: 27 April 2024
Niall
IrelandNothing. All good !
Location was superb, only a two minute walk back after the theatre. Ambience of bar area relaxing and car park convenient and spacious. I would highly recommend the hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Sarah
United KingdomThe bedding. The duvet cover was a bit rough and the pillows too thin for me. Maybe I should have asked for a firmer pillow
Staff, room and facilities were great
Stayed in April 2024
Reviewed: 25 April 2024
Jonnyg17
United KingdomLet down a little with frayed carpet on step up into bedroom, replacement cupboard handle not attached.
Beautifully appointed room, stunning bathrooms, easy parking which is obviously at a premium in Stratford Upon Avon, great location for RSC, river and town centre
Stayed in April 2024
Reviewed: 24 April 2024
Andy
United KingdomLeaking water from the bath
Fantastic poached eggs 🥚
Stayed in April 2024
Reviewed: 23 April 2024
Joanna
AustraliaThis is an old property and the floor boards creek. If you are a light sleeper I suggest asking for a room at the end of a corridor.
Perfectly located in the centre of Stratford upon Avon. Nestled close to the river and the Globe theatre. the rooms were luxurious , beautiful and very comfortable. The staff were attentive, polite and welcoming. There are plenty of spaces to sit and relax as a group and staff are happy to bring refreshments if required.
Stayed in April 2024
Reviewed: 22 April 2024
Thompson
United KingdomBathroom was slightly tired
Absolutely perfect location! Opposite the theatre and river and adjacent to New Place. 5 minutes walk into the Old Town one way or the ‘new’ town centre, going the other way. Staff are absolutely fantastic!! Super friendly and happy to help with anything. Food was perfect too - couldn’t have asked for anything more at breakfast and the pre theatre dinner was spot on too.
Stayed in April 2024
Reviewed: 21 April 2024
Mike
United KingdomShame we could not eat on the Sunday evening at the hotel we had to book elsewhere
Room lovely, beautiful breakfast staff helpful
Stayed in March 2024
Reviewed: 19 April 2024
Natascha
United KingdomNothing :)
Location was perfect . Beautiful gardens . Staff were amazing . We had breakfast and the gluten free choices were plentiful! Even had a ‘happy birthday’ brownie platter in the room to welcome us - so a lovely touch .
Stayed in April 2024
Reviewed: 19 April 2024
Anne
United KingdomI would have hoped for a better rate as single occupancy
I didn’t dine so can’t comment on that but room very comfortable and quiet and had everything I required. As a single guest I was happy and confident staying here and the staff were helpful and friendly. Best of all, so convenient for the theatre.
Stayed in April 2024
Reviewed: 17 April 2024
Paul
United Kingdomhotel exceeded expectations , location is perfect and the car park was easy to find and no shortage of spaces too. beds were super comfy and had amazing night sleep - we chose a deluxe room.
Stayed in April 2024
Reviewed: 17 April 2024
Lynn
United KingdomExcellent location.
Stayed in April 2024
Reviewed: 16 April 2024
Redpath
United KingdomOh nothing really, I was in my happy place.
The breakfast was perfect as was the location. I was on my own it feels so safe and comfortable. I had only booked for 1 night but decided to stay on for another and you were able to accommodate me - I didn't have to move rooms either 🙂
Stayed in March 2024
Reviewed: 15 April 2024
David
United Kingdomunattractive shower grouting/ mould
Superb breakfast comfy room
Stayed in April 2024
Reviewed: 14 April 2024
Neil
United KingdomWife’s scrambled eggs was stone cold and one of my poached eggs, didn’t affect our stay, just saying so it may help. Staff were fantastic. Thank you we had a great stay……and the bar man was really good, he’d shut up but still served a late night drink to take to our room
Really good stay, great location, staff were brilliant and the room was comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Jennifer
United KingdomDecor was a little shady in a few places. Not a problem for me but there were a lot of stairs and no lift.
Location was ideal. Opposite RSC and easy walk to other attractions in the town. Staff were extremely attentive, kind and friendly.
Stayed in April 2024
Reviewed: 12 April 2024
David
United KingdomN/a
I arrived early midday to drop my case off to store until 2 pm but reception check my details said room was ready check in the was shown to my room
Stayed in April 2024
Reviewed: 12 April 2024
Peter
United KingdomThis was our third visit in 16 months and the rooms and corridors are definitely looking a little tired. Could do with some refurbishing. Breakfast served on cold plates and not as ordered on the first morning but rectified on the second morning
Location excellent and pleased with car park
Stayed in April 2024
Reviewed: 11 April 2024
Chloe
United KingdomSome of the staff were a bit cold- not all of them! But it was a bit off-putting. Also, quite a few things in the room needed updating. Old tv, lots of wonky or broken fixtures. I was sent a concierge form to fill in before the stay with preferences, I didn’t ask for much but it was completely ignored. I chose the option for ‘foam pillows’ rather than feather, and a duvet. I got neither! However a call to reception and I got my pillows.
Lots of snacks in the room, amazing view, comfortable bed, perfect location!
Stayed in April 2024
Reviewed: 11 April 2024
Koel
United KingdomThey didn't respond to my messages via booking.com at all before I travelled even though I mentioned multiple times that the booking didn't reflect the fact that I was travelling with my toddler. They were surprised when I turned up and then said they'd missed all my messages.
The staff were exceptional - very helpful with my toddler and very professional. The room was very comfortable and clean with great amenities.
Stayed in April 2024
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