5-7 Princes Square, Kensington and Chelsea, London, W2 4NP, United Kingdom
#590 of 1,008 hotels in London
Guests' ChoiceBased on 4542 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
8.8
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 10 July 2024
Emily
Australiarooms are so tiny but expected this. Not really a negative
We are a family of 6 so had 3 rooms at the hotel, The location is perfect, we loved our stay here, staff were so kind and helpful at all times. We willdefinitely be back
Stayed in July 2024
Reviewed: 9 July 2024
Stuart
United KingdomOnly slight downside is that the breakfast room is quite small so can be cramped if full
Close to Notting Hill and two tube stations within a 15 minute walk. Lovely building and the staff were friendly, attentive and available at all times
Stayed in July 2024
Reviewed: 9 July 2024
Hill
United KingdomWe paid for a delux room but the room was so small, it was clean but too small for the price.
Stayed in July 2024
Reviewed: 9 July 2024
Atkin
United KingdomBigger breakfast room. Less noise with doors round our ground floor room.
The location was good. The breakfast was ok but the room was cramped with little room to get round the tables.
Stayed in July 2024
Reviewed: 8 July 2024
Maria
BrazilAlthough the stay was very pleasant, there was a situation with the fire alarm that the staff forgot to let us know that it was safe to return inside the building.
The hotel has a premium location - two subway stations at a maximum of a 10 minutes walk. The room is small, but comfortable enough for one person, also it contains everything you need for a nice stay - such as a safe, hairdryer, extra blankets and a water boiler for tea. The bathroom is also a bit small, but still very functional ! The shower was great and the amenities were very high quality. The breakfast had the typical English items + fruits, croissants and cold cuts. It was very good. I do recommend the hotel !
Stayed in June 2024
Reviewed: 8 July 2024
Jack
United KingdomRoom was slightly small
Excellent and helpful staff!
Stayed in July 2024
Reviewed: 8 July 2024
Sharon
United KingdomRoom on the ground floor was a bit noisy
Great location, lovely stat
Stayed in July 2024
Reviewed: 8 July 2024
Annemarie
United KingdomNothing all good
Great welcome, lovely helpful staff.
Stayed in July 2024
Reviewed: 7 July 2024
Jane
United KingdomNo issues
Staff very friendly and helpful. Rooms compact but had everything could require. Free upgrade which was lovely.
Stayed in July 2024
Reviewed: 4 July 2024
Pavendeep
United KingdomComplementary room upgrade
Stayed in July 2024
Reviewed: 3 July 2024
Russell
United KingdomSize of the shower
Location
Stayed in July 2024
Reviewed: 2 July 2024
Richard
Jerseyshower was a bit small!
Stayed in July 2024
Reviewed: 1 July 2024
Edith
CanadaThe room was extremely small
Close to the Underground
Stayed in June 2024
Reviewed: 30 June 2024
Irene
United KingdomThe location of the hotel was super, it is on a quiet street but is also easily accessible to great shops and restaurants. The rooms were very clean and the staff were very friendly and helpful. We were celebrating my birthday and there was a nice surprise of flowers in my room! I would definitely stay in this hotel again.
Stayed in June 2024
Reviewed: 29 June 2024
Lindsey
NetherlandsThe location was excellent. Close to underground and easy to get to some great tourist destinations
Stayed in June 2024
Reviewed: 27 June 2024
Claire
United KingdomVery clean.
Stayed in June 2024
Reviewed: 24 June 2024
Daniel
AustriaThe breakfast room is really really small and warm (hot), and the choice of food is very limited. For this hotel category I would have at least wished that salmon or special cheese/sausage options were also offered.
Notting Hill area is beautiful.
Stayed in June 2024
Reviewed: 24 June 2024
Cynthia
CanadaHow small the rooms are
Air conditioned, staff friendly
Stayed in June 2024
Reviewed: 23 June 2024
Amanda
United KingdomNo parking, quite small rooms.
Great location. Near to the tube station.
Stayed in June 2024
Reviewed: 21 June 2024
Keith
New ZealandWas quite expensive
Only had one breakfast - sorry only average
Stayed in June 2024
Reviewed: 21 June 2024
Thomas
United KingdomShower was a bit too small.
Everyone was as described. Very friendly staff. Free upgrade to a double bedroom.
Stayed in June 2024
Reviewed: 20 June 2024
William
BrazilI really didn’t like the shower, it had no pressure, took me longer to take a shower, and the water took to much time to get warm!
All clean, great neighborhood, silence!
Stayed in June 2024
Reviewed: 20 June 2024
Suzanne
United StatesBedroom was very small and like room for clothes
The location was excellent and the staff very warm and welcoming..
Stayed in June 2024
Reviewed: 20 June 2024
Carol
AustraliaSingle rooms are very small. A large person would have difficulty fitting in the shower!
The hotel was clean and in a great location close to the underground( Bayswater station) . Kensington palace was minutes away along with a variety of shops
Stayed in June 2024
Reviewed: 19 June 2024
Magdalena
United KingdomThe air coming out of the air conditioning unit smelled badly like damp and mold and the windows are in a desperate need of repair as you couldn’t open it enough to get a decent amount of air in.
The hotel was extremely clean which is very rare for London. The breakfast was brilliant and much better than in a lot of 4 star hotels, the hot food was actually kept hot and excellent choice. The staff was very friendly and my whole stay was absolutely amazing.
Stayed in June 2024
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