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Reviews of Seven Hotel

7-9 Clifton Terrace, Southend-on-Sea, SS1 1DT, United Kingdom

#6 of 12 hotels in Southend-on-Sea

Guests' Choice

Review Score

Based on 1793 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.7

  • Free Wifi

    8.4

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Showing 1 - 25

  • Reviewed: May 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Cozy Double Estuary
    • Stayed 1 night
    • Submitted from a mobile device

    very high prices for room, very few complimentary products for price paid.

    lovely sea view, easy access, close to the sea, very clean and friendly staff

    Stayed in May 2024

  • Reviewed: May 19, 2024

    7.0
    Over sold under delivered for a Luxury Boutique Horwl
    • Leisure trip
    • Couple
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    Poor facilities terrible coffee factories in the room Bathroom towels too small little body wash it was an uncomfortable bathroom shower head was clogged bedside lamps were very dusty

    Location was good bed was comfortable the room was clean

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Great location nice hotel
    • Leisure trip
    • Couple
    • Estuary- Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bug on the bed

    Was very good excellent service.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    A consistent level of excellence throughout.
    • Business trip
    • Solo traveler
    • Cozy Double
    • Stayed 1 night

    Everything was great.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Very good
    • Leisure trip
    • Solo traveler
    • Cozy Double
    • Stayed 1 night

    That my booking had not been passed to the hotel.

    The staff were excellent, very professional and friendly. On arrival they had no record of my booking but on presenting my booking reference everything was sorted out. The location was excellent for the event I was attending only a few minutes walk away. If you wanted to go to the beach or pier the cliff lift was just across the road.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very pleasant, would definitely return
    • Leisure trip
    • Travelers with friends
    • Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Room was small and wet room got very wet and the door kept banging when you opened it. Needed a door stop

    Very stylish and well located

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Lovely atmosphere - would revisit
    • Leisure trip
    • Couple
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very lovely considerate attentive staff . Lovely location and we enjoyed a fabulous Sunday lunch

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Had great time staff friendly and food was very good and great location
    • Couple
    • Calm Double
    • Stayed 2 nights
    • Submitted from a mobile device

    View from our room

    Friendly staff good food Great location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Bed was super comfy! And staff was so friendly
    • Leisure trip
    • Couple
    • Comfy King Estuary
    • Stayed 1 night
    • Submitted from a mobile device

    Staff amazing

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Convenient and comfortable
    • Leisure trip
    • Family with young children
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the poor lighting in the bathroom - was difficult to put on makeup. The window blinds let in a lot of light around the edges which although it was a lovely sunny morning was not welcome at 6am after a late night!

    I like the decor and that it's individual. The bed was comfortable - I liked that I could easily turn the air con off (who needs it in 15 degrees?! ) ang open a window.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Probably the nicest hotel I’ve stayed in in Southend
    • Leisure trip
    • Couple
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    The bar area and rooms were far too hot. Did not sleep well because of this.

    Modern decor. Nice bar area. Very helpful staff. Nice clean room.convenient location.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Cosy nest with a view
    • Leisure trip
    • Solo traveler
    • Cozy Double Estuary
    • Stayed 5 nights

    A little noisy for the standing (air and water pipes, doors banging - room 203)

    Situation, view, comfort of the bed, availability pf a little fridge, wifi connection, flexibilité of arrival time,...

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    A very good place for a short break
    • Leisure trip
    • Couple
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location. Clean and very well organised Good management

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Lovely stay
    • Leisure trip
    • Solo traveler
    • Cozy Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping were very loud in the morning and the walls are quite thin. Hence I kept being woken up by banging

    Lovely beds and interior

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Cozy Double
    • Stayed 2 nights
    • Submitted from a mobile device

    I had a room on the 4th floor with a seafront view and terrace. Beautiful.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfy Double Estuary
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms could have been a little cleaner, there was a lot of dust on the surfaces. The bathroom was a wet room but the water stopper didn't work and 3/4 the bathroom was wet.

    The restaurant in the hotel had an amazing breakfast, it was perfect for a meal before checking out! Car park in the back of the hotel was perfect for the weekend.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Comfortable and value for money.
    • Business trip
    • Solo traveler
    • Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Location, difficult to get to and not convenient for work.

    Very comfortable, great view from the room.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    bathroom door was awkward as the light switch was on the wrong side of the doir
    • Leisure trip
    • Solo traveler
    • Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Not been shown to my room and how things work

    Eggs benadict/room in general

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Calm Super King Estuary
    • Stayed 2 nights
    • Submitted from a mobile device

    A little more attention to detail in room. Cleaning in room door was dirty and sockets had finger prints on. Paint work was noticeable on ceiling. . Was expensive for drink and food. However food and breakfast was nice 🙂

    Staff were friendly nothing was too much trouble. Bed comfy ,view was great. Near the pier and otherl local shops

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    We have stayed here previously which is why we would visit again.
    • Leisure trip
    • Travelers with friends
    • Calm Double
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location for Cliffs Pavilion, clean, comfortable. Bar is small but welcoming as are the excellent staff and management.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Service charges?
    • Leisure trip
    • Couple
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    Pay & display parking expensive, hotel car park very small & already full. Blinds didn’t fit properly so light coming in. But the worst was slow service and then a 10% service charge on already overpriced drinks bought at the bar!!

    Good location and comfortable room.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    For the price expected slightly better service. But great location
    • Leisure trip
    • Couple
    • Calm King
    • Stayed 1 night
    • Submitted from a mobile device

    Prices. 30 for a shot of brandy is ridiculous. Wouldn’t let us use kitchen in evening to heat up food

    Very nice, nice building good location and parking

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Enjoyed a fabulous time!
    • Leisure trip
    • Solo traveler
    • Cozy Double Estuary
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. I had the room I had seen online with seaview that I was hoping for. I had seen this hotel on my first visit to Southend on sea and had decided I would stay there one day! Everything about my stay was excellent! I especially liked the chain on the door! ( not had that before) , gave extra security and felt safe. Thanks!

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Will be back.
    • Leisure trip
    • Solo traveler
    • Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    The bottle water provided was tap water. Would have been nice if bottled water was in the room.

    Loved the size of the rooms.

    Stayed in March 2024

Showing 1 - 25

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