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  5. Reviews of Small room in Horfield 3

Reviews of Small room in Horfield 3

473 Gloucester Road, Bristol, BS7 8UA, United Kingdom

#82 of 91 B&Bs and Inns in Bristol

Guests' Choice

Review score

Based on 51 hotel reviews

5.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    7.5

  • Facilities

    6.7

  • Staff

    5.9

  • Value for money

    6.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 March 2024

    7.0
    It was comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff to welcome

    Adequately clean and easy access

    Stayed in March 2024

  • Reviewed: 10 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was not clean,, there was girls hair and something on bed some tissue paper was on bed,, we cleaned before going to bed. It looked like Someone already used it but staff didn’t changed bedding.

    I liked the location and area.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    Good place
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No wardrobe in the bedroom and central heating was not on even though there was electrical heating

    The kitchen area was clean

    Stayed in February 2024

  • Reviewed: 4 December 2023

    5.0
    It served a purpose.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no key in the key safe: I had to knock on the door. No towel in room.

    Location was perfect. Bed was comfortable.

    Stayed in December 2023

  • Reviewed: 19 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No TV in room also I am deaf difficulties to communicate

    Nice shared kitchen of appliances

    Stayed in May 2023

  • Reviewed: 18 June 2023

    7.0
    Good but could be better.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No communication from the owner/staff whatsoever. It was so confusing getting in and around the place, and knowing which room to lodge on the first day. Providing TV in the rooms would really add value to the place.

    The facilities are modern and neat, and the location is accessible.

    Stayed in June 2023

  • Reviewed: 11 May 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was hair all over the duvet, the duvet itself was unironed and there was a used towel left on the radiator in the bedroom. I doubt the room was properly cleaned after the last guest. As for parking, it was almost impossible

    Location was easy to find although parking was extremely difficult to find.

    Stayed in May 2023

  • Reviewed: 16 April 2023

    6.0
    Like a house share
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was literally a room in a house so you had people coming and going at all hours with no sound proofing. No towels provided and parking was off on a side street.

    It was decorated modernly

    Stayed in April 2023

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Communication from host was very good before we arrived. Told us how to contact them and how to get into the property and everything was as we thought it would be. Had no issues.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Nice property.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Would have liked an ongoing booking but only re-bookings.

    Cleaner was excellent - plenty of re-supply of products, assisted me with luggage. There's a kitchen and garden. 2 floors with shower/loo on each. Comfortable room.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    1.0
    Non refund
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that you don't want to refund my money

    I couldn't get in and you guys have refuse to refund my money

    Stayed in March 2024

  • Reviewed: 13 April 2024

    1.0
    Please beware!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The proprietor of this property exhibits a marked degree of unreliability. Firstly, the owner has provided contact information that proves consistently inaccessible or appears to be falsified. Secondly, when attempting to retrieve a forgotten item from the property, efforts to contact the owner via telephone are unsuccessful, as the provided number is either fictitious or permanently unreachable. Subsequently, communication via booking.com results in a response indicating that the item can be retrieved.However, upon visiting the property and initiating multiple attempts to contact the owner through calls and messages, no response is received. Additionally, the lack of adequate security measures, such as continuously open front doors, underscores the deficiency in the property's safety protocols.In light of these circumstances, it is advised to exercise caution when selecting accommodations. This particular property fails to meet expectations and falls short of the anticipated standards. Overall, the property owner or manager is highly unreliable or dependsble

    It was relatively inexpensive small room

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    The property mate my needs but not to my expectations.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can do with improvement to the front garden and provide some where to hang clothes

    The location was close to my work place

    Stayed in April 2024

  • Reviewed: 1 April 2024

    4.0
    The room was very reasonably priced.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Locks were stiff and difficult to use. Stains on ceiling and on the bedroom wall. Never had any communication with the host. Although I was expected as the front door was open on the latch. I was conscious of someone in the next room coughing throughout the night and thought there must be a sick person in there. If I had known I would have taken the room further away halfway up the stairs.

    The room was very reasonably priced so I did not expect luxury. I saw no one apart from two other guests in passing. The lock on my bedroom door stuck and was difficult to use. There were water stains on the ceiling and wall. The bed was clean and comfortable. The kitchen was clean. The shared bathroom was smelly as it was the only bathroom shared between several guests. There was no hot water on the first morning. On the second morning there was good hot water and the shower was fine, Location was very good for me as near to my son and family.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    there was stains on bed sheet and comfort and there was ladies hair on bed as well. washroom also was filled with hair

    Stayed in January 2024

  • Reviewed: 4 March 2024

    1.0
    Terrible to the point we didnt stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I booked room 3 and they changes me to room 4. When we got there it was dirty the towels where wet there was mould on the walls dirt on the side a toenail on the bed and the radiator was broken the shared bathroom was also disgusting. We emailed them hoping they could do something about it. We ended up buying a new hotel and never got a response from this place. Do not recommend at all!

    Nothing

    Stayed in March 2024

  • Reviewed: 12 February 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff at all, couldn't get in for the first hour, no hot water. Shocking.

    Stayed in February 2024

  • Reviewed: 20 December 2023

    1.0
    we couldn't stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    tHe fact that having paid our evening was ruined as we couldn't get in.

    I Was unable to even get into the property due To the fact that the owners did not give us the code to the key box and we could not contact them on their telephone.We were outside for half an hour Using a four letter code we got in OCtober when we had booked but obviously it was not the code. I have sent two emails to the owners who do not accept responsibility.WE expect a full refund and would never use them again and do not think they should be on your books. hIlary Allen.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    2.0
    Crap
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All of it

    No breakfast

    Stayed in November 2023

  • Reviewed: 3 November 2023

    1.0
    Don't stay here
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Faulty things and dirty

    The bed springs were sticking in back , 3 days broken sleep ,backache downstairs light and bathroom light not working even afteri complained I want my money back

    Stayed in November 2023

  • Reviewed: 20 October 2023

    1.0
    Room is fraudulent to description, facilities and photos. Only benefit is the road
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    There was no management. No one to greet. Main door was unlocked (unsafe as people could come and go), there was evidence of smoking illegal drugs, class c and b, no health and safety guidelines, no smoke alarms (smoke alarm on 1st floor covered) , no fireproof doors, no heating, no warning for the general heater in bathroom (it was taped to the wall). No windows in bathrooms and no access to the washing machine unless you went through room 2. I have photos to prove it. Have strong intentions to report to authorities as people can die

    The room was clean. That’s about it

    Stayed in October 2023

  • Reviewed: 8 October 2023

    2.0
    Very poor
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no hosts and that means if they don't send you the codes to check in, you will locked out all night and may have to find alternative accommodation.

    That another guest staying at the guesthouse was kind enough to let me in.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Good Value for Money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I text the number on the registration and got no response with information.

    Overall a great property. Comfortable stay and affordable

    Stayed in October 2023

  • Reviewed: 12 August 2023

    1.0
    I asked to move my booking to a further date due to being in hospital and they said yes. I then checked with them that i
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I asked to move my booking to a further date due to being in hospital and they said yes. I then checked with them that it was still okay and they said no. £100 wasted!!

    I asked to move my booking to a further date due to being in hospital and they said yes. I then checked with them that it was still okay and they said no. £100 wasted!!

    Stayed in July 2023

Showing 1 – 25

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