I've stayed at many Hotel du Vins over the years, always loved them, but this was by far my best experience. Every member of staff was fantastic - special mention to Lucy on reception - and nothing was too much trouble, the food was phenomenal, drinks perfect and we were just gutted to leave! Well done team - you should be very proud of what you do ❤️

Stayed in December 2023

Mulled wine in bar wasn’t very warm. Room was too hot to sleep.

Cosy bar, lovely Christmas decorations and friendly staff.

Stayed in December 2023

We can think of nothing

Service was excellent. The room given on Christmas Day exceeded our expectations. The suite - originally given to our grandson on his own - was great for the all the family meeting up for games etc. Earlier glitches were fixed by Hotel Du Vin

Stayed in December 2023

Nothing

Breakfast was very good, catering for all tastes

Stayed in December 2023

Location, ambience, helpful staff excellent service

Stayed in December 2023

Our room was on the third floor and felt like we were in the attic space. I’m not exactly a giant but I struggled to navigate round the bed without hitting my head on the sloping ceiling. The room was very dark aswell, I feel like rooms of that standard maybe shouldn’t command the same price tag.

We’ve been before, it’s modern where it needs to be but classically styled where suited. Very well situated for access to the town or the beach.

Stayed in December 2023

N/A

The view over West sands was beautiful, the location couldn't have been better and the breakfast was superb.

Stayed in December 2023

Everything

Stayed in December 2023

Rooms were quite dark - my wife could not easily do make-up etc. No dressing gowns We were offered the option of not having the room cleaned (we stayed two nights) - but we would not take that up again as it meant that on the second night we had no water, no clean cups and no tea ! Doing this to save the environement by not washing towels etc seems a good idea, but the basics need to be attended to.

Very friendly staff Great location Nice breakfast

Stayed in December 2023

I thought the hotel was very stylishly designed. As an upholstery I loved the fabrics that were used. Maybe change the headboard fabrics? All the does look Good and is practical

Stayed in December 2023

Nothing

It was close to the golf courses which was a bonus. The staff were very good . All in all, an excellent couple of days

Stayed in December 2023

The room was excellent, very large and comfortable. And with sea view, which was a bonus1

Stayed in December 2023

Excellent room with stunning beach views

Stayed in December 2023

It would have been nice to have dressing gowns in room & the tiles on our shower floor were broken & rough on feet.

Lovely location on sea front. Nice room and cosy bar. Staff were really pleasant, friendly and happy to assist. Liked the eco initiative on stays of 2+ nights where you can exchange cleaning of your room for a drinks voucher.

Stayed in November 2023

Cracked tiles in the shower

Lovely location Lovely staff

Stayed in December 2023

Limited dinner menu quite confusing as in middle of drinks menu plus price of drinks very expensive

Central location, very clean and staff helpful and friendly

Stayed in December 2023

Nothing

The Hotel was located perfectly for access to the Golf Courses, the beach and the shops.

Stayed in December 2023

We had our well behaved dog with us but were unable to have breakfast with other residents enjoying the sea view. Instead we were shown to the bar where it was too dark to read the menu and because we were the only ones there, had no soul or atmosphere. The solution was to put our dog in the car and come back to join other residents. Since you advertise yourselves as pet friendly, it would be hugely appreciated if you were able to use a corner of the dining room for residents with pets? When we checked in, our dog was made most welcome and the receptionist pointed out the dining room right next to her saying that’s where you get breakfast!!

Wonderful location and views. Very engaging and helpful staff on reception and at breakfast.

Stayed in November 2023

There were no negative comments.

We were in a junior suite with superb views of the sea, west beach and golf course, our package included b&b and dinner, the breakfast menu was excellent with many options available for buffet or hot breakfast. The dinner was two choices from the Al a carte menu, there were numerous starters , main courses and deserts with supplements applied to a number of choices. The hotel location is on the sea front and within 3 minutes of the shopping areas, St Andrews is a superb location for golf lovers or a great place for a relaxing visit to a historic town in Scotland

Stayed in November 2023

A bit dark, a bit worn (stuffed baseboard and walls and tiles), very low lighting in the rooms and bathrooms.

Location? Friendly staff, comfortable beds

Stayed in November 2023

Central, very clean, friendly staff, beautiful room!

Stayed in November 2023

The door to our room had zero sound proofing meaning could hear every movement outside our room from very early in the morning when we really wanted a long lie-in.

The decor, cleanliness and comfortable bed felt like sleeping inside a fluffy cloud!

Stayed in November 2023

Breakfast price was a bit expensive the

Friendly staff comfrey bed clean hotel great location

Stayed in November 2023

Parking was a bit of a problem.

Lovely room with a splendid view.

Stayed in November 2023

Amazing location with the most friendliest staff ever. Makes one really appreciate the hotel when the staff are so welcoming.

Stayed in November 2023