Very smart

Stayed in May 2024

Leaving and coming home

Perfect hotel in a perfect city

Stayed in April 2024

The whole experience was exceptional and the attention of the staff was second to none

From the moment we were welcomed, we enjoyed the place. All was perfect and we will be returning in the future.

Stayed in April 2024

What he did to his brother in law

Ryan Giggs

Stayed in April 2024

It was all fantastic

Modern ,clean ,interesting building

Stayed in April 2024

However, we waited a long time for check-in. The room is a bit small compared to the price we paid.

The location is great, the reception area is good, and it's nice to stay in a historic building with good interior design.

Stayed in March 2024

All lovely- the restaurant is opening for dinner reservations soon which will be great.

Beautiful building tastefully restored and decorated in keeping with the history of the location.

Stayed in April 2024

Convenient central Location. Staff helpful and welcoming

Stayed in April 2024

Nothing

great location, friendly staff. Impressed with car parking made so easy.

Stayed in April 2024

I, personally, would have liked a better outlook from our room, which looked out into offices. Only thing missing from the bathroom was a small table or stool.

Every member of staff (especially Aaron & Nigel, the Concierge team), who gave excellent personal service & made us feel very welcome. The hotel decor was incredible & the room (although on the small size) was extremely comfortable, with king size bed, refrigerator, hairdryer, coffee machine, kettle & few food freebies! The shower was also fantastic.

Stayed in April 2024

Nothing

It’s old features, room were a high finish, shower amazing

Stayed in April 2024

The only negative was that the pillows were bad! Subjective I know!

Gorgeous building, excellent location

Stayed in April 2024

Excellent Hotel, stunning place, really enjoyed stay, room we stayed in was beautiful and the breakfast was excellent

Stayed in March 2024

Breakfast issues

Great service and beautiful building

Stayed in March 2024

Unfortunately we found the pillows on the bed very sub standard ,not the usual hotel quality we have been used to And £18 for breakfast, bit steep even for Manchester, lovely cafe around the corner where we had 2 breakfasts for the same price as 1 breakfast in the hotel

Lovely hotel ,great location ,staff couldn't of been more helpful, free champagne and chocolates on arrival .Great tv selection including sky sports

Stayed in April 2024

The live music that came on in the bar wasn’t very good, ruined the atmosphere for me and could’ve been better.

The staff were all so attentive, loved how upon check in we were brought into the welcome room for a glass of champagne, a lovely touch and unexpected. Ben or Dan (sorry can’t remember his name) was so lovely and gave us a tour of the hotel explaining all the history which we loved! The vault bar was a real highlight, so cosy and romantic and again all the staff were amazing in there. The room was lovely and modern, loved the touch of fresh milk in the fridge! Bed extremely comfy too. We both left thinking this is our new favourite hotel in Manchester as we were so impressed! Only thing I think that would make it even more exceptional would be having an operating restaurant as the dining area is so beautiful.

Stayed in March 2024

Air conditioning noisy in our room 201 but was reported

Superb service from front staff and breakfast staff, excellent food and breakfast Rooms so comfortable and clean. Hotel smell is amazing

Stayed in March 2024

I loved it all

Boutique property with friendly staff

Stayed in March 2024

Nothing. Everything was incredible.

Absolutely excellent. Staff couldn’t have done more to make our stay better. The concierge Deepak was exceptional and Nadia made the best bloody Mary’s ever. Thank you. 🙏

Stayed in March 2024

Check in process could have been a little bit quicker?

Location was spot on. Hotel was fantastic and the rooms were delightful

Stayed in March 2024

Location is great being in the centre but only issue with this is that it was very noisy at night time so take ear plugs if you struggle to sleep with this.

Lovely historic building, beautiful inside. Amazing food and service. Great room and facilities. Cool bar downstairs. Staff excellent.

Stayed in March 2024

Location excellent

Stayed in March 2024

Based on previous experience the hotel is struggling to meet service levels and there was a notable deterioration in the attentiveness and quality of staff, with a couple of exceptions - reception staff and concierge (particularly Nigel) were all amazing. Breakfast experience needs to be addressed, they struggled to get anything right, and it wasn’t cheap!!

I have stayed here previously and it is a very nice hotel in ideal location for central Manchester.

Stayed in March 2024

mini bar prices slightly steep

complimentary champagne tour and history of the hotel staff were all amazing

Stayed in March 2024