74-76 Holgate Road, York, YO24 4AB, United Kingdom
#22 of 80 B&Bs and Inns in York
Guests' ChoiceBased on 1118 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.8
Value for money
9.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Anita
AustraliaThe property carpark was a little difficult to locate and was up quite a few stairs. Danielle was there to help carry my luggage both on arrival and departure.
The property was managed by the owners which gave it a personal touch. I had items in my room that went beyond the normal. Property within walking distances to the attractions. Danielle also allowed me to park my car after departure time
Stayed in May 2024
Reviewed: 5 May 2024
Sarah
United KingdomWe were in the attic room ,and had to ask for extra cutlery and plate .this shouldn't have happened as there was only two of us !!
Very clean and owners very welcoming.we didn't eat breakfast but it smelled delicious. Parking at property great and they lock the gates at10pm,so safe.we were in the attic ,so self contained.walking distance from town.very comfy bed and clean.
Stayed in April 2024
Reviewed: 2 May 2024
Kevin
United KingdomNothing really, it is what it is, old property with character, but clean.
Great breakfast, two dining rooms available, breakfast time to suit guests, great. Parking was very good. Comfy beds. Great location, city centre walkable and on bus route.
Stayed in April 2024
Reviewed: 30 April 2024
Kitt
United KingdomMy only "meh" was the shower in our room was a little claustrophobic for my 6.3ft husband. Only mentioning for review purposes because if you are of larger build or very tall you may struggle a little. I can't comment on shower facilities in other rooms I'm 5.5 and it was fine for me 😊
Everything was fabulous, the hotel is in a brilliant location for exploring the city as it's a 10 minute walk from the center and plenty of food options even closer. The car park was a major bonus. Breakfast in the morning was delicious as was the coffee. Warm, welcoming environment with fabulous owners. Would highly recommend to anyone staying in York.
Stayed in April 2024
Reviewed: 27 April 2024
Filip
PolandCan't think of anything.
Great hotel located at a very convenient location, just a 15 minute walk from train station and city centre. Rooms were comfy and cozy, breakfasts were delicious. The owners who run the hotel were very helpful with any questions.
Stayed in April 2024
Reviewed: 25 April 2024
Gayle
United KingdomDo not like rain head showers, especially when there is no hand shower option. There are shower caps provided, however this is no good for customers who don’t want water on their face/eyes. The shower cubicle is so small that you can’t step back to avoid the water overhead.
Rooms are basic, but have everything you could need. Lovely owner. Breakfast was plentiful and delicious. Great location. Rooms at back are quiet, although still walking distance to town.
Stayed in April 2024
Reviewed: 23 April 2024
Kay
United KingdomAll was very good
Very welcoming staff. Helpful information about the City of York. Good parking facilities. Close to the main city centre. good choice of breakfasts. I liked the way the rooms were named after different apples and the apple theme through the hotel.
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomNothing
Great value for money. Close to station. Plenty of parking spaces if required. Good choice of breakfast items. Hosts were friendly and accommodating. Would return
Stayed in April 2024
Reviewed: 12 April 2024
Julie
United KingdomWe received a very warm greeting from the owner on arrival and the staff at breakfast were very polite. The location was good as it was only a 15 minute walk to York centre and on bus routes. Facilities were basic but well maintained, comfortable and very clean.
Stayed in April 2024
Reviewed: 10 April 2024
Mandy
United KingdomLiked it all.
Lovely room and the bathroom was large everything was clean.
Stayed in April 2024
Reviewed: 9 April 2024
Helen
United KingdomFor us it was perfect, but if you have mobility issues you might find the distance from attractions a bit of a challenge and there is no wheelchair access
Car park was spacious for a guest house and secure. Room was clean, a good size and amenities provided. We enjoyed the biscuits and Yorkie 😁 breakfast was very satisfying with optional extras. The owners were friendly and left us to our own devices
Stayed in April 2024
Reviewed: 2 April 2024
Carla
United KingdomOverall experience was excellent. Danielle super sweet and friendly, the room was spotless and location was great, very close to amenities and city centre.
Stayed in March 2024
Reviewed: 1 April 2024
Luke
United KingdomNothing everything is perfect
The room has a good service and lovely room
Stayed in April 2024
Reviewed: 18 March 2024
Jill
United KingdomNothing
Been a few times staff great very clean .food great and in walking distance of town or bus stop outside house. Plenty of parking spaces would definitely recommend
Stayed in March 2024
Reviewed: 17 March 2024
Natalia
UkraineHotel was very nice and cozy. Big room with some sweets as a compliment. 15 min walk to the city centre and next to the train station. I recommend this hotel.
Stayed in March 2024
Reviewed: 12 March 2024
David
United KingdomRoom was a little compact
breakfasts, cleanliness, service, location all excellent
Stayed in March 2024
Reviewed: 9 March 2024
Wendy
United KingdomIt was only a short walk into York, car park at rear of property and felt very cosy
Stayed in March 2024
Reviewed: 7 March 2024
Jasmin
United KingdomBeautiful building, excellent location and the staff went above and beyond and were so friendly.
Stayed in March 2024
Reviewed: 29 February 2024
Christopher
United KingdomOne quite noisy night which was a bit of a shame. That's it.
The comfort of the bed, the draws, the tv, the kitchen facilities and a nice sized bathroom. Hosting was great, and very much enjoyed a well cooked breakfast in an empty room, just how i like it.
Stayed in February 2024
Reviewed: 28 February 2024
Victoria
United KingdomNothing negative to say. We had a wonderful stay.
Very clean and comfortable room. Lovely warm welcome from the hosts, they could not do enough for us. Breakfast was excellent and it was great to have the parking so close to the centre. Nice touch having a DVD player in the room and good choice of films to watch. Highly recommend and would definitely stay again.
Stayed in February 2024
Reviewed: 23 February 2024
Andrew
United KingdomThe Breakfast was cheap and tasty. The room was comfortable. And the staff were lovely. It was also only a short 10-15 minute walk from the centre of town. The owners also went above and beyond to ensure a coat we ha dleft in the cuppbard was returned to us.
Stayed in February 2024
Reviewed: 23 February 2024
Mike
United KingdomThe shower was a little temperamental and slightly difficult to control the temperature.
Comfortable room. Well located and very nice breakfast, Excellent selection of tea and coffee in the room and nice to have a Yorkie available on arrival!
Stayed in February 2024
Reviewed: 22 February 2024
Kathleen
United KingdomSome traffic noise at night but not excessive.
Very clean, very friendly staff and nothing too much trouble. .
Stayed in February 2024
Reviewed: 21 February 2024
Tom
United KingdomGreat Breakfast
Stayed in December 2023
Reviewed: 17 February 2024
Steven
United KingdomNothing
Loved the room I was staying in. Light from the ceiling was amazing. Comfortable bed. Great access security system on front and rear of door. Walking distance to city centre.
Stayed in February 2024
Sittard, Netherlands
Bad Bentheim, Germany
Torre Faro, Italy
Palić, Serbia
Şieu, Romania
Kolymvari, Greece
Shymkent, Kazakhstan
Lima, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content