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  5. Reviews of Staybridge Suites Liverpool, an IHG Hotel

Reviews of Staybridge Suites Liverpool, an IHG Hotel 4 stars

21 Keel Wharf, Liverpool, L3 4FN, United Kingdom

#13 of 632 Holiday rentals in Liverpool

Guests' Choice

Review score

Based on 3311 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 April 2024

    9.0
    Just right
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Mushrooms with the breakfast!

    Comfy room with nice touches like the toiletries. Breakfast good. Staff helpful and friendly

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Excellent location, accommodation and friendly, helpful staff
    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    No negative comments

    Spacious and clean reception / seating area Rooms clean with good sound-proofing and kitchen/bathroom amenities Comfortable bed Excellent location Staff friendly and helpful

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    A really clean place with great staff.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    No bar! There was beer available but no bar so to speak.

    The place was spotless, the staff were excellent and the location is really good too.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    People being noisy when returning to their rooms.

    Great location, very friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Really enjoyed my stay, staff was all friendly and helpful. The room was spotless and loved the facilities and location. Definitely be back again.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Excellent hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    From the moment I walked in to the moment we left we were looked after. Staff incredible Free breakie was lovely Room was spacious and clean and v v comfortable will 100% stay again

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Disappointed to not have bedroom seperate to kitchen and bed uncomfortable
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Weren’t given the one bedroom apartment that booked and paid for

    Location and cooking facilities

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Can’t wait to go back!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything! Location is ideal, right next to the arena and docks. Staff were helpful and very welcoming. Spacious and clean cosy suites and a gorgeous view! Buffet breakfast spot on - 12pm check out is a bonus :)

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything,the staff so friendly and welcoming. The studio suite was very clean and comfortable also the food was good. I have stopped her many times and I wouldn’t look for anywhere else to stay other than the Staybridge.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    View not great

    Location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Perfect! 🥰
    • Business trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything from the amazing friendly staff to the most comfortable bed and pillows! And breakfast was delicious!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    very good
    • Leisure trip
    • Couple
    • Studio - Disability Access
    • Stayed 2 nights

    The breakfast. the food was okay but some things did not work properly and the staff, when you could find one, seemed rushed off there feet. Not their fault, management need to employ more.

    We had a disability suite, it had everything that was needed for a comfortable stay, including food storage and cooking facilities. would highly recommend this apartment for a short self catering stay. Plenty to see and do and all within a suitable distance if your partner requires mobility aids eg Mobility scooter / wheelchair. We took a small mobility scooter and were allowed to take it in to and charge it in our suite. The London style taxis will take a small mobility scooter and we also pre booked it on to the train.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Perfect place to stay for a few nights in Liverpool.
    • Leisure trip
    • People with friends
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location for visiting Liverpool yet very quiet. Spacious rooms, well equipped, spotlessly clean. Friendly staff. Decent breakfast. Underground parking available.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    The most friendly hotel in Liverpool can’t wait to come back Mark who works there was incredible
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was perfect

    The staff are incredible

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Would use again once the cleanliness was addressed, but this wouldn’t deter me.
    • Leisure trip
    • People with friends
    • Studio - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness could be better, but not a game changer!

    Large rooms, comfortable beds, good location, good breakfast

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Well located, good facilities and great staff.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very minor but it would be helpful to have a towel ring in the bathroom for hand towels and your windows needed cleaning.

    It was well located for our weekend trip. The room was very spacious and it was great to have the kitchenette facility. It was a trip for my husband's birthday and they approved my request for a room with a view. The staff were all very pleasant and helpful. Whilst the car park was full the hotel have a very reasonable rate at the nearby Kings car park.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    very comfortable and had everything to make it more than just a room .

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Decent English and adequate Continental breakfast, but for veggies basically only chopped lumps of bell pepper in assorted colours - no dressings or olive oil, no rices or beans, etc - nothing to make it a cohesive meal for anyone not wishing to have ketchup or baked beans. Mould on a bagel! The gym doesn't have (isn't really big enough for) dumbbells. No extractor fan in the en suite bathroom.

    Modern and stylish apartment hotel in a great location - the waterfront probably being the best area to stay in the city. Everything you could need to prepare meals in your room. Staff were good (though not exceptional) at welcome/check out. Free proper coffee machine and laundry room services two big plus points.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Wonderful night away.
    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The only thing that could have been improved was the internet. It was very straightforward to connect and most of the time it was okay. However there were times when it dipped and I couldn't get online.

    I had a wonderful time there. The room was amazing and the hotel was so beautiful. To reception staff were really lovely and chatty. I loved the drinks machine in the Hub and the breakfast is wonderful.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great location, great people would definitely return.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights

    The bathroom would have been improved with a proper towel rail also good lighting and shelf for doing hair and makeup either in the bathroom or bedroom. A bit more choice for breakfast.

    Location could not have been better. The social evening was a real bonus. Kitchen area was very well equipped. Staff were all exceptionally friendly and helpful. Our room had a fantastic view (407).

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    beautiful city and kind people
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted via mobile

    location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Fantastic hotel, very clean, great food and brilliant staff
    • Business trip
    • Solo traveller
    • One Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking

    Location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Lovely comfortable central hotel.
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Drink prices a title high

    Really comfortable spacious bedroom, would definitely stay again had a great nights sleep and nice breakfast the next morning.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very hard pillows.

    Great choice for breakfast. Staff excellent. Facilities excellent.

    Stayed in March 2024

Showing 1 – 25

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