36 Birnbeck Road, Weston-super-Mare, BS23 2BX, United Kingdom
#20 of 20 hotels in Weston-super-Mare
Guests' ChoiceBased on 621 hotel reviews
5.9Cleanliness
6.9
Comfort
6.9
Location
8.2
Facilities
5.9
Staff
7.3
Value for money
6.6
Free WiFi
5.6
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End of dialog contentReviewed: 6 May 2024
Charlie
United KingdomThe staff were helpful but nowhere to be seen when we first arrived. It looked like it hadn't seen a guest in decades. The communal shower was filthy like it'd never been cleaned - felt dirtier afterwards. And the carpet in the room was stained with many things (I dread to think what). Overall, I know you get what you pay for, but could've been cleaner.
Very nice view from balcony. Room was a decent size, and the staff were helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Alison
United KingdomBreakfast The lounges
The room was clean and recently decorated.
Stayed in April 2024
Reviewed: 30 April 2024
Will
United KingdomWas okay
Friendly people
Stayed in April 2024
Reviewed: 28 April 2024
Rachel
United KingdomThe never ending stairs to the family room with 2 young children for a start. Light shade smashed and not cleaned up before arrival so found the glass smashed on the unhoovered carpet and behind the bed. One bloke that worked there was pretty unhelpful, Eventually found the owner and it was cleaned up and he was apologetic. Chair leg was also broken as well as the blind in the bathroom that fell down as soon as you went near it. As for the bathroom, I found the toilet door with a glass window a bit strange-no privacy? And the shower that just trickled with water was pointless. No one around in the morning to speak to or give the keys to, so just left them on the desk in the entrance room.
Sea front view. Comfy beds. Hallways were clean.
Stayed in April 2024
Reviewed: 28 April 2024
Alister
United KingdomThe place is obviously struggling financially and despite the efforts of the lovely staff, is clearly on its last legs. Our room was incredibly dated (though clean) and had nowhere to hang anything, or even a chair/table. The shower looked fifty years old and produced little beyond a trickle of water…
Great location
Stayed in April 2024
Reviewed: 27 April 2024
Rick
United KingdomThe property was under new management and being refurbished, I think when all is done it will be a great b&b in a great location
We liked the location and the fair price.
Stayed in April 2024
Reviewed: 26 April 2024
Darren
United KingdomShower was shockingly bad, although the place is being refurbished our room wasn’t finished
Close to town with free parking
Stayed in April 2024
Reviewed: 25 April 2024
Zaheer
United KingdomNo milk for tea. Toilet started making flushing sounds around 4am, didn’t sleep well after that.
Location and Space
Stayed in April 2024
Reviewed: 20 April 2024
Simon
United KingdomCould not yet offer breakfast as new management only been there one month
Great location and price
Stayed in April 2024
Reviewed: 15 April 2024
Priscilla
United KingdomThe toilet didn’t have a lock and the bathroom was on a different floor, faucet with heating not working well
Stayed in April 2024
Reviewed: 15 April 2024
Ford
United KingdomThe shower did not work properly, no water pressure and intermittent heat to the point you could not use the shower. Only one plug socket
Room was clean and recently decorated
Stayed in April 2024
Reviewed: 15 April 2024
Joe
United KingdomRoom is a bit small for three people. No air conditioning.
Good location. easy access. tidy room.
Stayed in April 2024
Reviewed: 14 April 2024
Jomon
IndiaParking
Good
Stayed in April 2024
Reviewed: 11 April 2024
Katie
United KingdomDidn't like the shared bathroom it was small so my partner had to wrap up in a towel to walk back to out room which was embarrassing and the shower room had few hairs in and around the bath with a wet towel which looked like it had been used as a bath Matt, the hotel it's self was undated in furniture taste
Staff member was very welcoming and helpful, potential is there if they put in the money to modernise the property and could be worth paying more for if this was done
Stayed in April 2024
Reviewed: 11 April 2024
Nicola
United KingdomLight coming through the top of the door. Window seal not great. Could hear Wind coming through.
The hotel over all is very nice, still doing some maintenance works Nd this is apparent Comfy beds and room, few small preferences I would have changed.
Stayed in April 2024
Reviewed: 11 April 2024
Mark
United KingdomFurniture both in rooms and in common areas such as foyer in need of an upgrade. Toilet in sea view room was just a little too pokey.
Nice room, with a great sea view. Comfortable beds. Very nice and helpful manager. Great location.
Stayed in April 2024
Reviewed: 10 April 2024
Patricia
KenyaThe shower room was,difficult The pressure on the water was very low,and it took a long time to wash The furniture was very tacky and old.
The manager A d the view
Stayed in April 2024
Reviewed: 7 April 2024
Asif
United KingdomNothing.
Very clean and location was great
Stayed in April 2024
Reviewed: 13 November 2022
Beaven
United KingdomShower was cold, room was damp and cold, staff were poor not very friendly.
Good location,
Stayed in November 2022
Reviewed: 24 October 2022
Abi
United KingdomNo on suite.
I liked the sea view from my window.
Stayed in October 2022
Reviewed: 25 September 2022
Lauren
United KingdomSome of the decor could do with an update. Some of the small lights above the bed didn't work.
The beds were very comfortable and bathroom facilities were clean. The location was fantastic, just a short walk from the pier. Large balcony area which looks out to the sea.
Stayed in September 2022
Reviewed: 25 September 2022
Sarah
United KingdomThe room was on the 2d floor. I went up in the scary rickerty old lift- I pressed 2 for floor 2 as you do but this only takes you to floor 1. When I got off on floor 2 after pressing 3 there was a big ladder coming from a loft just outside the door. I had to walk sideways like a crab to get past it (with suitcase). There were towels in the room but these were the size of tea towels so not much use for drying yourself with. No parking however managed to get some free parking not far away. The hotel decor is very 1970s scary carpets and brown wood work. I did not see or hear even one other guest and only saw the same man on reception for check in and the morning.
Room and ensuite were clean. Bed was ok and there was a nice view of the sea- but only from the ensuite.
Stayed in September 2022
Reviewed: 19 September 2022
Donna
United KingdomReception staff were not adequate. Very poor English, didn't say hello or welcome us. Didn't give us any information about breakfast or check out times. When we came to check in he disnt speak except to hold the card machine out towards me for my payment. Never told us our room number, simply held the keys out. I'm assuming he was covering for the usual staff. Breakfast looked amature so we went elsewhere.
Lovely location and beautiful views from our Seaview balcony.
Stayed in September 2022
Reviewed: 16 September 2022
Simon
United Kingdomchange management , no breakfast , building work next door place was like a bulding site
Stayed in September 2022
Reviewed: 25 August 2022
Andrea
United KingdomAdvertised as free parking, which was true if you were lucky enough to get a space. What it failed to mention was that it was next to a building site and had to keep moving the car to let trucks access the site. Initially put in a room which didn't smell very nice. View was of the building site next door. No bath towels, 2 saucers for 3 of us and no cups and no tea, coffee or milk. Which considering we weren't allowed to book in until 4pm was not acceptable. We asked to move rooms and were lucky enough to get a view over the marina, which was amazing. No hairdryer, however new towels in this room. Unfortunately only 2 teacups and no saucers. Apparently the hotel is under new management and there are plans for a refurbishment next year, which it desperately needs. Real shame as the hotel has great potential and the fella on the front desk was very friendly and tried his best but appeared to be running everything on his own. We did try the £5.00 pp breakfast the first day but not to our taste. I would say wait for the refurbishment before staying here although it will probably be a lot more expensive next year.
Location and view was very good
Stayed in August 2022
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