10 Donegall Square South, Belfast, BT1 5JD, United Kingdom
#8 of 47 hotels in Belfast
Guests' ChoiceBased on 7556 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 7 May 2024
David
United Kingdom-
The central location, brilliant friendly accommodating staff, hotel design with high standards of decor.
Stayed in May 2024
Reviewed: 6 May 2024
Anachsunamon
PolandI can't think of anything really, it was one of my most comfortable stays in Belfast.
Fantastic location, without a question. Staff always polite and happy to chat. We came for a wedding, which outside of Belfast. Lovely lady let me use a table at the restaurant to unpack from transit, clean and gift wrap a framed painting, which was the wedding gift. The staff also helped me to clean the glass. At breakfast there was 80s disco music playing and at some point all the staff started dancing, which is a reflection of good overall work atmosphere. This is a place to come back to for a comfortable stay.
Stayed in March 2024
Reviewed: 6 May 2024
David
United Kingdompoor views from my room, otherwise good location
The rooms and public areas were always clean. The breakfast was good. The bar area and the loft provided a good space for chilling
Stayed in May 2024
Reviewed: 5 May 2024
Robert
United KingdomNothing
Standard of rooms and service from all staff
Stayed in May 2024
Reviewed: 5 May 2024
Linda
United KingdomThe choice of cereals and bread was not as good as expected. Weetabix, corn flakes and rice crispies? White or brown? When we arrived we decided to use the hotel restaurant. No one said “oh yes. Please follow me “ and we were left feeling out on a limb. Then the food was not good for the price. Oily fish and chips for £20 each?
The location is very good and we had a great view of City Hall. Not too noisy since the traffic light and room sound proofing good.
Stayed in May 2024
Reviewed: 5 May 2024
Barbara
United KingdomThe location and the room
Stayed in April 2024
Reviewed: 4 May 2024
Samira
United KingdomThere is not much to complain about, but room service could use some improvement. They did not clean the room properly; they just changed the towels, etc., but did not clean the bathroom, etc. May be to improve this to make it 10/10 :-)
Very friendly staff Very clean room on arrival Good communication via email Good location, everything on walking distance So overall, I really enjoyed
Stayed in May 2024
Reviewed: 4 May 2024
Maria
United KingdomBreakfast could be better. This is about preferences and I prefer buffet
Location
Stayed in May 2024
Reviewed: 4 May 2024
Viorica
United KingdomPersonal was incredibly friendly and helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Irene
United KingdomOnly one bedside light!
Almost everything!
Stayed in May 2024
Reviewed: 3 May 2024
Michael
IrelandNo gym.
Nice clean well located hotel. Room was big and well equipped. Nice view over centre of Belfast
Stayed in May 2024
Reviewed: 3 May 2024
Patrina
United KingdomNo issues
Very spacious rooms very clean and pleasant staff, nice and chic hotel
Stayed in May 2024
Reviewed: 2 May 2024
Martina
United KingdomChloe on reception greeted us in a very warm and professional manner
Stayed in May 2024
Reviewed: 2 May 2024
Sze
CanadaEverything was perfect!
Perfect location, great rooms with great view. Lovely and helpful staff. I would recommend this hotel to anyone staying at Belfast.
Stayed in April 2024
Reviewed: 1 May 2024
David
United KingdomEvery member of staff was very professional, friendly and great personality, they were so friendly and helpful, the facilities were so fresh and clean and the food in the restaurant was amazing
Stayed in April 2024
Reviewed: 1 May 2024
Maria
IrelandNothing
Location is fantastic if you are going shopping or to the Opera house for a show. Less than a 10 min walk
Stayed in April 2024
Reviewed: 30 April 2024
Renata
GermanyN/A
We were positively impressed by politeness of the staff and food offer in the breakfast room and restaurant. Location is very convenient and hotel is very clean.
Stayed in April 2024
Reviewed: 29 April 2024
Sharkey
United KingdomNothing
The decor in the hotel and the rooms was beautiful but most of all the staff were so pleasant.
Stayed in April 2024
Reviewed: 29 April 2024
Deane
United KingdomParking is a tad expensive
The room was lovely and spacious! Great location, right in the centre of Belfast
Stayed in April 2024
Reviewed: 29 April 2024
Julie
United KingdomOnly entertainment on at the weekend
The location, comfy spacious rooms, friendly staff, good restaurant, lovely residents bar
Stayed in April 2024
Reviewed: 29 April 2024
Noelleen
United KingdomNil
Reception staff very welcoming, room very clean and modern. Comfortable warm beds and quilt. Very tasty breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Sheelagh
United KingdomNothing
Location as we where attending a show and then shopping the following day
Stayed in April 2024
Reviewed: 29 April 2024
Stuart
United KingdomLower floor rooms noise outside
Location excellent
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomVery noisy both nights with people outside
Great staff, very helpful. Clean room with a great shower.
Stayed in April 2024
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