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  5. Reviews of Simply Rooms & Suites

Reviews of Simply Rooms & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21 Avonmore Road, Kensington, Hammersmith and Fulham, London, W14 8RP, United Kingdom

#756 of 1,017 hotels in London

Guests' Choice

Review Score

Based on 709 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.5

  • Facilities

    7.2

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 18, 2024

    7.0
    Great location for visiting the Olympia venue!
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit too hot!

    Good location for the Olympia venue!

    Stayed in April 2024

  • Reviewed: May 14, 2024

    8.0
    Great for work or London getaway to use as your base
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Floor was squeaky in one area

    Great location and handy to South Ken tube. Neat and tidy room Quiet

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good locations
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed

    Location, easy access to two tube stations

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Good location for what I wanted and slept well
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room but served the purpose

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Perfect location for a beach visit, really lovely hotel and staff, very happy with my choice!
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Maybe decor could be a little more contemporary. Could smell smoke outside the fire escape.

    Fantastic Location. Big twin room and comfortable beds. The Breakfast was awesome!

    Stayed in April 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was small but was fine for the price and I only needed one night, it was very close to where I needed to be.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Great location ideal for a short stay
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had room 15 at the very top it was a little musty and the shower could’ve done with a thorough clean round the door. The rest was immaculate though

    Location was brilliant for our event at London Olympia.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms too small

    Location

    Stayed in May 2024

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The window frame was slightly mouldy.

    It's a decent room for a couple of days but nothing fancy.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The amount of stairs to get To the room and the room was very small, but had everything in it. Pillows old and a bit thin

    Its location.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    The only 'issue' was that the hotel's wifi was very weak (weak signal in the room at least) and disconnected frequently. Signal was also weak for our own mobile networks, which made using the internet difficult. Also, there was no power socket near the bed. Otherwise, we are very happy with our stay.

    The reception staff were very helpful. Upon arrival they helped us book an additional night in the same room, as we were there for some medical appointments. The bed was comfortable, the bathroom was clean. As we stayed for two days, we really appreciated that there was a microwave, small fridge, some plates, glasses and cutlery. There was also a kettle and complimentary tea bags, coffee and biscuits. The room has a big window, which makes it bright. Some stains in the walls but nothing that bothered us. The room we stayed seems slightly smaller than the one in the picture, but it was still very spacious. The area was quiet and felt very safe as well, as we went for a walk late at night.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Pleasant oversall.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No power point on the wall where the beds are. The only power point that is near the bed is outside the bathroom. It made stripping over a moderate risk when my husband had his CPAP plugged in for the night with an extension cord crossing in front of the bathroom and wardrobe.

    Location is great. Openable window was important to me.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Dirty and not wanting to spend so much time in there.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The price doesnt match with what you get. The room was dirty, under the bed and under the radiator was full of dust and food crumbs. The room wasnt cleaned properly every day, only the bed was made and thats it. they didnt change towels regularly and neither cleaned the dust. You could see the dust. There were holes in the wall that weren’t fixed. The staff wasnt nice at all.

    the location and the pressure of the shower.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Great location and well equipped room
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower not very powerful. Safe was very small

    There was a kettle, coffee, tea, biscuits and an into and ironing board as well as a microwave.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Very happy.
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    If I had to put a negative I would say there can be a lot if stairs. But in this type of property its what uou would expect so not really a negative.

    The room was so clean. It looked just like the photos it was slightly worn on the headboards but was minor. The lady in reception was really helpful and could not have been more welcoming. There is no lift so there is stairs. The room was so clean it was sparkling. I stay in a lot of accommodation in London and usually a room in this price range never looks like the pictures so this was fabulous. It even had a fridge. Unfortunately we did not discover this till the morning as it was inside the wardrobe area, but that along with iron and ironing board and hairdryer are major pluses in my book. The beds we had twins was so thick and comfortable. The bedding was to a high standard felt very high quality. Don't be afraid to book this hotel as it was fabulous for the price we paid. Also the reception and stairs etc were clean and well kept.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    The staff actually did us a favor and waited for us to check in even though we arrived much later than they had open check in. We were very thankful for that!

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn’t the cleanest. I think someone used it just before us as it smelt of food and had greasy stains on the table but nothing horrible. Bathroom was clean.

    We were quite wary to book looking at reviews but it wasn’t bad at all, especially for the price we paid, I believe there was a deal at £53. The bed was comfortable, shower is okay. Great location.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Overall it was good for the price.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dishes were dirty. The room is smaller than in the pictures. There was no hair dryer, hand soap, shower gel.

    Very good location, safe area.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Room fine for one night , but the curtains in room 7 really need sorting. Someone could cut their hand with the safety p
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    You couldn’t close the curtains in the bedroom , only way to close them was attaching a safety pin to them , which wasn’t safe and did cause myself to nip my finger a few times . Massive holes in the walls where the curtain poles used to be. Did cause light to shine through all night and struggled to sleep at first due to this. The room in number 7 does need a little TLC and pain touches . The tele signal was the best and only could use the main channels , bbc 1 ect

    Plenty of tea and coffee left in the room to use , also biscuits . Two new bottles of water left out for use . Little fridge to use also , so wine could be chilled that we brought along to drink. Bathroom was okay , clean and shower easy to use . Stayed at the property due to attending an event at Olympia . Hotel is only round the corner so location was fab.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    6.0
    Good but could have been better
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilet seat was loose so moved if you tried to sit on it. We booked a double room and had two single beds pushed together to make the double bed. We’ve stayed before and had complimentary bottles of water but didn’t get any this time around.

    Close proximity to the Olympia

    Stayed in March 2024

  • Reviewed: February 24, 2024

    7.0
    Good
    • Business trip
    • Group
    • Executive Double Room
    • Stayed 5 nights

    The receptionist didn't provide the water after first day.

    Location was great!

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    It was okay and I wouldn't mind staying there again simply because the Staff were all welcoming
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 7 nights

    The room bedsheets were not changed at all through out my stay, only the trash was taken out daily. I had to ask them to clean the room and they responded that the floors are not swept all the time. The facilities also need to be upgraded; for instance, the head board was peeling off and the material was all over the bed at all times. I had to constantly dust the mattress to keep it neat.

    The Staff at the front desk was very polite, pleasant and helpful. He made sure I was comfortable from the first day. The rooms were small but considering I was travelling alone and only used it to sleep at night, it served its purpose.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    6.0
    For a short trip it is a reasonable option.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor condition of the window, cracks and stains on the walls. When we arrived, there was no toilet paper and one towel was dirty. They did change it afterwards of course and they put toilet paper.

    The location was close to West Kensington station. The cleaning lady gave us cookies.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping

    Room

    Stayed in February 2024

Showing 1 - 25

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