21 Keel Wharf, Liverpool, L3 4FN, United Kingdom
#13 of 632 Holiday rentals in Liverpool
Guests' ChoiceBased on 3311 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 27 April 2024
Carey
United KingdomMushrooms with the breakfast!
Comfy room with nice touches like the toiletries. Breakfast good. Staff helpful and friendly
Stayed in April 2024
Reviewed: 27 April 2024
Kelsey
United KingdomNo negative comments
Spacious and clean reception / seating area Rooms clean with good sound-proofing and kitchen/bathroom amenities Comfortable bed Excellent location Staff friendly and helpful
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United KingdomNo bar! There was beer available but no bar so to speak.
The place was spotless, the staff were excellent and the location is really good too.
Stayed in April 2024
Reviewed: 25 April 2024
Nichola
United KingdomPeople being noisy when returning to their rooms.
Great location, very friendly and helpful staff.
Stayed in March 2024
Reviewed: 24 April 2024
Zoe
United KingdomReally enjoyed my stay, staff was all friendly and helpful. The room was spotless and loved the facilities and location. Definitely be back again.
Stayed in April 2024
Reviewed: 24 April 2024
Dominic
United KingdomNothing
From the moment I walked in to the moment we left we were looked after. Staff incredible Free breakie was lovely Room was spacious and clean and v v comfortable will 100% stay again
Stayed in April 2024
Reviewed: 24 April 2024
Karen
United KingdomWeren’t given the one bedroom apartment that booked and paid for
Location and cooking facilities
Stayed in April 2024
Reviewed: 24 April 2024
Jessie
United KingdomN/A
Everything! Location is ideal, right next to the arena and docks. Staff were helpful and very welcoming. Spacious and clean cosy suites and a gorgeous view! Buffet breakfast spot on - 12pm check out is a bonus :)
Stayed in April 2024
Reviewed: 23 April 2024
Thomas
United KingdomNothing
Everything,the staff so friendly and welcoming. The studio suite was very clean and comfortable also the food was good. I have stopped her many times and I wouldn’t look for anywhere else to stay other than the Staybridge.
Stayed in April 2024
Reviewed: 23 April 2024
Mark
United KingdomView not great
Location
Stayed in April 2024
Reviewed: 23 April 2024
Sharon
United KingdomEverything from the amazing friendly staff to the most comfortable bed and pillows! And breakfast was delicious!
Stayed in April 2024
Reviewed: 23 April 2024
Ted
United KingdomThe breakfast. the food was okay but some things did not work properly and the staff, when you could find one, seemed rushed off there feet. Not their fault, management need to employ more.
We had a disability suite, it had everything that was needed for a comfortable stay, including food storage and cooking facilities. would highly recommend this apartment for a short self catering stay. Plenty to see and do and all within a suitable distance if your partner requires mobility aids eg Mobility scooter / wheelchair. We took a small mobility scooter and were allowed to take it in to and charge it in our suite. The London style taxis will take a small mobility scooter and we also pre booked it on to the train.
Stayed in April 2024
Reviewed: 22 April 2024
Clare
United KingdomNothing
Great location for visiting Liverpool yet very quiet. Spacious rooms, well equipped, spotlessly clean. Friendly staff. Decent breakfast. Underground parking available.
Stayed in April 2024
Reviewed: 22 April 2024
Singh
United KingdomNothing it was perfect
The staff are incredible
Stayed in March 2024
Reviewed: 21 April 2024
Oldnall
United KingdomCleanliness could be better, but not a game changer!
Large rooms, comfortable beds, good location, good breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Greener
United KingdomVery minor but it would be helpful to have a towel ring in the bathroom for hand towels and your windows needed cleaning.
It was well located for our weekend trip. The room was very spacious and it was great to have the kitchenette facility. It was a trip for my husband's birthday and they approved my request for a room with a view. The staff were all very pleasant and helpful. Whilst the car park was full the hotel have a very reasonable rate at the nearby Kings car park.
Stayed in April 2024
Reviewed: 21 April 2024
Richard
United Kingdomvery comfortable and had everything to make it more than just a room .
Stayed in April 2024
Reviewed: 21 April 2024
Thomas
United KingdomDecent English and adequate Continental breakfast, but for veggies basically only chopped lumps of bell pepper in assorted colours - no dressings or olive oil, no rices or beans, etc - nothing to make it a cohesive meal for anyone not wishing to have ketchup or baked beans. Mould on a bagel! The gym doesn't have (isn't really big enough for) dumbbells. No extractor fan in the en suite bathroom.
Modern and stylish apartment hotel in a great location - the waterfront probably being the best area to stay in the city. Everything you could need to prepare meals in your room. Staff were good (though not exceptional) at welcome/check out. Free proper coffee machine and laundry room services two big plus points.
Stayed in April 2024
Reviewed: 21 April 2024
Rebecca
United KingdomThe only thing that could have been improved was the internet. It was very straightforward to connect and most of the time it was okay. However there were times when it dipped and I couldn't get online.
I had a wonderful time there. The room was amazing and the hotel was so beautiful. To reception staff were really lovely and chatty. I loved the drinks machine in the Hub and the breakfast is wonderful.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
United KingdomThe bathroom would have been improved with a proper towel rail also good lighting and shelf for doing hair and makeup either in the bathroom or bedroom. A bit more choice for breakfast.
Location could not have been better. The social evening was a real bonus. Kitchen area was very well equipped. Staff were all exceptionally friendly and helpful. Our room had a fantastic view (407).
Stayed in April 2024
Reviewed: 21 April 2024
Harout
United Stateslocation
Stayed in April 2024
Reviewed: 19 April 2024
Ricky
United KingdomLack of parking
Location
Stayed in April 2024
Reviewed: 16 April 2024
Evelyn
IrelandDrink prices a title high
Really comfortable spacious bedroom, would definitely stay again had a great nights sleep and nice breakfast the next morning.
Stayed in April 2024
Reviewed: 14 April 2024
Robert
United KingdomVery hard pillows.
Great choice for breakfast. Staff excellent. Facilities excellent.
Stayed in March 2024
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