1 New Quay Road, Whitby, YO21 1DH, United Kingdom
#12 of 22 hotels in Whitby
Guests' ChoiceBased on 4784 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 3 May 2024
Emmalue
United KingdomI don't want to leave.
The location, how professional the staff are and my bed was so comfortable.
Stayed in May 2024
Reviewed: 2 May 2024
Hopgood
United KingdomBreakfast, very good
Stayed in May 2024
Reviewed: 1 May 2024
Jeanette
United KingdomThe property is clean, well decorated and in a fabulous location. The rooms are very welcoming. Great breakfast and the staff were friendly and helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Alan
United KingdomEverything was fantastic no complaints at all
It was very good staff was excellent and food was very good
Stayed in May 2024
Reviewed: 1 May 2024
Sue
United KingdomNothing
Breakfast was good,could do with yoghurt with my fruit salad which was delicious.I rushed to the co op and bought one tub. The location of the breakfast room was perfectly situated looking down onto the harbour. Room was spotless and close to the car park.
Stayed in April 2024
Reviewed: 1 May 2024
Pauline
United KingdomEverything was fine
The staff were brilliant
Stayed in April 2024
Reviewed: 30 April 2024
Keira
United KingdomMattress was slightly uncomfy.
Location
Stayed in April 2024
Reviewed: 30 April 2024
Glynys
United KingdomPrice hike for goth weekend parking issues !!
Everything was just right
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomBloody seagulls waking me up at 5am. Not the hotels fault ha
Perfect location
Stayed in April 2024
Reviewed: 29 April 2024
Debbie
United KingdomEvery thing
Location
Stayed in April 2024
Reviewed: 26 April 2024
Elaine
United KingdomNothing
Great location
Stayed in April 2024
Reviewed: 26 April 2024
Abbie
United KingdomLovely and clean, modern rooms
Stayed in March 2024
Reviewed: 25 April 2024
H
United KingdomWeather! Hotel was great.
Did not have breakfast, so cannot comment. Location was perfect!
Stayed in April 2024
Reviewed: 25 April 2024
Derek
United KingdomWith reference to the bathroom there was no grab rail fitted for using the shower but one was provided to assist using the bath.
Comfortable beds / tea, coffee, biscuits & bottled water provided also free tea / coffee available in bar. Range of Wetherspoons breakfasts available from 7am.
Stayed in April 2024
Reviewed: 25 April 2024
Margaret
United KingdomThe room was very cramped. No view. Just overlooking the back of other businesses. Needs better access from outside. The street is very uneven. I was told there was somewhere to store my mobility scooter but when I asked, the staff just told me to put it over in the corner. We ordered a breakfast and when it came it was cold and asked the staff to put it in the microwave. Morning staff could do with waking up and being more customer caring
The bed was comfy
Stayed in March 2024
Reviewed: 23 April 2024
Gill
United KingdomGreat location , room spotless
Stayed in April 2024
Reviewed: 23 April 2024
Dickinson
United KingdomStep near to side of bed not well marked. Both our full English breakfast were not hot.
Quirky room n telescope!
Stayed in April 2024
Reviewed: 23 April 2024
Andrew
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 22 April 2024
Margaret
United KingdomBit of a maze finding room 411
Lovely comfy room overlooking the harbour staff were realy helpful
Stayed in April 2024
Reviewed: 22 April 2024
Stephy
United KingdomLocation
Stayed in April 2024
Reviewed: 20 April 2024
Robert
United KingdomSloping floor in bedroom would ask for a different room next time
Location and staff
Stayed in April 2024
Reviewed: 20 April 2024
Gillian
United KingdomRight in heart of town
Stayed in April 2024
Reviewed: 19 April 2024
Jane
United KingdomMy room was spacious and spotless
Stayed in April 2024
Reviewed: 18 April 2024
Sarah
United KingdomBed not very comfortable. Thin and quite hard mattress.
Great central location. Cooked breakfast was average quality and not hot, but still good value for money, as it was not expensive. Great friendly room service. Great shower with endless hot water. A bath as well would have been the icing on the cake!
Stayed in April 2024
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