20 Upper Ground, Southwark, London, SE1 9PD, United Kingdom
#104 of 1,005 hotels in London
Guests' ChoiceBased on 7823 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 28 April 2024
Daniel
United StatesN/A
Location
Stayed in April 2024
Reviewed: 28 April 2024
Vaughan
United KingdomCar park
Stayed in April 2024
Reviewed: 27 April 2024
Francoise
FranceThis is a famous property in London so it’s a pleasure staying at Such a beautiful place. Very comfortable. Stylish. Nice staff
Stayed in April 2024
Reviewed: 27 April 2024
Alison
SwitzerlandNothing
Location, staff, comfort, vibe
Stayed in April 2024
Reviewed: 26 April 2024
Matthew
United KingdomNothing
Very quiet and comfortable rooms. Large bed. Superb location
Stayed in April 2024
Reviewed: 26 April 2024
Joe
United KingdomAbsolutely nothing!!
We LOVED everything about the sea container!! We're currently looking at booking again and for longer.. we didn't want to leave
Stayed in April 2024
Reviewed: 26 April 2024
C
United KingdomNo dislikes tbh
Staff amazing / comfy beds / location / cinema /breakfast / bar .. it’s a winner !
Stayed in April 2024
Reviewed: 25 April 2024
Caroline
United KingdomThe mattress was very hard
The smell of the hotel and the atmosphere
Stayed in April 2024
Reviewed: 25 April 2024
Nina
United KingdomBreakfast was VERY expensive for a self serve buffet - hash browns were cold and no mention if a la carte menu was available/an optional extra
Location was perfect for exploring south of the river Staff friendly and welcoming Room was clean and had essentials for an overnight stay
Stayed in April 2024
Reviewed: 25 April 2024
Rose
United StatesGreat location, friendly staff and spacious rooms
Stayed in April 2024
Reviewed: 24 April 2024
Seung
CanadaClean, absolutely beautiful and perfectly located. Wonderful service as well! Really enjoyed the modern, stylish (slightly offbeat?) design as well.
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomThe annoying lifts which you had to be very quick to scan card and select level or else ended up going up and down ; the mini soaps with no soap plate and getting hotel on tv screen seemed impossible
Location was great ; beds super comfy
Stayed in April 2024
Reviewed: 22 April 2024
Katie
United KingdomDouble double room worked perfect for us as a family of 2 adults, 2 children. Bathrooms nice and minibar/coffee station good.
Stayed in March 2024
Reviewed: 21 April 2024
Benjamin
United StatesFeels like the prices have gone up a little too high.
Great room, facilities, location and breakfast. And great that it has parking.
Stayed in April 2024
Reviewed: 21 April 2024
Haylie
United StatesGorgeous modern high end hotel- design and decor was amazing. Breakfast was over the top - extremely delicious with so many options
Stayed in April 2024
Reviewed: 20 April 2024
Soopeng
Singaporethe house keeping had forgotten to put a shampoo on the first day and forgot to top up the body shampoo on the second day
the location of the hotel is good and the room is clean and comfy, very convenient to walk around
Stayed in April 2024
Reviewed: 20 April 2024
Cherie
United StatesPrice was a little steep, but this was a splurge and money well spent. We will always remember it!!!
It was a beautiful facility. Contemporary, central location, fantastic morning buffet (best breakfast ever). Beautiful view of the river. Bed was comfortable & dreamy.
Stayed in April 2024
Reviewed: 18 April 2024
Mamaraeb
United KingdomThere's nothing not to like!
Cannot fault this hotel at all. Excellent facilities, staff go above & beyond and always with a smile, studio room was amazing. The bed was the comfiest we'd ever slept in, and the room size was beyond expectations. Food was great, and the location is perfect. Will definitely be returning!
Stayed in April 2024
Reviewed: 18 April 2024
Helen
United KingdomBeing hassled to leave our room after we had arranged a late checkout
Ambience Relaxed, friendly staff
Stayed in April 2024
Reviewed: 17 April 2024
Michelle
United KingdomThe only small criticism we had was the sound of the jackhammer on Saturday morning
Just as amazing as the last time we stayed, very glad we made it to the 12th Knot this time for cocktails too! Highly recommended. Fabulous views from the bar and from our room. Very friendly staff too. Definitely our favourite hotel, and we're already planning our next stay ☺️
Stayed in April 2024
Reviewed: 16 April 2024
Jessica
United KingdomThat I only stayed for one night ☹️
Love how it smells (I even purchased the candle and room spray). The bed was super comfortable and my room had a very nice view.
Stayed in April 2024
Reviewed: 15 April 2024
O
Netherlandslovely place to be!
Stayed in April 2024
Reviewed: 15 April 2024
Maximilian
Hong KongRoom was not prepared for a family on arrival
Room size
Stayed in April 2024
Reviewed: 15 April 2024
Transparentdesigns
United KingdomN/A
Everything was exceptional. The friendliness of the staff, the design of the hotel, the size of the room - and of course the incredible views. The rooftop bar was unique and made our stay even more special.
Stayed in April 2024
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