Pooley Bridge, Ullswater, Pooley Bridge, CA10 2NN, United Kingdom
#6 of 13 hotels in Pooley Bridge
Guests' ChoiceBased on 780 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.7
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Samantha
United KingdomNothing
Friendly welcome from staff. Ideal location with excellent parking.
Stayed in June 2024
Reviewed: June 1, 2024
Les
United KingdomNo soap holder in shower, poached egg at breakfast hard
Good and great
Stayed in June 2024
Reviewed: June 1, 2024
Antonia
United KingdomIt was all perfect
Clean and staff friendly and helpful and in a great location!
Stayed in May 2024
Reviewed: May 31, 2024
Hilary
United KingdomToilet had wierd noise after flushing.
Beautiful location. Very friendly and helpful staff. Food was great, bed very comfortable, wonderful shower and everything I needed for a nights stay.
Stayed in May 2024
Reviewed: May 26, 2024
Guido
BelgiumRooms need a refurbishing. Electrical wiring in my room seemed not very safe to me...
Very kind staff! Very good breakfast and kind and adequate service.
Stayed in May 2024
Reviewed: May 24, 2024
Lesley
United KingdomNothing
We loved the history of the building and how the facilities had been modernised to meet guest requirements. The food was excellent. The hotel is in an ideal spot in a lovely village with good access to the M6.
Stayed in May 2024
Reviewed: May 22, 2024
Mark
AustraliaThe bed was a little soft.
Great location with lovely walks at your door step. The staff were very friendly and accommodating. Great bathroom. The breakfast was very tasty (particularly the yoghurt, fresh fruit and honey) with lots of choice.
Stayed in May 2024
Reviewed: May 22, 2024
Robert
United KingdomGreat location, own car park.
Stayed in May 2024
Reviewed: May 19, 2024
James
United KingdomBed could have been comfier and there was a weird noise coming from the bathroom that kept me awake.
Breakfast was great and the staff were lovely.
Stayed in May 2024
Reviewed: May 18, 2024
Richard
United KingdomCharming Period property and needs a little updating but very comfortable, very clean and excellent staff.The food could not be faulted in any way nicely presented huge portions and all very tasty.
Stayed in May 2024
Reviewed: May 17, 2024
Rob
United KingdomDifficult to gripe about anything. Price probably reflects location which is faultless. Although the breakfast was excellent I personally wasn't a fan of the sausage I prefer a courser mince. A better quality coffee for the room would be great.
Probably the most comfortable bed I have ever slept in. Lovely big shower. In a beautiful location.
Stayed in May 2024
Reviewed: May 13, 2024
Andrew
United KingdomSlow bar service
Location
Stayed in May 2024
Reviewed: May 12, 2024
Anthony
United KingdomExpensive.
Fantastic location and the staff were friendly and helpful.
Stayed in May 2024
Reviewed: May 11, 2024
Louise
United KingdomThe noise early morning
The location of the property was excellent ,the breakfast was very nice and the lady who served us breakfast every morning was so lovely
Stayed in May 2024
Reviewed: May 8, 2024
Adam
United KingdomTaps were very loud, so felt like someone was drilling into room
Good breakfast options
Stayed in May 2024
Reviewed: May 3, 2024
Gary
United KingdomNothing
Friendly and welcoming hosts. Authentic Cumbrian inn with great food. Top breakfast with efficient ordering and service.
Stayed in May 2024
Reviewed: May 3, 2024
David
United KingdomLovely friendly staff
Stayed in May 2024
Reviewed: May 2, 2024
Deborah
United KingdomNothing
Comfy bed, friendly staff, spotlessly clean, good food & great Guinness ! Lovely location. Great views
Stayed in April 2024
Reviewed: May 1, 2024
Claire
United KingdomFriendly welcome. Great breakfast. Excellent evening meal. Very comfortable beds. Nice bar with lovely log burning stove.
Stayed in April 2024
Reviewed: April 30, 2024
Matthew
United KingdomDelicious breakfast. Very comfortable. Loads of hot water. Excellent gastro pub food
Stayed in April 2024
Reviewed: April 29, 2024
Julie
United KingdomNothing not to like
Lovely location Great food with great staff Room was very nice Very welcoming with our dogs
Stayed in April 2024
Reviewed: April 29, 2024
Peter
United KingdomFood very good and staff were excellent
Stayed in April 2024
Reviewed: April 28, 2024
Anne
United KingdomLovely staff, clean and tidy, food excellent
Stayed in April 2024
Reviewed: April 27, 2024
Jill
United KingdomBreakfast was OK, but bacon overcooked, and sausages had tough skin. Black pudding was a bit tasteless.
Lovely staff. Free parking. Good location.
Stayed in April 2024
Torremolinos, Spain
Santo Tomas, Philippines
Alvor, Portugal
Hakuba, Japan
Münster, Germany
Karaburun, Turkey
Vieste, Italy
Arcos de la Frontera, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content