The Avenue, Stanton Fitzwarren, Swindon, Swindon, SN6 7SD, United Kingdom
#4 of 19 hotels in Swindon
Guests' ChoiceBased on 2726 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.7
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Ackland
AustraliaThe rooms and interior decor are tired and dated.
Lovely building and convenient location with a country feel.
Stayed in May 2024
Reviewed: 27 May 2024
Claire
United KingdomIt was just missing a cosy lounge
Wayne one of the staff members was very accommodating and went the extra mile to provide customer service. He was also very funny! Setting was stunning and couldn’t be beaten.
Stayed in May 2024
Reviewed: 25 May 2024
Jemma
United KingdomNothing, had a lovely short stay
Spacious room, views, breakfast
Stayed in April 2024
Reviewed: 19 May 2024
Pauline
New ZealandOur room where we slept was so tiny. We barely had room for our bags. In fact I had to put mine partly in the bathroom door to lay it down so I could access it. Bathroom was a good size though.
I liked the breakfast and it was fairly quiet which is always nice.
Stayed in May 2024
Reviewed: 14 May 2024
Paul
United KingdomProfessional and very helpful staff.
Stayed in May 2024
Reviewed: 14 May 2024
Marcin
United KingdomFood
Hotel location
Stayed in May 2024
Reviewed: 13 May 2024
Julie
United KingdomNothing
Beautiful luxurious room with balcony and a lovely roll top bath
Stayed in May 2024
Reviewed: 13 May 2024
Terence
AustraliaWe enjoyed our one night stay. Meet our needs - able to have dinner on site, parking available on site. Be aware of location if you are booking.
Stayed in April 2024
Reviewed: 12 May 2024
Shane
United KingdomRooms could do with update in terms of having better sound insulation especially door which let alot of light through in hallway. Bit noisy from other room from just general use( showers, talking) I always sleep well but woke slightly on occasions Bathroom very clean and worked well.
Amazing location and walking around the grounds of house was very pleasant. All facilities looked amazing and food from short stay
Stayed in May 2024
Reviewed: 10 May 2024
Ian
United KingdomNo gym or pool
The grounds and the garden
Stayed in May 2024
Reviewed: 9 May 2024
Jennifer
New ZealandNo comment to make here.
Breakfast was very well presented with wide range of options. Idea for us as we had a long travel day ahead.
Stayed in May 2024
Reviewed: 8 May 2024
Sarah
United KingdomIt was short staffed in the restaurant. Breakfast was very busy, tables were not cleared quick enough . No bowls, lack of selection for price paid.
Set in beautiful grounds with view of the lake. We had the four poster bedroom with bath in the bay window. We also had a balcony overlooking the grounds.
Stayed in May 2024
Reviewed: 6 May 2024
Emma
United KingdomNothing to dislike at all in terms of the property, it was fantastic. All the staff apart from one were really friendly and helpful. The receptionist upon arrival was grumpy and made us feel we were being a nuisance when checking in!
Gorgeous hotel, beautiful location and surroundings. Facilities were great. Beds were super comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Maureen
United KingdomFood disappointing, very varied menu but the food didn’t hit the spot. Room we had was very small and although clean, the bath was very old and needs replacing. Mould on ceiling over shower. Some areas outside need maintenance, loose slabs etc, could be dangerous.
Good, location, lovely surroundings, clean rooms, very friendly staff.
Stayed in May 2024
Reviewed: 6 May 2024
Roberta
ItalyOur room was too close to the bar so at night I could hear people talking and laughing
The location is idyllic. Rooms are very comfortable and big. Surroundings are amazing.
Stayed in May 2024
Reviewed: 4 May 2024
Jonathan
United KingdomDrawers in bedroom seemed to be falling apart
Comfy bed, friendly helpful staff, nice grounds
Stayed in May 2024
Reviewed: 29 April 2024
Alison
United KingdomFailure to top up the breakfast supplies Failure to check whether our evening meal was satisfactory General lack of senior staff Receptionist cold and unwelcoming Grounds and gardens sadly neglected
Food well prepared and hot Friendly waitresses
Stayed in April 2024
Reviewed: 25 April 2024
Maria
United KingdomThe room was very small and parts of the hotel are a little rough around the edges, they need to get the paint brushes out!
The hotel is set in beautiful peaceful grounds, plenty of parking and we had a walk around the gardens too. We have nothing but praise for the staff, make sure you keep them! The restaurant has a very nice atmosphere though the food is basic pub fare there was enough for veggies and reasonably priced.
Stayed in April 2024
Reviewed: 22 April 2024
Howard
United KingdomRoom small and far too hot. Unable to turn heating down. Service in restaurant slow as understaffed. Staff on duty were brilliant but not enough of them.
Setting is brilliant. Staff friendly. Parking good.
Stayed in April 2024
Reviewed: 19 April 2024
James
United KingdomOld tv , no streaming Chanel’s ( prime etc .. standard in most hotels I stay in .
Clean , tidy , big room
Stayed in April 2024
Reviewed: 14 April 2024
Doug
United StatesThe property is a little past its prime. A facelift and upgrade would not be amiss.
Comfortable bed, lots of hot water for the bath and shower, good location for visiting attractions, great wait staff (especially Tyler who was helpful all three days). The scones served with the cream tea were warm and freshly made.
Stayed in April 2024
Reviewed: 11 April 2024
Parmjit
United KingdomThe rooms are dated and a bit small but for a few nights stay it is fine.
This hotel has character, if you have time, the grounds are beautiful and well worth a walk. The price wasn’t as extortionate at the Premier Inn.
Stayed in March 2024
Reviewed: 6 April 2024
John
United KingdomBreakfast good - dinner o.k. - room very comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Katy
United KingdomI can't think of anything I didn't like.
The room was massive, with a really comfy bed and fridge which was great. Lovely bathroom, very clean. The hotel itself if really nice, gorgeous grounds to explore. We had a really nice dinner in the restaurant where the staff were friendly and attentive.
Stayed in April 2024
Elvas, Portugal
Madrid, Spain
Masterton, New Zealand
Port Angeles, USA
Vela Luka, Croatia
Safranbolu, Turkey
Asciano, Italy
Gasny, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content