nothing.

lovely room and en suite bathroom, both spotlessly clean. Friendly and efficient staff. gorgeous building - an old school.

Stayed in February 2024

Receptionist attitude could have been better

Great location for Olympia, large room and excellent bathroom.

Stayed in January 2024

Location of room perfect breakfast good with a good variety

Stayed in January 2024

Nothing

Excellent Service choice and staff.

Stayed in January 2024

We were attending the Burn’s night whisky dinner at Melody’s, so we decided to stay at the hotel for the night. The hotel is a lovely little gem where you wouldn’t expect one. Nicely refurbished rooms and very hospitable staff. Not much cupboard space - OK for us as we were there for the night, but it will be a problem if staying for longer. Breakfast was included in our rate but unfortunately it was a rather poor affair - it reminded me of the breakfast one gets at the US motels. The a la carte menu looked interesting but they wanted to charge us an additional £10 per head if we ordered from it. It’s better to book a room without breakfast and then order from the a la carte menu.

Stayed in January 2024

It would have been great to have control over the room temperature rather than having to ask reception to help set the room to a different temperature.

Very well priced for hotel location, decor and environment. Quintessentially English. I would definitely recommend the hotel. It is in a historic building.

Stayed in January 2024

Very comfortable country manor-style hotel in a convenient location (for airport and Central London); friendly and helpful staff; and a firm commitment to whisky (although I didn't try the bar). Added emotional bonus if you happen to have a connection to St. Paul's School, which used to occupy the site until the 1960s; it's also where General Montgomery had his HQ and planned the D-Day landings.

Stayed in January 2024

Unfortunately loud banging of neighbouring doors

It was a lovely room, comfortable sleep handy amenities around.

Stayed in December 2023

Absolutely nothing.

Absolutely beautiful building that made our trip feel special, the Whiskey Bar is great. My favourite hotel I’ve stayed in, in London by far. We didn’t have the breakfast as we prefer hot, cooked breakfasts. Staff were attentive and friendly. Heating was excellent, nice and cosy and our room was the biggest I’ve ever stayed in, in London. Wish we could stay more than one night. Definitely will be returning!

Stayed in January 2024

WiFi

Good location, comfortable, different, lovely building.

Stayed in January 2024

The staff were efficient and friendly, the rooms were clean and well appointed. We liked the building and the ambience.

Stayed in October 2023

Didn’t have the facility for a late night drink.

Great location within 10 minutes of the Apollo

Stayed in January 2024

Only thing is noise from upstairs. I can hear someone walking and jumping above my head till the midnight. But luckily I usually sleep after midnight.

The location is what I need. The room is clean and bed is comfortable.

Stayed in January 2024

Everything.

Stayed in January 2024

The room size

The building

Stayed in January 2024

Breakfast was not to taste. Options were avalible but at an extra cost. A cooked breakfast would have been nice to be included in the room price as it wasn't cheap for one night.

Very comfy. Love the look of the hotel and room. Very local to our favourite pub.

Stayed in January 2024

Shower was cold but room was excellent value so wasn’t the end of the world.

Gem in the middle of Hammersmith. Great location for work. Feels like it’s in the middle of the country, a real treat.

Stayed in January 2024

The staff could be more warm and engaging but they did there job well.

We would have liked more options for the continental. Also, the staff were nice and competent but they could be a bit more warmer to make a better connection with the guests.

Stayed in December 2023

Morning breakfast buffet could be more rich

Very nice historical building . The hotel staff were excellent. They were all kind and willing to help you.

Stayed in December 2023

Shower didn't work properly. Water was freezing cold and no water pressure Disappointing breakfast.

Whiskey Bar. Lovely room. Great building.

Stayed in December 2023

There's not much to complain about, really. Mine was only a brief 1 night stay, this time.

What a wonderful hotel. Staff were all amazing, the restaurant was superb & everything else reached or exceeded my expectations.

Stayed in December 2023

It was small, historic and homely excellent staff very attentive

Stayed in December 2023

Nothing

A lot of character, great building where the hotel is located. Room is spacious, clean, with comfortable bed. Staff is helpful, and location was good too.

Stayed in September 2023

I had to give a £100 authorisation on my credit card when I checked in Evan though I knew I wasn’t going to use the bar or restaurant. Not a major issue but I would have rather k own upfront

The building was historical

Stayed in December 2023

Liked it all … clean … comfortable …staff pleasant…good location to our venue …close to the station … lots of character

Stayed in December 2023