Room could do with a bit of updating

good location near town for eating and drinking

Stayed in September 2024

Room needs a refresh - walls were a little grubby

Located near to town centre. Good choice for breakfast

Stayed in September 2024

Rooms were quite basic,, in need of a spruce up

Stayed in September 2024

Shabbier than expected

Where it was situated

Stayed in September 2024

Very basic, needs to be freshened up. Rooms aren’t great.

Stayed during the Open in July, good Value compared to other options

Stayed in July 2024

We had to change rooms because the window would not shut and it was blowing a gale outside. The alternative room had several faults as well. Plus no gluten free bread at all in the hotel.

Convenient location and the only member of staff on duty did his best to rectify various faults

Stayed in September 2024

Room decor is very dated. It is clean but extremely tired looking and defo need a lick of paint.

Breakfast was nice, staff are very helpful and friendly.

Stayed in September 2024

It was very dated. Our room window was broken, and when we said about it, the staff already knew, which I thought should've meant no one should have been allocated it. The boy was kind enough to move us to a family room. This room was large and also very dated. The tv on the wall was like a postage stamp in comparison. We couldn't see the screen from a seated location. The window in this room was jammed opened and when my partner tried to close it, it jammed his finger.

The staff were lovely and so was the location.

Stayed in August 2024

Very dated rooms ,loads of dust throughout the hotel bed very uncomfortable

Great location and room with sea view

Stayed in August 2024

Room was “tired” with several lights not working including the bathroom light. The breakfast was very mediocre

The location and staff

Stayed in August 2024

A bit dated in the bedroom Blind on window couldn't be put down or up without climbing on the the window seat to operate

Friendly staff good breakfast nice bar area

Stayed in August 2024

The hotel was poorly managed and maintained - the radiator and an electrical fitting were hanging off. The breakfast service was chaotic. The same staff members seemed to be doing everything. Reception was virtually never attended. Many other guests were complaining about various similar matters.

The staff were friendly and were doing their best in clearly difficult circumstances. The room was reasonably comfortable and clean. The building was historic, which we liked, and in a good location for both coast and town centre. Had a tasty meal with friendly service one evening.

Stayed in August 2024

Heavy smell of smoke .Bed was uncomfortable. Rooms very small. Breakfast was limited.

Location

Stayed in August 2024

Windows in my room had jammed open, with a rain storm in the night kept me awake. the decor and room is very dated and tired. closed the bar to everyone at 10pm.

Location is great and scenic near the harbour. the lady serving at breakfast was lovely and very helpful, breakfast was good too.

Stayed in August 2024

Room 15 was like a cell. Tiny window at ceiling height and one light on ceiling worked. The toilet cistern ran continually. Very disappointed.

The staff were very friendly and helpful. Breakfast was good. Room not up to standard.

Stayed in August 2024

horrible coffee, sticky tables No apparent housekeeping - piles of sheets in the hallway Dirty toilet brush Window was broken, and didn't close (heavy rain when we were there)

Decent breakfast, comfortable bed, good size bathroom, mostly clean, but the bath seemed perilous - high sides, deep, no grab bars. Friendly staff

Stayed in August 2024

Na

Room was very spacious with a sea view breakfast was lovely

Stayed in August 2024

The room was fine and clean, but kind of basic. I couldn't shut the bathroom window and had been bitten when I got up - there was a midge/fly flying around when I went to bed.

The location was good and the food was good, the staff were nice.

Stayed in August 2024

Rooms are a little dated

Staff were very friendly and breakfast was good! Very convenient location for catching the ferry to Arran

Stayed in July 2024

Shower didn’t work. Decor was tired. Breakfast was average.

Location and good evening meal.

Stayed in August 2024

Ran out of beer & tonic for drinks,

Breakfast was great,

Stayed in July 2024

The room had clean bedding and clean shower/toilet but the floor hadn't been vacced and other surfaces not cleaned. The lad on reception was also barman and server and, I suspect, probably had another half a dozen roles too. Too few staff trying to hold the place together.

Location is perfect for the ferry to Arran, just a couple of minutes away. We didn't have breakfast but the bar food was good although the selection of beer was very limited.

Stayed in July 2024

Room wasn't as big as I'd thought from selection. Chair and light shade very shabby.

Staff great, but hotel very tired and worn out, definitely needing an upgrade into the 21st century.

Stayed in August 2024

Light bulbs missing. Dusting required

Location

Stayed in August 2024