372 Strand, Westminster Borough, London, WC2R 0JJ, United Kingdom
#342 of 1,018 hotels in London
Guests' ChoiceBased on 12215 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
8.8
Value for money
7.6
Free WiFi
8.7
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End of dialog contentReviewed: 1 July 2024
Ivar
Icelandgreat location, staff really nice amd helpful
Stayed in June 2024
Reviewed: 1 July 2024
Garry
United KingdomNothing to dislike.
Location, Art Deco style.
Stayed in June 2024
Reviewed: 1 July 2024
Willem
South AfricaOverall cleanliness
Stayed in June 2024
Reviewed: 1 July 2024
Nicky
United KingdomLifts were slow.
Perfect location.
Stayed in June 2024
Reviewed: 30 June 2024
Kathryn
United KingdomGreat location, clean, lovely room, helpful and professional staff. Would definitely stay there again.
Stayed in June 2024
Reviewed: 30 June 2024
Julie
United KingdomGreat location Staff all very friendly and helpful
Stayed in June 2024
Reviewed: 30 June 2024
Helen
United KingdomShower in the bathroom was in need of an upgrade and wasn’t cleaned thoroughly.
Great location in the centre of London. Good sized bedrooms. Friendly staff.
Stayed in June 2024
Reviewed: 30 June 2024
Richard
United KingdomThere was constant room service noise outside.
The convenience , comfort , and sanitary rooms.
Stayed in June 2024
Reviewed: 30 June 2024
David
United KingdomBit costly for a single room
Great location and very plush
Stayed in June 2024
Reviewed: 30 June 2024
Janine
United KingdomVery well organise, efficient, welcoming
Stayed in June 2024
Reviewed: 30 June 2024
Florian
GermanyThe room I got (Superior Single) was on the first floor facing inwards and to the north. Therefore, there was very little natural light in my room even in full day light. I'd recommend asking for a room on the higher floors.
I liked the amenities on the room (biscuits, bottle of water, Rituals soap...), the great choice in the breakfast room, air conditioning. This was my second time staying at the Strand Palace, and I'd book here again.
Stayed in June 2024
Reviewed: 30 June 2024
Fiona
United KingdomFor a room which cost £240 a night, it was very poky, we had a room which overlooked a side street with a very small window. The tv was cheap and not in keeping with the feel of the whole place. The bed was good as was the shower. The shower gel etc was hard to use, the pump actions didn’t work well. One chair in the room for a couple. Fine for one night but not worth what it would have cost to stay for longer.
Staff were lovely particularly in the cocktail bar. My husband asked if they did a particular cocktail - A San Francisco - and one bar member went off to research it and made it - bar one ingredient which they didn’t have. This was a lovely touch.
Stayed in June 2024
Reviewed: 30 June 2024
Uwe
GermanyWell organised , well equipped, perfectly located
Stayed in June 2024
Reviewed: 29 June 2024
Daniel
CanadaA bit "old" feeling in the room and the lift a bit slow sometimes.
Amazing location, great breakfast.
Stayed in June 2024
Reviewed: 29 June 2024
Paul
GermanyMaybe just the fact that the windows didn’t open all the day:) Due to children security. But that shouldn’t be in every room..
Stayed in June 2024
Reviewed: 29 June 2024
Li
SwitzerlandNothing
Location
Stayed in June 2024
Reviewed: 28 June 2024
Jill
SwitzerlandInterior décor has become a bit gloomy, all that dark grey and black, some trendy trends are better avoided frankly but once inside the room it was fine.
The room was tiny but CLEAN which is vital to me and not always the case in other hotels. Well located hotel. Nice restaurant for meals including breakfast
Stayed in May 2024
Reviewed: 28 June 2024
Thalia
South AfricaVery clean and modern - they’ve done a lot of refurbishments in the last few years and it really shows. Great location. Lovely single rooms. Friendly staff.
Stayed in June 2024
Reviewed: 27 June 2024
Nino
GeorgiaClean room; Very good location.
Stayed in June 2024
Reviewed: 27 June 2024
Mark
United KingdomThe hotel cancelled my original booking and then charged a much more expense rate for the room. I pointed this out and the hotel refused to do anything about this over charge. I will not stay here again, very poor attitude.
Stayed in May 2024
Reviewed: 26 June 2024
Katherine
ItalyUpscale, clean, comfortable. Small rooms, but all you really need. Could not pick a better location for shows, restaurants, the river, or museums. Very safe and welcoming. I have stayed there 3 times as a solo traveler and would definitely recommend! Comfort, location, and security are worth the slightly higher price.
Stayed in June 2024
Reviewed: 26 June 2024
Stacie
United KingdomThe bathroom was very small and snot as clean as I’d like
The location was perfect for our trip to London for my partners birthday. We arrived to balloons and chocolate in the bedroom which was a lovely little touch. Reception were friendly enough and the concierge were extra helpful.
Stayed in May 2024
Reviewed: 25 June 2024
Cipluk
IndonesiaWhile our room is quite spacious, it feels a bit gloomy and the window is a bit too small. The shower area is a bit high as well, which can be dangerous if it's slippery after showering.
The hotel location is central and just walking distance to Covent Garden; where you can find dozens of restaurants of your taste, Jubilee Market, and many souvenir shops. It's also near pharmacy, coffee shops, and transport stations. It's also 5-10 mins walk to the National Gallery and Trafalgar Square. If you plan to ride Hop on Hop Off bus, the meeting point is just across the Trafalgar Square. The hotel provides free water bottle that can be refilled and the refill station is available at every floor.
Stayed in June 2024
Reviewed: 25 June 2024
Rhona
United KingdomI would expect breakfast to be included in the price.
Breakfast was very good,the room was clean and comfortable with good pillows which is unusual .
Stayed in June 2024
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