115 Warwick Way, VICTORIA, Westminster Borough, London, SW1V4HT, United Kingdom
#952 of 1,017 hotels in London
Guests' ChoiceBased on 1235 hotel reviews
5.6Cleanliness
5.9
Comfort
6.0
Location
8.6
Facilities
5.7
Staff
7.1
Value for money
6.4
Free WiFi
6.5
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End of dialog contentReviewed: 28 May 2024
Gina
United KingdomThe room was not the same as the photos advertised. It was a birthday surprise for my daughter that was not presented like the photo . The beds were made but the room was. Not clean.
I loved the location and the staff on the reception. This is also not a bed and breakfast and does not have a dining area.
Stayed in May 2024
Reviewed: 25 May 2024
Sheila
United KingdomVery narrow stairway to go down to the room
Room size was great with 4 beds
Stayed in May 2024
Reviewed: 25 May 2024
John
United KingdomTiny room - I could just walk sideways around the bed to the far side. The mattress slid around when we sat up in bed.
Good location for us, visiting Chelsea and the Flower Show. The staff were friendly and helpful. Our room had a little terrace which got evening sun, but view was back alleys.
Stayed in May 2024
Reviewed: 24 May 2024
Jeremy
United KingdomThe bed was uncomfortable and lopsided, and a large gap between the bed and the window meant you could end up on the floor in the middle of the night in full view of passers by
Being right in the centre of attractions is always a bonus.coffee and a kettle were also included, shower was actually in the same room unlike the last time i stayed.
Stayed in May 2024
Reviewed: 22 May 2024
Joanne
United KingdomSome things need updating such as the toilet roll holder in the bathroom which was dirty and old but it wasn`t a problem.There was also no toiletries in the bathroom, only hand wash at the sink which was located in the bedroom.
After reading the previous comments about this hotel I was a little apprehensive, but I needn`t have worried. Yes, my room was small. but it was very clean. It had everything that I needed for my one night stay - a bed a shower a toilet and wifi. I stayed in room 24 which was located around the corner and I had to walk up 4 flights of stairs, as there isn`t a lift, I`m glad that I left my heavy bags at Victoria Coach station overnight. The location is excellent. It`s a 5 minute walk from Victoria Coach station and a 20 minute walk from Westminster Abbey, London Eye and Big Ben etc. As breakfast is not available at the hotel, there are lots of places to eat at around the area. Would I stay here again? Yes I would, but don`t expect it to be The Ritz Hotel, you get what you pay for
Stayed in May 2024
Reviewed: 19 May 2024
Kevin
GermanyFar better than I expected after reading the reviews. True the rooms were a little dusty but the bathroom wasn't as bad as described in other reviews. For a short stay it is absolutly worth the price.
Stayed in April 2024
Reviewed: 17 May 2024
Eduardo
United StatesLocation
Stayed in May 2024
Reviewed: 2 May 2024
Nina
SloveniaThe rooms seriuosly need some good cleaning all around. The curtains were dirty everywhere inside out and in the rooms we had the first day arriving to the hotel, the floors were sticky also. The family room we had for the rest of the stay was still compact, but a bit more comfortable for 4 persons, however it could also use a good cleaning, specially courtains, windows and bathroom.
The hotel staff is very kind, helpful and available almost at all times. Neighbourhood is safe and clean, few blocks from restaurants and shops in Pimlico. Hotel is near all the biggest attractions and you can walk to Buckinghams palace, St.James Park, Big Ben, also Natural history museum, .... Bus, train and underground station are also near, less than 10 min walk. Rooms are small, as advertised via Booking, and in an old house that adds to the vibe of staying in London.
Stayed in May 2024
Reviewed: 24 April 2024
Jessica
United KingdomBe aware of steep quite narrow stairs. I had 2 pillows but if I'd not been a solo traveller this would of brought rating down. Also the sink was in the sleeping area.
The location was brilliant a very short walk from the hustle of Victoria but much quieter. It was easy to find and the booking in was simple. The room was adequate with a comfortable bed and good shower.
Stayed in April 2024
Reviewed: 23 April 2024
Maggie
United KingdomHow dirty the hotel room was.
How close to everything the hotel was.
Stayed in April 2024
Reviewed: 19 April 2024
Emmalee
United KingdomI had a buisness meeting at 12 and also meeting up with friends in the city. When I went to drop luggage off at 11 am as free luggage hold service I was told I had to be back to check in before 11pm. The poster in lobby says reception open until midnight! I then had a call to my mobile at about 7pm asking me when I will be checking in and was then told I had to check in before 10:30pm as there will be no one on reception and if I’m later then I will be charged £10 in cash! It was the principle of being given a curfew and different information that’s has urked me. I came back at 10:15 and the reception was closed. I had to call a number the guy was rude and just not friendly or accommodating at all Customer service 0! The room was what was needed for the price. However the noise from outside sounded like I was sleeping in a tent on side of the road. Very old sash windows no noise cancellation at all.
The room was perfect it is what it is for the price! The shower was fantastic
Stayed in April 2024
Reviewed: 15 April 2024
Richard
United KingdomI was taken through the bowels of the building to a different room to the one I had booked that looked like it wasn’t ready for use. Then I was kept awake all night by a security box beeping constantly outside my room. There are no staff available during the night
Excellent location and reasonably priced in general
Stayed in March 2024
Reviewed: 14 April 2024
Imogen
United KingdomWasn’t very clean, minimal air flow and very hot.
Good location.
Stayed in April 2024
Reviewed: 9 April 2024
Fred
United KingdomI booked a family suite for myself to ensure I had own bathroom and a double bed. The one double bed was zipped poorly and I kept falling in the middle. Very uncomfortable and booked the en-suite for own bathroom however my room was adjacent to a shared a bathroom that seemed to be in use every 10 minutes through the night. So not a great sleep.
The staff were friendly, warm welcome on arrival.
Stayed in March 2024
Reviewed: 6 April 2024
Black
United KingdomA pretty affordable option for a city break.
Stayed in April 2024
Reviewed: 25 March 2024
Stephen
United KingdomNo facilities to put any clothes away , shower very tiny, safe in room didn’t work, had a balcony room the light to the balcony didn’t work and the table was leaning up against something as 2 legs missing
Location was great
Stayed in March 2024
Reviewed: 23 March 2024
Georgie
United KingdomThere is a lot to say about what was not liked. We booked a city room with a balcony & a view; the view was into the backs of people's houses and a tower block, and the balcony was in a poor state with 2 poor condition chairs. The room itself was tiny; the bed took up the entire room with no space to move around, having to climb onto the bed to get to the other side. The bathroom was equally tiny, with barely room to turn, the floor had broken tiles that caught our feet and the sink was just an open hole. The room and bathroom were unclean, with marked linen, and the cups next the kettle were coated in dust. The towels provided were tiny and only use able as hand towels. You could hear everything in the building, if a door closed on another floor, you felt it on the bed, every movement was loud. The hotel itself is not accessible, stairs throughout that are carpeted. The reception was behind a feature akin to a mini cab office, and the property smelled, leaving our belongings and clothes smelling. What was advertised vs what we got were very different, and would recommend against staying here as a couple. Would say its OK if you're in a bind and do not have much stuff. I didn't feel safe at this location and would advise against solo women staying here.
There was CCTV in the communal areas. The room has a safe in it. There is a basic kettle. The room did have a balcony. The staff were amenable. There was plenty of toilrt roll.
Stayed in March 2024
Reviewed: 17 March 2024
Claudia
United StatesThere was 62 stairs to get to our room on the 4th floor. No elevator. We were not allowed to do an early check in not even 30 mins before. The bathroom was so little I kept burning myself with the towel warmer. There were 3 beds in our room and the room was super outdated that there were holes in the walls and the wallpaper was peeling.
The location was great and we were able to leave our bags before check in time at 2pm
Stayed in March 2024
Reviewed: 2 March 2024
Elyana
United KingdomThe room had mould on the ceiling and it was smelly I had to sleep with the window open The radiator didn’t work but I had an electric one in place which I didn’t dare to leave it over night. The bathroom wasn’t very clean My neighbours had the bathroom separate and they banged the doors till midnight and from 4 am in the morning
Location
Stayed in March 2024
Reviewed: 2 March 2024
Alfonso
SpainThe room's hairdryer wasn't working, neither was the heating, and the mattress conditions were awful; all the springs were poking into your back. With the price you charge for one night, you could buy a mattress at Ikea.
The location
Stayed in February 2024
Reviewed: 23 February 2024
Tammany
United KingdomIt could do with a bit of tlc
The location was great, rooms were clean and beds comfortable. Also it was nice and quiet.
Stayed in February 2024
Reviewed: 15 February 2024
Denise
United KingdomTop floor no lift, but knew that when I booked There was a couple of report that needed to be done
Comfortable clean
Stayed in January 2024
Reviewed: 15 February 2024
Heavy
United KingdomNo lift access, curtains didn't open
Location for where we needed to go was superb, room was far better than expected based on the price paid, adequate amenities in the room.
Stayed in February 2024
Reviewed: 4 February 2024
Sophia
United StatesThe size of the rooms.
The location.
Stayed in January 2024
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