Bedroom and some areas like the downstairs toilets were very tired looking and there were dirty marks on ladies downstairs toilet walls and doors. Also floors tiles in bathroom were loose and window frames need repainting. Long Black hair on towel in bathroom when we arrived. Apart from that, however, the rooms were very clean. Only one packet of 2 biscuits in the room (most other hotels give you a packet each). Toiletries were a bit sweet and florally smelling for my liking (but that is a personal preference). Starters had very little taste to them. in the sauces and meal overpriced for the quantities. No atmosphere in the room we were dining in (hoping for a romantic meal for my birthday, but no ambience in the dining area). Meals did feel a bit pressured as staff at times were too attentive and plates whipped away as soon as you put your cutlery down and once before I had even finished. I just feel a few little things could have been down to make it worth the money paid.

Good breakfast with a lot of choice. Lovely gardens and Lake. Provision of water in bedrooms. Good parking. Friendly staff and very attentive. Very large comfortable bed and room was spacious. Very fluffy towels and dressing gowns were provided. Lots of hot water for bath. Iron and fan available for use. Delicious main course and pudding in evening meal.

Stayed in May 2024

St. Michael’s Manor is a lovely hotel in beautiful grounds, with friendly, accommodating staff. It is within walking distance to the town centre and cathedral which is an added bonus. If we need to stay in St Alban's again St Michael's Manor will be our first choice.

Stayed in May 2024

Hotel is set in beautiful grounds. The food in the restaurant was delicious and good value for money. Staff were welcoming and efficient.

Stayed in April 2024

Everyone was polite and helpful and very convenient for St Albans town centre we will certainly be back.

Stayed in May 2024

Really lovely stay last a Friday... All the staff exceptionally friendly and helpful.. I was upgraded to a fabulous room on the ground floor as I was not able to use the stairs to the allocated room on the second floor. We went to The Rat Pack dinner event which was well organised, lovely food and great singer too.

Stayed in April 2024

Prices of drinks we’re extremely high

They upgraded my sister and brother in law to the bridal suite as it was their golden wedding anniversary, they were absolutely thrilled

Stayed in April 2024

A little bit out of town

Beautifully furnished fantastic staff

Stayed in April 2024

Lovely staff, comfortable room, adequate parking and pretty grounds, great location

Stayed in April 2024

Nothing at all!

Location, staff were excellent, room beautifully presented. Warm and comfortable. Excellent Breakfast in lovely garden restaurant. Would definitely stay here again.

Stayed in April 2024

A lovely hotel with top notch food and very comfortable room. Staff were friendly and helpful, providing me with a spare phone charger.

Stayed in April 2024

Room looked tired, marked wallpaper, ceiling falling down and musty smell

Nice size room, comfy bed and lovely bathroom

Stayed in April 2024

Very happy with our stay.

Spacious car park, beautiful setting. Staff were very helpful, room and bed very comfortable and clean.

Stayed in April 2024

Nothing.

Staff were fantastic. My wife was heavily pregnant and the lovely receptionist offered an upgraded room so she didn’t have to climb the stairs, what a lovely gesture thank you!

Stayed in March 2024

Nothing

Location and staff

Stayed in April 2024

Location, beds where great as was the service from the staff

Stayed in April 2024

Nothing

Really friendly efficient staff and the location was lovely

Stayed in April 2024

Excellent service: from Reception to Restaurant. Very comfortable hotel and great views.

Stayed in April 2024

Beautiful building with some fantastic surroundings

Stayed in April 2024

Nothing

The room and the location were both lovely.

Stayed in April 2024

Water pressure too strong for basin design. No children’s options on lounge’s AlFresco menu. Bar looked great but was too cold to sit in.

Elegant old manor in gorgeous grounds with lake. Comfortable bedroom with big modern “secret” bathroom.

Stayed in April 2024

Minor issue with extractor fan, but staff quick to respond

Lovely quiet hotel, with parking close to city centre. Very helpful staff

Stayed in April 2024

Room was in the ceiling so may have been a challenge for a tall person. Curtains/blinds could have been better (there weren’t all blackout)

Well appointed room, lovely location, good breakfast!

Stayed in March 2024

The location was walkable to everything we wanted to see. The grounds are beautiful and the breakfast was fabulous!

Stayed in March 2024

The whole place feels a little tired in terms of the decor.

Fantastic location and big car park at the back. Room was very large which was good for the three of us. Good breakfast.

Stayed in April 2024