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Reviews of Savoy B&B

36 Birnbeck Road, Weston-super-Mare, BS23 2BX, United Kingdom

#18 of 21 hotels in Weston-super-Mare

Guests' Choice

Review score

Based on 507 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    6.7

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    5.3

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Showing 76 – 100

  • Reviewed: 24 September 2021

    8.0
    Lovely place
    • Leisure trip
    • Group
    • Deluxe Triple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The owner was fab! Very friendly and helpful. Would definitely stay again

    Stayed in September 2021

  • Reviewed: 11 September 2021

    7.0
    Easy to find but budget style
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet not clean and bed too low and slightly uncomfortable

    Owner very friendly and helpful

    Stayed in September 2021

  • Reviewed: 2 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Good for a one night stay.would I visit Weston super mare again, definitely not,not a nice place.the best thing was the road out

    Good breakfast

    Stayed in September 2021

  • Reviewed: 23 August 2021

    8.0
    Host was very accommodating and allowed an early check in.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    no beans or choice of juices.

    Breakfast was ok well cooked and fresh.

    Stayed in August 2021

  • Reviewed: 21 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    This is 2021, 2 plug sockets in a family room (1 for the TV) just does not cut it.

    The location and host were great

    Stayed in August 2021

  • Reviewed: 14 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff and made to feel welcome. would stay again definitely

    Stayed in August 2021

  • Reviewed: 12 August 2021

    8.0
    Great value for money- great for a one-night stay
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Decor dated. Busy road.

    Great warm welcome and made to feel at home. Exceptionally clean. Great location. Lovely biscuits and selection of teas/coffee etc.

    Stayed in August 2021

  • Reviewed: 27 July 2021

    8.0
    very relaxed and welcoming
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 1 night

    over time maybe just replace the towels and update room a bit but thats just looking for things.

    The host graham makes the place he was so lovely, the room was clean, a little dated but i love that as im old fashioned. Lots of effort out the front with beautiful flowers. Felt so relaxed being there.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent location

    Room was very clean and plenty of room

    Stayed in July 2021

  • Reviewed: 23 July 2021

    7.0
    Quiet bed and breakfast, well located and welcoming host.
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 4 nights

    The room was a good size but a a few minor changes would have improved it- the bathroom had no hook to hang any clothes for example and there was only one socket to plug in chargers etc. The beds were soft and not very comfortable.

    Tony is a great host and really looked after us well. The location is wonderful, on the sea-front, and it's very quiet. Parking also no problem. We also enjoyed the lounge with a panoramic view over the sea front. Nice breakfast, though a bit more variety oil the fruit and cereals would have been good.

    Stayed in June 2021

  • Reviewed: 17 July 2021

    8.0
    All in all, a very pleasant stay.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights

    En-suite bathroom/toilet was very small. TV was on the wall to the side of the bed which gave me a stiff neck trying to watch it.

    Landlord was very nice and nothing was too much trouble. Sofa in lounge was extremely comfortable, although bedroom was a little on the small side.

    Stayed in July 2021

  • Reviewed: 21 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    No bedside tables to put our cup of tea on, and nowhere to put towels in the bathroom. Everything else was brilliant!

    We had a wonderful room, with a single and double bed, a sun room, bathroom and little kitchen area. Gentleman who checked us in was so nice and helpful, nothing was too much trouble for him all week. Thank you for a lovely time!

    Stayed in June 2024

  • Reviewed: 20 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very dated ' in every area as you walk through the door no interaction with staff although he did carry a suitcase upstairs only because the lift didn't work

    Location good clean

    Stayed in June 2024

  • Reviewed: 20 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Bed mattress very bad.

    Excellent location. Very spacious room, but cramped bathroom stall. The elevator wasn't working.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    1.0
    Never would o stay there again
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Everything was dirty

    It was vile dirty smelly door was broke stains on bed I got bitten on my body I want a refund

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Value for money for a beachfront hotel
    • Leisure trip
    • Couple
    • Quadruple Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Serving breakfast would be great

    View from our balcony was stunning, very smooth check in, room is spacious with all the amenities you may need, bottles of water, tea, coffee, milk, chocolates, toiletries and roku TV which was good for the kids.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Recommend
    • Leisure trip
    • Couple
    • Small Single Room
    • Stayed 1 night

    Hotel staff was gracious to check us in hours early which made our stay much more relaxing and refreshing. My room was spacious and very comfortable. It a bit old school, something I appreciate. Overall, a great hotel, value, and location.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    1.0
    I've been conned out of £205 and now I'm having to take it up with my bank.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Didn't feel safe from the moment we arrived with no one at the front desk for 20 minutes so anyone who wasn't booked in at the hotel could walk in. The reception area was dirty and no customer service from staff to show us to room. Had problems with room key, room door wouldn't lock! Shower fixtures were broken, rubbish in hallway and dirty bathroom! Staff made us feel uncomfortable with how they were looking at my teenage daughters. To the point we left we an excuse we had an emergency at home because we didn't want a confrontation, felt like a hostel!!! We paid for 2 nights and cancelled because we didn't feel safe, I would expect them to keep money for first night due to us leaving (even though we had security and hygiene reasons) but they kept both night money even though we had gave them 24 hour notice! We gave Booking.com photographic evidence of it been unclean, broken shower and security issues and they still sided with them!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    5.0
    Place is reasonably priced, close to the beach however a deep clean of the place and touch ups of the decor could really
    • Leisure trip
    • Couple
    • Quadruple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    As you enter, there is an unpleasant smell and it lingers in the rooms too. The mattresses need to be changed into sturdier ones too. The carpets throughout the B&B could use a deep clean.

    Close to the beach and good staff. TV was well equipped with streaming services, etc

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    No breakfast yet

    Clean, service and parking

    Stayed in June 2024

  • Reviewed: 13 June 2024

    4.0
    Comfy but Diappointing in many other areas. Savoy B but Not the Other B.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    First off, there was NO Breakfast (It's a B&B, So a B without the other B), not advertised or stated anywhere that there is/was no Breakfast, should be refunded the difference for the breakfast, paid for something they didn't offer. 5 Star food rating in the front window (But don't offer Food). No Remote for the TV. 1 Plug Socket for the entire room. You could either turn on the telly (Couldnt use), or plug in an extension lead to power the kettle and mobile phones. Health and Safety issue: Extension Lead cable ran across the floor across doorway to bathroom. Chunk of glass missing from window (Bottom Right corner) Cracked Window. Window does not stay open Shower constantly dripped all night. Pillows thinner than a pancake. Very loud drain pipes from room upstairs.

    Bed super springy. Amazing location.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Photos of property untrue to how it now looks. In middle of renovations. Extremely dated in communal areas, upstairs communal areas not used. No breakfast considering its BB. Creased bed linen ( but clean), only 2 towels to 3 people which were damp and smelt. Only one member of staff ever seen ( he did his best to help), there wasn't anyone on reception just had to wait till the man turned up. A lady constantly in foyer whatever time we past through, unsure of her purpose as looked homeless. Had to put kettle on floor to reach extension leads, in sisters room nowhere to plug tv in. No housekeeping. Lift did not work and we were on top floor. Our 2nd night was booked via hotel, but after first night we got back and there was someone else in my sisters room. Her stuff was taken to reception by new customers. Very strange. So my sister stayed in our room as my daughter went home after first night.

    Location

    Stayed in May 2024

  • Reviewed: 12 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room and staff are beautiful

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    brilliant
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    nothing was wrong

    friendly staff and easy check in. room was nice and tidy with a tv and Netflix.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    1.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Got woken up at 4 am to people partying and running up and down the corridors woke my children up very bad experience

    Stayed in June 2024

Showing 76 – 100

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