391-395 Promenade, Blackpool, FY1 6BH, United Kingdom
#200 of 252 hotels in Blackpool
Guests' ChoiceBased on 726 hotel reviews
6.3Cleanliness
6.6
Comfort
6.8
Location
8.5
Facilities
6.4
Staff
8.1
Value for money
6.9
Free WiFi
6.4
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End of dialog contentReviewed: 8 September 2024
Philippa
United KingdomWe ask for rooms together didn’t happen Sean view was crap dirty windows Old hotel need updated Need to fix the lift Shouldn’t charge for parking you pay already to much No breakfast Staff need proper uniforms Bathroom need looking at need soap ect Room was hot couldn’t open window as far to noisy Very basic but charge like a 5* hotel which is definitely not.
In good location the staff where ok
Stayed in September 2024
Reviewed: 8 September 2024
Taylor
United KingdomNo breakfast available
Staff were very friendly and helpful
Stayed in September 2024
Reviewed: 8 September 2024
Ian
United KingdomThe windows was not clear to see out of and the carpet on the stairs was unsecured and uneven floors throughout the building
It was next to The pleasure beach
Stayed in September 2024
Reviewed: 1 September 2024
Linsey
United KingdomIt's a little run down but for what we paid we couldn't complain.
The staff were really nice and the room was clean. Tea, coffee and a kettle in the room. We had a good 2 night stay.
Stayed in September 2024
Reviewed: 27 August 2024
Rachel
United KingdomNo hand soap was provided in the bathroom. One day we woke up and the bathroom floor was very wet. You can hear a lot from the room next door but this is to be expected so not really a problem
Room was much better than expected having read previous reviews. We were greeted nicely on arrival and given our room key. The room was clean, bedding was clean. Towels were provided as well as tea and coffee. I enjoyed the sea view. I stayed for three nights and had a pretty comfortable sleep.
Stayed in August 2024
Reviewed: 26 August 2024
Kaye
United KingdomFor me it was too far towards the south pier. I prefer nearer central or north but that's just my preference.
Fine for a low cost overnight stay. Decent size room. Comfortable beds. Ample tea and coffee. Lots of plug sockets. Full length mirror for getting ready. Mainly clean, although strange clump on side of bath that looked like a build up of hair and soap gunge
Stayed in August 2024
Reviewed: 25 August 2024
Tanya
United KingdomDated room , bit of a pain with disorganised parking , no milk for morning coffee , , no information in room on what to do if needed a member of staff during the night , but of noise from.people coming in late .
Location was good , nice view ,
Stayed in August 2024
Reviewed: 25 August 2024
Lynn
United KingdomThere was no lift at the property as was broken. Plus was no told the front door needs a fob to get in. As I find it difficult in getting around and climbing stairs it was not for me.
It was facing the sea
Stayed in August 2024
Reviewed: 25 August 2024
9
United KingdomNo toilet roll in the room, no towels when we got there so we had to go down to ask for them, no milk in the room so we couldn't have tea or coffee, dirty cups, sold cans of beer at the bar instead of draught.
The location was good and on the beach front. Beds were comfortable.
Stayed in August 2024
Reviewed: 25 August 2024
Annie
United KingdomIt’s minty 🤢
Great location
Stayed in August 2024
Reviewed: 23 August 2024
Hirst
United KingdomThe bed was really comfy
Stayed in July 2024
Reviewed: 19 August 2024
Mark
United KingdomThe rooms ain’t the cleanest the pillows had a damp smell. Struggled sleeping as only had one pillow each. No toilet papper on arrival had to ask for this item to be put in room to fine out after being out all day there still want any put in room. The overall look from out door you can see that it’s struggling and been hit hard like many across the sea front. But a good window cleaner and som brightening up can make a huge difference
There wasn’t much to like. You can see that this is a hotel that is struggling from covid times. Its out dated needs modern update doing to the property. Staff very friendly you can see there trying there best. They should utilise there entertainment centre better and open there kitchen up with a very good chef and pull people of the streets as the property has huge potential just the facilities not used correctly can be a huge gold mine.
Stayed in August 2024
Reviewed: 18 August 2024
Albert
United Kingdomlift was not working
staff was help full and easy to talk to
Stayed in July 2024
Reviewed: 18 August 2024
David
United KingdomNo milk for making drinks supplied
Great location and friendly staff
Stayed in August 2024
Reviewed: 18 August 2024
Jan
United KingdomThis could be a really good place too stay with a bit of effort and money spent on it . Upon entrance is a bit of a run down reception area and the hallway leading too your room needs abit of tlc let's say ie carpet hoovered freshened . The room was basic clean bedding but old bed with a wonky headboard but still I had a good 😴 sleep television in room with ample channels . If u want a budget room then go for it as it will do for 1 or 2 nights . .
Cannot fault location and for 10 pounds you can leave your car parked really as long as you require .friendly staff and owner very welcoming .
Stayed in August 2024
Reviewed: 15 August 2024
Wendy
United KingdomWe got a sea view room but the window was blown and so could not see out clearly, could do with updating windows and some decor, but overall for Blackpool better than most !! Fair for the price.
Good location, comfy bed
Stayed in August 2024
Reviewed: 13 August 2024
Stuart
United KingdomLike a lot of Blackpool accomodation very drab. I get hot so I need the windows open and the main road can be noisy with boy racers, stag groups, and horses. Bar is closed but opens up for cans on request. Corridors dark.
Right on the seafront between South and Central piers. Tramstop outside. Seaview. Enormous window. Value for money. There is plenty of parking for the size of the hotel.
Stayed in July 2024
Reviewed: 12 August 2024
Alan
United KingdomNo sea view room as requested and paid for.... Sink leaked and toilet too
Stayed in August 2024
Reviewed: 12 August 2024
Emma
United KingdomYou get what you pay for!! It definitely needs a spruce up. The floors are wonky, there's gaps under the doors, the lift doesn't work and the communal areas have definitely seen better days!!
It's a great location and the staff are friendly. The towels and bedding were clean.
Stayed in August 2024
Reviewed: 8 August 2024
Alison
United KingdomThe lift was out of order.
The hotel was down the quieter end of Blackpool which suited us. The beds and pillows were amazingly comfortable although the bedding had a lot of marks on. The room was big with everything supplied as stated. Paul and Kim were fabulous and couldn't do enough for us, they were very attentive. I liked the fact that we could park at the hotel for only £10 for the week.
Stayed in August 2024
Reviewed: 7 August 2024
Peter
United KingdomTrying to get car off car park in the morning
Stayed in August 2024
Reviewed: 6 August 2024
Brad
United KingdomDidn't have breakfast there . Nice staff, cheap and cheerful
Stayed in August 2024
Reviewed: 28 July 2024
Jane
United KingdomI paid for a double Seaview room..the view was a total letdown as the window was that dirty we couldn't get to see much of the Seaview.. room needs a deep clean. Skirting boards especially behind the bed were dirty. Shower head was full of limescale.
The location was perfect. Walkable to the tower n central pier and pleasurebeach..staff were friendly n welcoming
Stayed in July 2024
Reviewed: 27 July 2024
Gary
United KingdomBit dated and lack basic facilities (shampoo, soap, etc)
Good location and standard hotel for Blackpool.
Stayed in July 2024
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