153 Hammersmith Road, Hammersmith and Fulham, London, W14 0QL, United Kingdom
#239 of 1,021 hotels in London
Guests' ChoiceBased on 1283 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.7
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 26, 2024
Themis
United KingdomWe were attending the Burn’s night whisky dinner at Melody’s, so we decided to stay at the hotel for the night. The hotel is a lovely little gem where you wouldn’t expect one. Nicely refurbished rooms and very hospitable staff. Not much cupboard space - OK for us as we were there for the night, but it will be a problem if staying for longer. Breakfast was included in our rate but unfortunately it was a rather poor affair - it reminded me of the breakfast one gets at the US motels. The a la carte menu looked interesting but they wanted to charge us an additional £10 per head if we ordered from it. It’s better to book a room without breakfast and then order from the a la carte menu.
Stayed in January 2024
Reviewed: January 23, 2024
Caroline
United KingdomIt would have been great to have control over the room temperature rather than having to ask reception to help set the room to a different temperature.
Very well priced for hotel location, decor and environment. Quintessentially English. I would definitely recommend the hotel. It is in a historic building.
Stayed in January 2024
Reviewed: January 21, 2024
Trevor
SpainVery comfortable country manor-style hotel in a convenient location (for airport and Central London); friendly and helpful staff; and a firm commitment to whisky (although I didn't try the bar). Added emotional bonus if you happen to have a connection to St. Paul's School, which used to occupy the site until the 1960s; it's also where General Montgomery had his HQ and planned the D-Day landings.
Stayed in January 2024
Reviewed: January 21, 2024
Kiran
United KingdomUnfortunately loud banging of neighbouring doors
It was a lovely room, comfortable sleep handy amenities around.
Stayed in December 2023
Reviewed: January 21, 2024
Sarah
United KingdomAbsolutely nothing.
Absolutely beautiful building that made our trip feel special, the Whiskey Bar is great. My favourite hotel I’ve stayed in, in London by far. We didn’t have the breakfast as we prefer hot, cooked breakfasts. Staff were attentive and friendly. Heating was excellent, nice and cosy and our room was the biggest I’ve ever stayed in, in London. Wish we could stay more than one night. Definitely will be returning!
Stayed in January 2024
Reviewed: January 20, 2024
Patrick
United KingdomWiFi
Good location, comfortable, different, lovely building.
Stayed in January 2024
Reviewed: January 18, 2024
Erich
SingaporeThe staff were efficient and friendly, the rooms were clean and well appointed. We liked the building and the ambience.
Stayed in October 2023
Reviewed: January 18, 2024
Ross
United KingdomDidn’t have the facility for a late night drink.
Great location within 10 minutes of the Apollo
Stayed in January 2024
Reviewed: January 17, 2024
Yolanda
United KingdomOnly thing is noise from upstairs. I can hear someone walking and jumping above my head till the midnight. But luckily I usually sleep after midnight.
The location is what I need. The room is clean and bed is comfortable.
Stayed in January 2024
Reviewed: January 13, 2024
Cindy
United KingdomEverything.
Stayed in January 2024
Reviewed: January 11, 2024
Edwards
United KingdomThe room size
The building
Stayed in January 2024
Reviewed: January 11, 2024
Martin
United KingdomBreakfast was not to taste. Options were avalible but at an extra cost. A cooked breakfast would have been nice to be included in the room price as it wasn't cheap for one night.
Very comfy. Love the look of the hotel and room. Very local to our favourite pub.
Stayed in January 2024
Reviewed: January 3, 2024
Emily
United KingdomShower was cold but room was excellent value so wasn’t the end of the world.
Gem in the middle of Hammersmith. Great location for work. Feels like it’s in the middle of the country, a real treat.
Stayed in January 2024
Reviewed: January 3, 2024
Maitri
CanadaThe staff could be more warm and engaging but they did there job well.
We would have liked more options for the continental. Also, the staff were nice and competent but they could be a bit more warmer to make a better connection with the guests.
Stayed in December 2023
Reviewed: December 27, 2023
Nikolaos
GreeceMorning breakfast buffet could be more rich
Very nice historical building . The hotel staff were excellent. They were all kind and willing to help you.
Stayed in December 2023
Reviewed: December 19, 2023
Steve
United KingdomShower didn't work properly. Water was freezing cold and no water pressure Disappointing breakfast.
Whiskey Bar. Lovely room. Great building.
Stayed in December 2023
Reviewed: December 14, 2023
Dave
United KingdomThere's not much to complain about, really. Mine was only a brief 1 night stay, this time.
What a wonderful hotel. Staff were all amazing, the restaurant was superb & everything else reached or exceeded my expectations.
Stayed in December 2023
Reviewed: December 14, 2023
Rosina
United KingdomIt was small, historic and homely excellent staff very attentive
Stayed in December 2023
Reviewed: December 13, 2023
Ekaterina
United KingdomNothing
A lot of character, great building where the hotel is located. Room is spacious, clean, with comfortable bed. Staff is helpful, and location was good too.
Stayed in September 2023
Reviewed: December 12, 2023
Amanda
United KingdomI had to give a £100 authorisation on my credit card when I checked in Evan though I knew I wasn’t going to use the bar or restaurant. Not a major issue but I would have rather k own upfront
The building was historical
Stayed in December 2023
Reviewed: December 11, 2023
Sharon
United KingdomLiked it all … clean … comfortable …staff pleasant…good location to our venue …close to the station … lots of character
Stayed in December 2023
Reviewed: December 4, 2023
Jean
United KingdomHeating system had to be altered by front desk.
friendly staff, nice atmosphere, very comfortable bed and room.
Stayed in December 2023
Reviewed: December 3, 2023
Simon
United KingdomNothing! Hard to choose which whisky though!
Gorgeous facility, perfect for a romantic stay
Stayed in December 2023
Reviewed: December 3, 2023
Peter
United KingdomEnjoyed everything. A little gem of a place.
Stayed in November 2023
Reviewed: December 3, 2023
Tina
United States of AmericaOur room was too small, absolutely no space for our second carryon luggage.
Location
Stayed in November 2023
Mason, USA
Leicester, UK
Guerneville, USA
Ha Long, Vietnam
Begur, Spain
Horní Planá, Czech Republic
Saas-Fee, Switzerland
Fažana, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content