But I can’t say the same about the reception staff. We were ignored when we’ve just arrived by the receptionists, I’ve not seen a receptionist smiling once for our 2 days stay. I’ve tried calling the reception to book a table for dinner but she just hanged up on me, when I went to the reception she didn’t bother reserving us a table but sent me to the restaurant instead, were I was told that I need to do my reservations on the reception. They do not seem to be happy working there, but it’s not fair that it affects our stay at the hotel.

The hotel is beautiful, the view is amazing. The restaurant staff was really friendly and welcoming. Everyone was polite and professional. The food was amazing.

Stayed in March 2024

Restaurant was very quiet- not much atmosphere as all the other guests were at the wedding venue. Bit odd being the only diners.

Superb location with sea view from the balcony. Friendly staff and good food in The Cove restaurant.

Stayed in December 2023

Quite steep road down to property, would be difficult in icy conditions

Great location

Stayed in November 2023

The Steam room seemed a little tired

This hotel has an amazing position with views over the ocean, food was excellent, staff very helpful and friendly, room was large and comfortable with a great view

Stayed in October 2023

Cleaners could do more in bedrooms, closing the door when they leave would be an improvement.

Superb location with outstanding views. Chefs and waiting staff were first rate

Stayed in September 2023

Room and bathroom were large but not of very high standards. I had Tried to book through their own website and this resulted in a deposit being taken but no reservation being made. Staff were understanding and tried to get to the bottom of the issue but it took several weeks, several emails and phone calls for my deposit to be located in their books and my refund back

Location and views are great

Stayed in July 2023

For me, as an early riser, I would have used the Swimming Pool had been available earlier in the day. (Say 7am). By the time it opened (0930) we were finishing with breakfast and were about to check out.

A lovely hotel, in a wonderful location that was managed well. We were invited to a wedding at the venue and what a great choice of venue it was!!! Faultless, in my opinion.

Stayed in May 2023

beautiful setting, views are amazing and staff were great! we are planning our next visit

Stayed in August 2022

The restaurant seemed very disorganised had to wait a long time to be served

Breakfast was good but lack of clean ceral bowls

Stayed in August 2022

No brollies on some of the outdoor tables and no loungers on the sun terrace with no table service to order food and drinks. The hotel was terribly under staffed resulting in poor service as they were overwhelmed with attending many wedding guests

The location and view was fantastic and the standard of food was excellent

Stayed in July 2022

lack of staff and therefore the service not as good as it should of been. In my opinion the lack of good quality materials that were used when building the rooms meant we could hear every movement and sounds from rooms either side of us.

location was fantastic

Stayed in July 2022

the setting was stunning the hotel makes full use of the views the restaurant, outdoor facilities and pool were excellent

Stayed in July 2022

you had to walk through the restaurant to get to the bedrooms. the room a little lacking in the niceties no water no fridge no coffee (but we did get some)

the building was good the setting was exquisite the best of all views The pool sauna and steam rooms were great

Stayed in July 2022

Good choice, tasty food, staff working very hard under shortage of staff and new trainees

Stayed in June 2022

Thought room was a little over priced. The picture of the bathroom you use on your app doesn’t meet the standard of bathroom we had.

The view and wedding venue was outstanding.

Stayed in June 2022

No drinking water in room. Bath was a cheap type. It would flex as you stood on it. The wait time for breakfast was too long. 35 minutes once seated to be asked if we wanted tea or coffee. ( was on 1st day only ) tv reception was terrible. No smart TV. No drinking water at spa area. After a steam it good to drink water but you have to come back up to bar.

Location great to explore the area. Very helpful staff at reception. Food was great. Bed was comfy. Pool and spa area was a great end to the day

Stayed in June 2022

only drawback due to its location the walk to the wedding venue was quite hilly so the elderly had trouble but the staff had a golf buggy and gave people a lift who were struggling

great location with wonderful views

Stayed in May 2022

I thought the menu at the Cove restraurant was dissappointing being largely burgers, pizza or pasta.

The staff were all very friendly. The pool was excellent. Nice room but no sea view. The breakfast menu varied slightly every day which made it interesting.

Stayed in April 2022

Floor in sauna/changing rooms areas needed cleaning not cleaned during our stay, did not look like it had been cleaned for sometime.

Friendly staff, good choice for breakfast and great views

Stayed in April 2022

I could have been better, not the hotel's fault!

The view from te bar restaurant was stunning. The pool and spa facilities were excellent. The staff were very helpful - i had fallen 2 days before and fractured ribs. I needed extra duvet and blankets as had to sleep upright in chair. Very helpful and offered help with luggage before being asked.

Stayed in April 2022

Our room was so warm through the night. No window to open, just double doors onto a flat roof. No air con, no fan in room. Noisy guests from 11pm-2.30am. When I approached reception in the morning I was told I should have left our double doors open for the heat, and we got the room 'cheap' (£190pn) on booking.com so.... They werent at all interested. Lovely hotel, such a shame management lack in customer service. Bed was a double consisting of 2 singles pushed together. Very hard, and uncomfortable join down the middle. The bar/restaurant music could be heard from our room at 8am.

Beautiful location, and hotel itself was very nice.

Stayed in April 2022

Bit of initial confusion re bed set up but staff quickly upgraded us !

View Food - Excellent Spa facilities

Stayed in April 2022

I requested a standing fan for my room on the second day which didn't materialise. Its something I'm used to sleeping with at home and I had hoped to borrow one for my stay after the first night's dodgy sleep. I only asked once since it turned out not to be as important as it seemed.

Staff were mostly present and attentive during check in, out and meal times which was great. The location is wonderful and I was able to check out The Venue part without hassle. Walk printouts were appreciated.

Stayed in December 2021

Hotel facilities a little tired

Amazing views Delightful staff

Stayed in October 2021