Trebetherick, Polzeath, PL27 6SD, United Kingdom
#2 of 12 hotels in Polzeath
Guests' ChoiceBased on 315 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
9.4
Value for money
8.2
Free WiFi
6.7
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End of dialog contentReviewed: 1 October 2023
John
United KingdomI couldn't stay longer... I can't think of anything we didn't like.
Relaxed atmosphere, friendly staff, nothing was too much trouble. Would highly recommend.
Stayed in September 2023
Reviewed: 29 September 2023
Lindsay
United KingdomPoor selection of vegan food for evening meal. Was offered a mushroom risotto which came luke warm and cous dish with soggy roasted veg. Vegan breakfast was good but was £25.00 unless booked ahead then £20.00.
Location, comfort, friendly staff and use of pool, jacuzzi and steam and sauna rooms. Nice cow shed products. Safe parking on site.
Stayed in September 2023
Reviewed: 29 September 2023
Emma
United KingdomIt was all lovely
Lovely room, comfy bed, great leisure facilities
Stayed in September 2023
Reviewed: 25 September 2023
Stephen
United KingdomNothing
Staff so friendly and amazing food
Stayed in September 2023
Reviewed: 17 September 2023
Lindsey
United KingdomWay too hot in the small room and the window only opened a tiny amount and the fan in the room was very noisy
Location great
Stayed in September 2023
Reviewed: 17 September 2023
Brian
United KingdomThe window did not open fully.
Yes very good
Stayed in September 2023
Reviewed: 13 September 2023
Fenella
United KingdomAir conditioning !!!! Although not your fault that it was so hot we couldn’t get our “cosy”room to a decent temperature with our fan. A cool down in the indoor pool didnt work as it was as warm as a bath and the jacuzzi was boiling !
Dinner was excellent and the staff were very polite and attentive. We enjoyed our breakfast and was really pleased to have proper tomato’s and delicious scrambled eggs. Check out was easy although there was some confusion about how much we owed but it was all sorted very amicably
Stayed in September 2023
Reviewed: 12 September 2023
Chris
United KingdomOutside pool and pool area. Staff excellent. Fabulous welcome from Amelia.
Stayed in September 2023
Reviewed: 12 September 2023
Amanda
United KingdomI guess the only slightly negative comment I would make is that the menu in the main restaurant was a bit difficult, although it did change daily. The cosy rooms are as they say, cosy! I had a double room to myself so was ok but other couples in my party did struggle. If you need more space maybe consider the extra cost & upgrade to the next level (kingsize).
Perfect location, lovely hotel & all staff very welcoming & accomodating (housekeeping, restaurant (am/pm) reception & poolside...oh & Jez the shuttle driver! Great breakfast.
Stayed in September 2023
Reviewed: 10 September 2023
Susan
United KingdomBeautiful location close to some amazing costal walks. Hotel facilities were great, both indoor and outdoor pools were excellent. We had a very relaxing stay with very friendly hotel staff.
Stayed in September 2023
Reviewed: 8 September 2023
Michael
United KingdomRestaurant
Location, outdoor pool
Stayed in September 2023
Reviewed: 6 September 2023
Luisa
United KingdomWe loved everything!
We stayed here for our honeymoon. This hotel is exceptional in every way. The location is beautiful and staff could not be more helpful. They really made our stay special. The food is delicious too.
Stayed in August 2023
Reviewed: 6 September 2023
Debbie
United KingdomCould have done with some more hanging space, coat hooks and a long mirror!
Very clean Lovely facilities Comfortable
Stayed in September 2023
Reviewed: 5 September 2023
Peter
United KingdomNo sea view from the bar, though this isn't a bad thing really
Great attention from the staff Very helpful, and they bent over backwards to help us when we had an issue with our car We enjoyed the food too
Stayed in September 2023
Reviewed: 2 September 2023
Stella
United KingdomNothing
Nice free pool and sauna facilities as part of booking. Restaurant food was fabulous
Stayed in September 2023
Reviewed: 31 August 2023
Terence
United KingdomThe weather!
Enjoyed the hotels transport to local places
Stayed in August 2023
Reviewed: 28 August 2023
Steven
United KingdomNothing to find a fault with
The hotel was fantastic everything you need from a good hotel food excellent and staff very friendly would definitely return again
Stayed in August 2023
Reviewed: 21 August 2023
Cope
United KingdomJust the price,bed wasn't great ,
Stunning location,excellent facilities, the warmest pool & hot tub I've ever been in, great food
Stayed in August 2023
Reviewed: 21 August 2023
Emma
United KingdomNot much to dislike!
Great Breakfast at extra cost Supper menus also delicious Loved the location / took advantage of the minibus to Polzeath Used the indoor pool but outdoor and tennis available Bed super comfy Nice staff
Stayed in August 2023
Reviewed: 17 August 2023
Yvonne
United KingdomPrice for breakfast was very high for what you could get
Good choice of food and comfortable rooms - massive towels!
Stayed in August 2023
Reviewed: 17 August 2023
Margot
AustraliaThe outdoor seating by the pool was old and dirty and needed to be replaced with new. It really let the outdoor poolside experience down.
Stayed in August 2023
Reviewed: 14 August 2023
Gareth
United KingdomFree transport too and from local destinations
Stayed in August 2023
Reviewed: 14 August 2023
Rachel
United KingdomThe sun beds and outside tables by the pool need replacing… all a bit worn out!
Very pleasant reception staff, nice bar, restaurant and terrace. Double room was a good size.
Stayed in August 2023
Reviewed: 13 August 2023
Ross
United KingdomThe breakfast at £20 per person per morning was very overpriced. The swimming pool outdoors had so many flies and bugs in so we didn’t go in more than once.
The hotel room was spacious and very modern! The sky that came with the tv was fantastic. The complimentary drinks and biscuits etc in the room - all the small touches that made it lovely. The location was also incredible. Staff so friendly and helpful. Restaurant food also delicious.
Stayed in August 2023
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