Room too small

Good location and nice staff. Very clean room

Stayed in April 2024

The heating unit was adjustable by reception only. While clean, the room was somewhat worn in places.

The room had a great view and the staff were friendly and attentive. The hotel's located in an elegant neighbourhood, within easy reach of the Tube.

Stayed in April 2024

Clean rooms friendly staff, when staying away for work it is perfect

Stayed in February 2024

Rooms seemed a bit tired views from windows weren't great.

Location is ok and the hotel was good value for money.

Stayed in February 2024

I have stayed in some more recently decorated places nearby, and while the room design was really good I was disappointed not to be able to watch online content through the TV. Which is a mild inconvenience.

Staff always had a smile. They were really friendly and helpful. I had breakfast at the hotel although there are really nice places to go nearby the breakfast had a small but good choice as vegetarian ot was slightly limited although when I asked for soya milk they brought some through immediately. Staff make the place and this was nice.

Stayed in April 2024

The rooms are very small space wise. But I’m happy to lose the space for value in other ways: The staff are very nice & the location is very good when I’m travelling on my own. I feel safe 🙏 I’m very grateful to the management & staff for always taking care of me.

I love this place. I travel solo - sometimes for work, sometimes for pleasure but eitherway this is the hotel I continue to return to. It’s exactly what it says on the tin. Brilliant location. Brilliant staff. A room for me is perfect as I spend most of my time out & about and travelling London. I sleep so well & I love how easy this hotel is to access. I don’t think I’ll ever stay anywhere else as I love nothing hill & I love its location. I feel like a local at this stage & the staff are so kind to me. On my return trip today, Jessie - so nice - upgraded me to a bigger room. The rooms are ‘intimate’ in size….space is not something there is a lot of but for me it is so perfect. As I write this I’m looking out the front window of the hotel, blue skies, beautiful trees & London on my doorstep. I will always return to The Premier for its location, staff, value & it very much fits my needs in every way! ✨✨✨✨✨

Stayed in April 2024

Very clean and staff couldn’t do enough. Didn’t try breakfast but will next time. Lovely sheets and pillows etc, v clean .

Stayed in April 2024

Furniture in rooms a little dated and dark

Staff were lovely at all times, very helpful

Stayed in April 2024

None

Very nice people

Stayed in April 2024

Staff amazing. I will be back

Stayed in April 2024

Window was open and couldn’t close it

Very friendly helpful staff and rooms were clean

Stayed in April 2024

Room was rather too compact though we'll equipped Mattress not great.

Great breakfast

Stayed in April 2024

The room was a little on the small side but that wasn't a big negative by any means.

Our room was very comfortable, warm and quiet. We stayed on the 4th floor with a view overlooking the park in the square outside. The underfloor heating in the bathroom was a nice touch!

Stayed in March 2024

The first room was in the basement with no view, very cold and noisy. We complained and got the new room. Breakfast was quite simple. Some things in the room, like light switches, were broken.

The staff was very friendly. The room was comfortable and clean. Location is great near many bus stops and tube stations; peaceful area.

Stayed in April 2024

The pillows were quite hard and lumpy the first night but the next morning I told them at the front desk and they apologized and gave me new pillows.

Great location, quiet, friendly staff, excellent service.

Stayed in April 2024

The location was perfect, with easy access to the station The beautiful park nearby was a lovely bonus, and my kids had a fantastic time exploring and playing there. Staff are very professional and welcoming approaches, especially thanks to Mr.Milagris for his hospitality

Stayed in April 2024

The location was great and it was very clean

Stayed in April 2024

The bed was quite short in length. For reference I am 5ft 3 and I could reach the end of the bed. My boyfriend is 5ft 11 and he had to sleep diagonally so his legs wouldn’t hang off the edge of the bed.

Great location. Staff were extremely friendly and helpful. They gave us early check in at no extra cost when we arrived! We initially had some trouble with the air conditioning but the sorted it straight away and it made for a great stay! Thank you!

Stayed in April 2024

The hotel was quite noisy. Our room was near the lifts and it was a constant hum of machinery and other hotel guests. Not the most relaxing, but we were out of the rooms as much as possible. The bathroom was a little small, but managable.

The location was excellent, very handy for our stay. The staff were friendly and breakfast was great as well.

Stayed in April 2024

The room was a little small

The staff is amazing, and very clean room

Stayed in April 2024

Difficult to find when walk there for the first time

Convienant location, close to train stations

Stayed in March 2024

Bed was very small & shower cubicle even smaller.

Good location, breakfast value for money.

Stayed in March 2024

Breakfast was not a great experience. The breakfast room is a bit cramped. There was no service at table. All food and drink was self service. Some of the warm food left on the hot plate did not look very appetising (in particular the bacon).

The location is convenient - not far from Bayswater and Queensway underground stations. The room was comfortable, the staff polite. I liked the fact that the hotel provided copies of 'The Times' that guests could take away.

Stayed in March 2024

Very nicely decorated and looked after, extremely polite and friendly welcome, perfect location. Free upgrade was really appreciated after a very long day at work. And a bath! Too few of those in hotel rooms these days. Lovely view from window. Hope to return.

Stayed in April 2024

The staff are very friendly and made sure to give me the same room as last time, which they managed to give me an upgrade for the same price. I have stayed a few times and it has always been a very good experience

Stayed in April 2024