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  4. Reviews of Host & Stay - The Arches Country House

Reviews of Host & Stay - The Arches Country House

Low Farm Ings Lane, Brotton, Saltburn-by-the-Sea, TS12 2QX, United Kingdom

#20 of 90 hotels in Saltburn-by-the-Sea

Guests' Choice

Review score

Based on 106 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    Relaxed, fun weekend with a large group of friends
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights

    Not a problem with the venue but if in a large group and wanting a takeaway maybe do a little research first as we had trouble getting any to complete the large order and none were able to deliver so we had to go and fetch it. In hindsight we may have ordered earlier for a preset time. JUST TO NOTE THIS IS NOTHING TO DO WITH THE VENUE.

    An excellent location for our weekend away with a large group of friends. We were met at the property by the housekeeper who gave us her number for emergencies and told us where she could be reached if we needed her. She was very friendly, wished us the best weekend and said she wouldn't bother us again. The accommodation was spotlessly clean, all the bedrooms had baths and showers, shower gel and towels. The rooms are split between the main building and outside on ground level which was brilliant for a couple of people in our group with mobility issues. The large kitchen was well equipped with 3 fridges and 2 freezers, cooking facilities and washer/dryer. Sachets of coffee/milk and teabags are provided, as are dish cloths, tea towels, washing up liquid and dishwasher tablets. The entertainment areas were open plan but big enough that we were able to carry out different activities in each area without interfering with others. The large hot tub was also spotlessly clean and we were given instructions on how to use it. The location was amazing, being in the middle of the golf course but within walking distance of the local pubs and shop and onto the cliffs and down to the beach (although it is a steep climb up and down to the beach). The beach is also accessible by car within a 10 minute drive as is Saltburn by Sea. Whitby, Guiseborough and Redcar are all accessible within a 40 min drive. My husband accidentally left his drone in the room but the host sent a text informing us and we were able to nip back and get it! Nothing was too much trouble.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    9.0
    Fantastic place, will definitely book again.
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    Maybe owner needs to just have a walk round and check the small things such as shower curtains that need changing and a couple of the mattresses could do with replacing.

    The set up. It's a great place to throw a party weekend. Plenty of comfy seating and well equipped. Having your own pub for the weekend with plenty of room to party and a hot tub for a little relaxation. Close to Saltburn and take aways willing to deliver to the property.

    Stayed in February 2024

  • Reviewed: 16 December 2023

    9.0
    Lovely property, ideal location, really comfortable everyone really enjoyed their stay
    • With a pet
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights

    The kitchen area was cold, had very bright lighting and could have been cleaned a little better before our stay, this didn't bother us though and certainly did not take away from our stay.

    The location of the property was ideal given the nature of our visit. It was very warm and comforting and remote as we needed that for my 50th birthday celebrations.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    8.0
    Group of ladies we all had lovely weekend and would go return
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    The bedrooms were all foisty and we had to open bedroom windows and doors to get fresh into the rooms left them open whilst we round about. Also need more large mugs in kitchen not enough for 20+ people as cups very small.

    Lovely property for a large group. 11 bedrooms all en-suite. Lovely grounds and walk through golf club, local pub a mile walk away and also highly recommend the pub for food and drinks. Plenty of seating areas both inside and outside. Large dining area. Lovely area outside with hot tub. Great bar area plenty of fridges to store your drinks. Kitchen good size too.

    Stayed in October 2023

  • Reviewed: 5 July 2023

    9.0
    Excellent. Did you find a makeup bag? Still no reply from Chris
    • Leisure trip
    • Family with young children
    • Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    Dishwasher in bar not working Not enough tea towels Sound system not good

    Hot tub Comfortable beds Clean Great space

    Stayed in July 2023

  • Reviewed: 8 May 2023

    9.0
    Great host, amazing location and well worth the money
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    Room 4 there seemed to be a leak in the bathroom, just a freshen up would make a real difference, though still great value

    Location fantastic, though could do with a freshening up

    Stayed in May 2023

  • Reviewed: 18 October 2022

    10
    The perfect break for our large family to celebrate our parents 75th birthday weekend
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    Could not fault the property

    A beautiful property with a luxury feel in a perfect location just a short walk to a wonderful beach

    Stayed in October 2022

  • Reviewed: 5 October 2022

    10
    Like sneaking into a hotel with no staff and feeling like you own the place :)
    • With a pet
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights

    Few cobwebs but it is in the middle of the countryside so can you really expect otherwise? Too much fun was had and it was too nice

    The bar, the pool table, the comfy sofas, the big tv, the fireplace, the hottub, the closed off reception area to keep my dog, the close by beach and countryside walks. The place and location are amazing - we used it as a base for wedding guests.

    Stayed in October 2022

  • Reviewed: 27 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    it’s maybe the character the owner is looking for but mine and the rest of the guests thought it was a bit dated

    the property is in a good location and private

    Stayed in May 2022

  • Reviewed: 2 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very scenic, through a golf course, off the beaten track and quiet.

    Stayed in July 2021

  • Reviewed: 8 September 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Holiday Home
    • Stayed 4 nights
    • Submitted via mobile

    Everything was very good. We were 15 in numbers and we all loved this property. We would like to come back and some of our friends are planning to come back with different groups soon.

    It is an exceptionally large property. All the rooms are en-suite. Kitchen is very spacious with very large cooker. Living room is very large as was previous wedding venue. Dinning table was big to accommodate a number of people. There was a new hot tub as well! Host Chris was very helpful and always happy to help.

    Stayed in September 2021

  • Reviewed: 31 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    One of our rooms was a little dated

    Lovely host. Nice breakfast.

    Stayed in June 2021

  • Reviewed: 19 August 2021

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Excellent

    Stayed in July 2021

  • Reviewed: 16 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely friendly staff , very good breakfast , nice location , Nothing to complain about at all

    Stayed in June 2021

  • Reviewed: 9 August 2021

    9.0
    For a lovely, relaxed non corporate place to stay just away from the crowds this is ideal.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Our first overnight stay since the pandemic so we were delighted by the very high standard of cleanliness. A lovely welcome from Chris and Linda. Ideal location for visiting this part of Yorkshire as away from the very touristy, over developed places. Peaceful location and the accommodation a very good standard for the price. Especially liked the large corner bath, just so luxuriant after a long day of travelling and sightseeing. Breakfast was good and service attentive without being annoying. I would not hesitate to stay here again when visiting this area.

    Stayed in July 2021

  • Reviewed: 8 August 2021

    10
    I will be going back .
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful

    The room was amazing and location wads fantastic beautiful area salt burn a place to visit not far from Whitby.

    Stayed in July 2021

  • Reviewed: 2 August 2021

    9.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Super stay with friendly staff x

    Stayed in July 2021

  • Reviewed: 30 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We had a really lovely time at the Arches. You can feel the traditional and warm style of this accommodation. All the staff are lovely, really helpful. They told us all the gorgeous spots to go. This hotel is a perfect location for walking along the North Yorkshire area. Definitely will come back for another visit!

    Stayed in July 2021

  • Reviewed: 29 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well done to Chris and his staff. We had an amazing time in an amazing place.

    Stayed in July 2021

  • Reviewed: 29 July 2021

    10
    Excellant brilliant loved it four poster room so comfortable just amazing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all only wish we could of stayed longer only went for 4 nights could of done 7 nights loved it

    Just an amazing place cannot do enough for you nothing is too much trouble loved it

    Stayed in July 2021

  • Reviewed: 29 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Chris and his wife were very attentive and welcoming, gave us lots of places to try for food etc, were always on hand if we needed anything nothing was too much trouble. The location and place itself was lovely, clean and well presented

    Stayed in July 2021

  • Reviewed: 28 July 2021

    9.0
    Lovely country house
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There was really nothing not to like, if I had to be picky, the pillows could have done with being bigger and fluffier.

    The hosts were lovely, Chris was especially informative on the local area which helped. The location was perfect and it was so quiet. The room was nice and big, there were 4 of us plus a dog. Breakfast was lovely too the next morning and everything was spotlessly clean too!

    Stayed in July 2021

  • Reviewed: 26 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely location and room was first class all made more enjoyable with the help we received from KES 👍 Will definitely recommend this little gem of a place.

    It was all covered in the above reference.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good breakfast.

    Stayed in July 2021

Showing 1 – 25

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