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  5. Reviews of Sorrento Hotel & Restaurant

Reviews of Sorrento Hotel & Restaurant 3 stars

196 Cherry Hinton Rd, Cambridge, CB1 7AN, United Kingdom

#18 of 37 hotels in Cambridge

Guests' Choice

Review score

Based on 1664 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 5 February 2024

    8.0
    Great location, very friendly staff , immaculately clean, great food .
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Initially when I arrived I was offered a un refurbed room on the ground floor straight in front of reception, personally can not see the point of that room as all the others have been updated. I asked to be moved and it was dealt with straight away, no problem. I would have given a 10/10 across the board if not this issue.

    My room was newly refurbed to a high standard and immaculately clean, the breakfast was fantastic and the food in restaurant was top class Italian.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    7.0
    Would stay again
    • Business trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular.

    Comfortable rooms. Friendly staff and good breakfast.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Nice place. Nice people.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I had to request my room heating to be turned back on several times. Mouldy carpet smell in public areas (1st floor landing and reception)

    Car parking. Staff were attentive and very polite. Reception is manned 24 hours a day. Dinner was fine.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    Warm welcome
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only issue was low water pressure in the shower

    It was the perfect location to where we needed to be in Cambridge. Bonus was on site parking. Lovely welcome when we arrived. Everyone so friendly and helpful and the food in the restaurant was fantastic.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely clean and comfortable room.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    A comfortable safe haven whilst visiting poorly parent in hospital. So convenient for coming and going. Good parking add
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    In a room above the kitchen area so lots of noise during service and prep times

    Friendly, helpful, beautiful food in the restaurant. Comfortable bed, small fridge, a little home from home

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    OK for an overnight stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Wasn't impressed with the Italian Restaurant.

    Room was small but comfortable. Good breakfast.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Ideal for a one-night stay in Cambridge
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Water pressure in the shower was a little on the low side.

    Lovely room, friendly attentive staff. Excellent choice at breakfast. In a good location on the edge of the city - about a 30 minute walk into the centre or there is a bus service.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and good restaurant

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Friendly staff, nice restaurant attached and clean spacious room.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very cold outside and the room was unheated when I arrived. To be fair, it was a last minute booking, but even still, the room took a while to heat once I switched the radiator on.

    friendly staff and clean room

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is very good.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was incredibly comfortable and the staff really helpful when we needed to change room.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    A pleasant stay where the staff went out of their way to be helpful.
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The let down really was my shower which had very little power. There was also a smell from the drain in the shower. This was not enough to make it a problem though.

    Very clean comfortable and quiet with really friendly and helpful staff. Good breakfast.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good service, great food, fair price.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was delicious

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Lovely hotel, lovely staff and very comfortable.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    The bedside lamp didn't work but I forgot to mention it as I left.

    Breakfast was fabulous, lots of choice to suit everyones taste. the room was a reasonable size for single occupancy and everwhere was very clean. Bed was not as comfortable as some but it was only one night so was fine.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no hot water coming from the shower. They investigated it promptly but had no solution until the day after when I reminded them, and they let me use the shower in the adjacent room.

    The service was friendly and helpful.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Helpful staff, excellent food in the restaurant and was made to feel at home. They went out of their way to help me and
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    A charming and slightly old fashioned hotel conveniently located for the station, town centre and hospital run by a very pleasant and helpful Italian family.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Would happily stay again.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about. Good quality 3star hotel.

    Brilliant location. A friendly and accommodating hotel. The room was spacious and comfortable warm bed. Good value for money. Wonderful breakfast with a very welcoming host.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Great staff, great location, parking, food v good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Special request for flowers in room on arrival for my wife Clare was done with discretion, v good

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel breakfast only starts at 7.30am, which is a little late for starting the working day at the hospital. But the selection was excellent

    Comfortable room, friendly staff

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    TV in room not working

    Friendly staff, comfortable clean bed and good location for city centre

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Great hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly chilly, but everyone has the heating on lower these days.

    Lovely hotel. Close to where I needed to be. Comfy and welcoming themed hotel. Good size rooms. Amazing restaurant. Great breakfast. Off road parking.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Ok for getting into town, bus stop outside hotel. Restaurant was of good quality.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room was large but there was far too much furniture in it. The bathroom was ok apart from the telephone box size shower. We discovered a water leek in the bedroom and reported it to reception who offered us another room but we we’re leaving in the morning.

    On arrival was greeted by a very nice man on reception who took our case to room. We discovered a water leak in the bedroom ceiling and reported it to reception who offered us another room but we we’re leaving in the morning. The buffet Breakfast was outstanding all fresh, full English or continental.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    A great stay at a lovely hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    A great hotel which we really enjoyed. Had a meal in the Italian downstairs which was excellent and highly recommended. Breakfast was buffet style which was also excellent. A friendly team of staff which are a credit to your operation.

    Stayed in November 2023

Showing 76 – 100

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