51 Grainger Street, Newcastle upon Tyne, NE1 5JE, United Kingdom
#38 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 1784 hostel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.4
Facilities
7.9
Staff
9.0
Value for money
8.8
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Daniel
United KingdomNo WiFi in the rooms, it’s a very basic no frills hostel, the bathroom was mostly very clean but some grass was left behind.
Very conveniently close to station, no frills, had all the basics.
Stayed in May 2024
Reviewed: 5 May 2024
Sarah
United KingdomToilet a very long walk from my room in the night
Central location
Stayed in March 2024
Reviewed: 5 May 2024
Harris
United KingdomNoise on the Saturday night from another room very loud never got a wink of sleep understandable as it was a crowd of young lads having a good night 😊
The dining /siiting area
Stayed in April 2024
Reviewed: 30 April 2024
Paul
United KingdomCheap stay in the heart of Newcastle what's not to like. Enjoyed our stay, yes it's a hostel but I've stayed in worse places. Staff we're amazing showers were nice & hot, lounge area was tidy & clean.
Stayed in April 2024
Reviewed: 26 April 2024
Angélique
FranceWifi no available in the bedroom. Too much luminosity at night (exit light on the bedroom)
Good localisation : in the city center, close of the train station. Medium size lockers in the bedroom. Good kitchen.
Stayed in April 2024
Reviewed: 25 April 2024
Titilayo
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 24 April 2024
Abu
Palestinian TerritoryStaff are friendly and helpful. Help me got my missing bags at National Express. Just one thing to improve the WiFi connection to sleeping rooms.
Location is great! All staff are helpful and friendly. It deserves the money paid.
Stayed in April 2024
Reviewed: 23 April 2024
Louise
United KingdomI absolutely loved the location, staff were incredible and so helpful a lovely lady with ginger hair (i didnt catch her name unfortunately) helped me so much and allowed me to store my luggage on my check out day as my train wasn't until later on and I wanted to go out to the city. My room was a 6 bed but only 3 of us for the entire of my stay, Kody and Ellie were the best roomates I could of asked for everyone makes you feel so included despite being 18 and everyone else alot older than me : ) I'd 110% book this again which I may do for an upcoming concert in the city. My only issue was underneath the beds were very dirty and could do with a clean. Other than that it was spotless tones of room for storage you just need to bring your own padlocks (which I did) or you can borrow them for a few pound.
Stayed in April 2024
Reviewed: 12 April 2024
Maria
United KingdomExcellent location.
Stayed in April 2024
Reviewed: 11 April 2024
Havelock
United KingdomVery clean and friendly staff definitely stay again xxx
Stayed in April 2024
Reviewed: 8 April 2024
Susan
United KingdomCreaky doors!
Excellent location. Cheap. Clean. Stayed previously but never visited kitchen/common room area before, so this time was very impressed with facilities offered. Matt on the front desk was very friendly, helpful, hospitable and welcoming. He was full of great local tips. It's a shame there are not more Albatross Hostels around England!
Stayed in April 2024
Reviewed: 2 April 2024
Harry
United KingdomStayed along Hadrian's Wall hike. Staff were friendly and check-in was easy with key-card outer and room doors. Place was large and had a common room/kitchen. Rooms had lockers as a bonus.
Stayed in March 2024
Reviewed: 1 April 2024
Usagid
United KingdomInappropriate comments made by another guest - but this was not the hostel’s fault. Felt the room needed a touch up as the ceiling paper was peeling with obvious signs of water.
Staff very friendly, check in was easy. Lock on front door meant that I felt quite secure. The hostel was also in the centre of the city so everything I wanted to see was close by.
Stayed in March 2024
Reviewed: 31 March 2024
Joanna
United KingdomThere was no free toast in spite of this being advertised.
Very friendly staff.
Stayed in March 2024
Reviewed: 25 March 2024
Samantha
United KingdomThe blinds in the room that I stayed in didn't shut properly. Ideally, this needs to be fixed to ensure privacy. You need a bell at reception to contact staff when no one is manning the desk.
Very friendly staff. Quiet and clean room. Facilities were excellent. Quick walk from Newcastle station. Would definitely recommend and I'll be returning to stay again!
Stayed in March 2024
Reviewed: 19 March 2024
Godfrey
United Kingdomnoting
The rooms was okay and neat , with the security lock make it wonderful
Stayed in March 2024
Reviewed: 5 March 2024
Mariam
United Kingdomthe smell of the kitchen and the connection of the wifi
location was great. Antony behavior was really good and other staff also very helpful and friendly.
Stayed in March 2024
Reviewed: 4 March 2024
Nathan
United KingdomRooms were very basic. Just bunk beds and lockers. No vanity area, mirror or desk or chair. Power plugs were at floor level so if on top bunk you would need Andrea long charger cable. Would have liked each bunk to have a storage shelf with usb power points and power plug. The top bunks did have a canvas pocket to place your phones or anything small you wanted kept near you.
Location was perfect. Centrally located to all events in town I was attending.
Stayed in March 2024
Reviewed: 3 March 2024
Kemi
United KingdomMattress in room 107 top bunk was extremely uncomfortable springs dug in to you
Ideal location good connections for transport
Stayed in March 2024
Reviewed: 29 February 2024
Oisin
IrelandThe Staff were lovely, Sam and Anthony were very accommodating
Stayed in February 2024
Reviewed: 20 February 2024
Geoffrey
Abkhazia, GeorgiaShowers could have been better.
Clean bedding and convenient location.
Stayed in February 2024
Reviewed: 20 February 2024
John
United KingdomCan’t grumble for that price, comfy clean bed and great location what more would you want
Stayed in February 2024
Reviewed: 20 February 2024
Benny
IrelandAs above..no lifts ...no bar.. As above There.
Lacking toilets
Stayed in February 2024
Reviewed: 18 February 2024
Harpreet
United KingdomNothing which I don’t like about the hotel
It’s clean and it’s also situated in a city
Stayed in January 2024
Reckingen - Gluringen, Switzerland
Dunoon, UK
Garós, Spain
Strandfontein, South Africa
La Mudarra, Spain
Da Nang, Vietnam
Klášter Hradiště nad Jizerou, Czech Republic
Imperial, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content