119 Norfolk Street, Sheffield, S1 2JE, United Kingdom
#21 of 32 hotels in Sheffield
Guests' ChoiceBased on 3970 hotel reviews
7.5Cleanliness
8.0
Comfort
8.2
Location
9.3
Facilities
7.8
Staff
8.4
Value for money
7.3
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Bridget
United KingdomN/a
Breakfast selve service but plenty of choice
Stayed in May 2024
Reviewed: June 3, 2024
Brian
United KingdomThe curtains didn't match. How strange. Breakfast in bed was a bit basic.
The location
Stayed in April 2024
Reviewed: June 3, 2024
Philip
United KingdomLeisure facilities were an additional cost even to use the pool and there was a water pipe above the ceiling which was so noisy throughout the stay. Breakfast was greasy and poor quality
Stayed in June 2024
Reviewed: June 3, 2024
Claire
United KingdomThe room was near the lifts and I was woken about 6am when the lifts began to be used again in the morning.
Central location.
Stayed in June 2024
Reviewed: June 2, 2024
Sadie
United KingdomSmoke smell in one of our rooms from previous occupants
Location
Stayed in June 2024
Reviewed: June 2, 2024
Melanie
United KingdomNothing
Great location, comfy and spacious rooms
Stayed in June 2024
Reviewed: June 1, 2024
Anna
United KingdomThe carpet in our room was a bit stained and old
Breakfast team were excellent, friendly, happy, efficient and superb service
Stayed in June 2024
Reviewed: June 1, 2024
Emma
United KingdomNothing . Only the tv channels available weren’t great ! Very slow to change channel etc
The location and modern and clean
Stayed in May 2024
Reviewed: June 1, 2024
Katerina
United KingdomOur rooms were spotless and very comfortable. Reception staff were very friendly and helpful.
Stayed in May 2024
Reviewed: June 1, 2024
Claire
United KingdomHaving to pay £10 per person for the use of the pool which I had no idea required a complimentary ticket for (when booking) Also the lockers - what is the point of having two locations of lockers when you couldn’t use either - no keys provided for the ladies set or the combination ones were all unusable- ended up leaving stuff by the pool
Central location was super Breakfast was brilliant but could extend the opening hours to 10am as 9.30am is a bit early Great view from our window
Stayed in May 2024
Reviewed: May 31, 2024
Valeriia
United KingdomThe swimming pool wasn’t included in the price and it wasn’t clear during booking.
Good location, close to train station. Clean rooms.
Stayed in May 2024
Reviewed: May 30, 2024
Grace
United KingdomOur room wasn’t very clean and the room Was cold. Internet signal was also poor
The views
Stayed in May 2024
Reviewed: May 30, 2024
Martin
United KingdomI used the Brittinia car park and didn't get my 50% reduction as promised ?
Perfect for City center and transport
Stayed in May 2024
Reviewed: May 30, 2024
Adrian
United KingdomGreat central location
Stayed in May 2024
Reviewed: May 28, 2024
Nathan
United KingdomNot all my family members had smart TVs in their rooms. They should upgrade all.
That they upgraded the Tv"s to smart ones.
Stayed in May 2024
Reviewed: May 27, 2024
Zoe
United KingdomNothing major but a small fault on the room door making it a bit difficult to close when entering and exiting the room- but didn't affect us massively!
Super comfy and spacious rooms, excellent view over peace gardens. Very clean and well looked after hotel! Staff were really friendly and helped us throughout our stay with any questions we had, validating parking and looking after bags after our stay as we explored Sheffield.
Stayed in May 2024
Reviewed: May 27, 2024
Jackie
United KingdomRoom a little dark - no main light only wall lighting
Near to shops and bars. Had spa facilities and really nice bar area. Lovely big room and brilliant shower. Everything provided - kettle iron hair dryer. Very comfortable
Stayed in May 2024
Reviewed: May 27, 2024
Trevor
United KingdomNeeded a little maintenance in the room (heating dial, shower panel)
Stayed in May 2024
Reviewed: May 27, 2024
Hannah
United KingdomThe rooms are tired. We last stayed here around 15yrs ago and the rooms were still the same. The standard double bedroom felt like it was missing furniture. The room had a very empty feel to it. To use the swimming pool is an extra charge I thought that was pretty tight given this is supposedly a 5* hotel. The bed was not that comfortable. You really are paying for the location,
The location is great. Staff were welcoming and helpful. We stayed on a Saturday night and although in the city centre the room was quiet and dark.
Stayed in May 2024
Reviewed: May 27, 2024
Hannah
United KingdomTv wasn’t a smart tv. BBC1 had no sound. Hair dryer didn’t work unfortunately.
How spacious it was and the bathroom, especially the shower was lovely. The staff were very accommodating.
Stayed in May 2024
Reviewed: May 21, 2024
Paul
Irelandall good
location and hotel in general
Stayed in May 2024
Reviewed: May 20, 2024
Angi
United KingdomToilet seat lid was broken (nothing major, everything else was great).
Great location and room. So spacious
Stayed in May 2024
Reviewed: May 20, 2024
David
United KingdomPool was overcrowded and small and had to walk back to reception to get a voucher
Cleanliness location and massive bed
Stayed in May 2024
Reviewed: May 19, 2024
Amie
United KingdomNo working air conditioning in 1st Room, the panel was hanging off and wasn’t even connected to the wiring. We were offered a 2nd room but this also had no working air conditioning. The room was very hot and we ended up having to get a fan at 12am.
Location
Stayed in May 2024
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