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Reviews of Suncliff Hotel - OCEANA COLLECTION 3 stars

29 East Overcliff Drive, Bournemouth, BH1 3AG, United Kingdom

#49 of 71 hotels in Bournemouth

Guests' Choice

Review score

Based on 2453 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.6

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    6.3

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Showing 76 – 100

  • Reviewed: 10 November 2023

    7.0
    Easily accessible hotel with great amenities offered onsite
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very basic and some of the food had been overcomes / left out for a while so was not very fresh Room was dated (not including the bathroom)

    Great location, bar, and leisure facilities

    Stayed in October 2023

  • Reviewed: 8 November 2023

    6.0
    Wrong room and poor service at breakfast
    • Leisure trip
    • Couple
    • Sea View Double Room with Terrace – NO PETS
    • Stayed 3 nights
    • Submitted via mobile

    We would like to have had the actual room we booked. Poor breakfast service.

    The room we booked was not the same room as shown in the photos or in description!

    Stayed in September 2023

  • Reviewed: 1 November 2023

    7.0
    Beautiful location bit run down hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Ocean View & Balcony
    • Stayed 1 night
    • Submitted via mobile

    It's a bit run down the walls were extremely thin could hear everything from our very loud and obnoxious neighbours

    The location is beautiful right on the beach.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    8.0
    Two night mini break
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    I found the room a bit hot and stuffy. The quilt was very thick. This might suit some people who feel the cold.

    Great hotel. Really enjoyed the entertainment on Monday evening. Ant and Dave were great.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very Enjoyable
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I wasn't happy about the parking charges, £36 for 3 nights, I thought it was free.

    Breakfast amazing, staff really friendly, hotel needs a little bit more TLC, swimming pool great 😊😊

    Stayed in October 2023

  • Reviewed: 16 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    We had a fabulous stay many years ago and were disappointed as the hotel now looks tired and in need of care. Breakfast was crowded with many coach parties and we would have not have chosen this hotel had we been aware of this.

    The view and surroundings were beautiful. The staff were welcoming and helpful.

    Stayed in September 2023

  • Reviewed: 12 October 2023

    8.0
    Great break, good entertainment, excellent location, wish we could have stayed longer
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Indoor pool facility at hotel was a little tired although clean

    Location and facilities were great. Liked having the option of using the neighbouring hotels as outdoor pool was open due to beautiful weather

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Parking a nightmare

    Comfortable room but bathroom could do with redecorating

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Buy more orange juice
    • Leisure trip
    • Family with young children
    • Double Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Some staff were rude especially in the dining room at breakfast

    Room lovely with terrace . Clean and tidy

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Great hotel with a fabulous view and a comfortable distance from the town.
    • Leisure trip
    • Couple
    • Sea View Double Room with Terrace – NO PETS
    • Stayed 3 nights
    • Submitted via mobile

    Had to move rooms after the first night due to a constant droning noise, the lady on reception was fabulous and allowed us to check out several different rooms. Some other members of staff were a bit miserable and not overly friendly

    The Sunday lunch was lovely. The bed was lovely and comfortable. Balcony and view were incredible.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Had a lovely stay.
    • Leisure trip
    • People with friends
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Car park charges

    Clean and efficient service

    Stayed in October 2023

  • Reviewed: 2 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel with great facilities and the room was comfortable (terrible view of crates of laundry though). Only stayed 1 night, any longer I'd have asked for a different room. We were near to the pool and there was a droning / fan sound from nearby, all night, and doors banging as we were right next to the door to the corridor. Got very little sleep due to all the disturbances.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Family Room Sleeps 6
    • Stayed 1 night
    • Submitted via mobile

    Pool area looked like it needs a good clean. Beds where very hard and mattress could do with being replaced.

    Ideal location Pool table (could do with turning around) Lady on main reception was very helpful

    Stayed in October 2023

  • Reviewed: 30 September 2023

    7.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    We booked three double rooms. We were aware one room was slightly better than the other two. We thought the other two rooms were not represented in any of the photos; also thought they were small.

    Staff pleasant and helpful. Good selection of breakfasts. Clean. Bathroom was good with plenty of hot water.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    7.0
    Enjoyable! :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little out of date.

    The food was amazing, friendly staff, very pretty views and location

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Loved our superior room with sea view
    • Leisure trip
    • Couple
    • Superior Double Room with Ocean View & Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Where you have your breakfast could do with freshening up, dim look

    We had the sea view balcony superior site, beautiful views

    Stayed in September 2023

  • Reviewed: 26 September 2023

    6.0
    Not exceptional, simply reasonable value for money
    • Business trip
    • Solo traveller
    • Double Room with Ocean View
    • Stayed 2 nights

    Lack of information regarding hotel facilities. Staff unaware of when their own eateries were open. Lack of training on how to serve in bar. Limited fresh fruit at breakfast

    clean and spacious

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The hallways could do with a decor update, there was dried up phlegm behind curtain, lots of dust on top of wardrobe. Had to pay £24 for parking "because we booked through Booking.com". Our car was completely blocked in when we tried to leave. Had to come back 5 hours later. Sauna turned off while we were inside (lights included). Some hallway carpets rotting.

    The view was stunning, the room was modern and well-equipped. Breakfast was nice. The general vibe of the hotel was traditional seaside hotel. Had a "The Shining" feel which I personally loved.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise we were on the top floor very noisy with wind and people outside. Would have been better with just a shower, would need updated not by much advertising for things going on hotel would have been good live band there at hotel went into town to find exactly that 😡.. A nice place I would book again x

    Pool was fab, pub was good. Clean tidy

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room Sleeps 6
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom is a bit old , needs a good clean and refreshing .

    Everything are good.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    It was a relaxing night away from home and a time we could spend together, had a fabulous massage on the Saturday just d
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    We booked breakfast, at booking, however they said we hadn’t and asked for more money.. we went somewhere else for breakfast..

    Great location

    Stayed in July 2023

  • Reviewed: 15 September 2023

    8.0
    Expensive for what it was
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was extra&had to pay extra for parking I think it was expensive enough without extras🤔could have been better if we had a sea view but I guess that would have been extra😪

    The bathroom was nice& spacious tho the shower was annoying until you figured it out🤣beds were comfy shame about the view😪

    Stayed in August 2023

  • Reviewed: 14 September 2023

    8.0
    Needed somewhere to stay to enjoy the last heatwave of the summer at short notice. Sorted
    • Leisure trip
    • Couple
    • Double Room with Ocean View
    • Stayed 1 night

    breakfast was cheap and cheerful, quality was ok at best, but it was plentiful.

    Room was dated , but well to our liking and the fridge was a lovely surprise, unfortunately it did not get all that cold. Balcony was awesome

    Stayed in September 2023

  • Reviewed: 12 September 2023

    6.0
    Enjoy my stay because of the location
    • Business trip
    • Solo traveller
    • Double Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Bed lumpy Staff grumpy

    Location

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Overall very happy. Room decor was a bit dated but the view from the balcony made up for it.
    • Leisure trip
    • Couple
    • Superior Double Room with Ocean View & Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room decor was basic and a bit dark. The bed mattress had a dip in the middle and was very soft. However the room was spacious and very clean with a great view so we were very happy with it overall

    The View from our balcony was exceptional! ( room name Zara) We paid a bit extra for it and the view was worth it. The room decor was basic but it was very clean and we had a good night sleep as there was no noise. Bathroom was clean and a good size. Aircon unit worked really well. Overall very pleased ( we didn't use the hotel facilities but they looked ok)

    Stayed in September 2023

Showing 76 – 100

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