Victoria Parade, East Cliff, Ramsgate, CT11 8DT, United Kingdom
#33 of 58 hotels in Ramsgate
Guests' ChoiceBased on 885 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.0
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Roz
United KingdomNothing
Nice hotel in sea front. Room had been upgraded to large sea view one at check in
Stayed in April 2024
Reviewed: 28 April 2024
Harvey
United KingdomParking on site an issue with Workers vans taking up space for two cars
Clean and staff very friendly
Stayed in April 2024
Reviewed: 25 April 2024
Sandra
United KingdomGood location
Stayed in April 2024
Reviewed: 24 April 2024
Jennifer
United KingdomAlthough the staff were very pleasant there were very few staff .
Good value comfortable room and excellent breakfast .
Stayed in April 2024
Reviewed: 23 April 2024
Diane
United KingdomLoved the location opposite the sea, the room was very comfortable and quiet at night, staff were all friendly and helpful, bar had nice atmosphere and curry night was great bonus, very tasty 😋
Stayed in April 2024
Reviewed: 19 April 2024
Samantha
United KingdomHad a problem with the heating system in the room which was quite complicated with no instructions which resulted in me freezing on the first night then once I worked out how to switch it on, i couldnt turn it off for the rest of the stay.
Continental buffet was amazing, so much choice. Staff were very friendly and helpful,
Stayed in April 2024
Reviewed: 18 April 2024
Habibe
TurkeyThe double rooms are very tight to fit big suitcases The bed was small and not very comfy Not good price for the value I think.
The location is walking distance to the harbour and near the promenade.There is car park behind the hotel for the hotel guests even if it was always full.But it is easy to find parking space by the road They serve continental breakfast , but good enough
Stayed in April 2024
Reviewed: 17 April 2024
Jayne
United KingdomRoom didn't have blackout curtains so woke up as soon as the sun did.
Great location. Nice continental breakfast with lots of choice.
Stayed in April 2024
Reviewed: 15 April 2024
Victoria
United KingdomThe breakfast was very poor. They offered continental which was toast, hard boiled eggs, pastries cheese and looked like tin ham and yogurts this was inc in the room price. On the first day at 915 there was no pastries left and no bread I had to ask for some bread to make toast. We also ordered the full English which you have to pay for. Don’t bother it was literally dripping in oil where it has been deep fat fried including the tomato. I couldn’t eat it probably the worst cooked breakfast I have ever been served.
Convenient location with great views. The rooms where clean and they had air conditioning as it was hot in the hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Gerhard
United KingdomThere was free live entertainment in the bar on the night. Love that. All the staff members were really friendly and accommodating. The room was clean and well equipped.
Stayed in April 2024
Reviewed: 8 April 2024
Fi
United KingdomMy only slight moan was our room was at the back and next to the air duct which droned all night so you needed earplugs to block out the noise.
The continental breakfast included in the room was excellent with plenty of choice and unlimited. You could order a cooked breakfast and derivatives of this but you paid full price, no deduction if you opted for this instead of the continental which was a bit of a shame. The room, bathroom and bed were all clean and checked daily so always nice an clean.
Stayed in April 2024
Reviewed: 2 April 2024
Gavin
United KingdomContinental breakfast was not great quality. We didn't have the cooked breakfast.
Nice hotel in a great location. Had corner sea view room which was lovely. Had excellent evening meal in the Brasserie. Good friendly staff.
Stayed in April 2024
Reviewed: 2 April 2024
Frankie
United KingdomI didn’t realise that the breakfast included wasn’t a cooked breakfast so I was a little disappointed. I also found it hard to find things.
The location was great, just a short walk down to the sea front.
Stayed in March 2024
Reviewed: 31 March 2024
Roger
United KingdomLoo roll holder broken and discoloured bath mat (408). Certainly didn't distract from a Liverpool night out
Room, view, food, staff friendliness.
Stayed in March 2024
Reviewed: 18 March 2024
Paul
United KingdomView from window not great - realise I could have had a choice on this, though, with price of room, although you don't know, until you arrive. I suspect another room could have been alloted to me, as I am sure there was nowhere near full ocupancy. Bed little hard, duvet a bit thin, but ok. Check in staff ( younger girl) rather unwelcoming, I thought - quite 'offhand?!' Needs to learn a bit of customer service, methinks?! Bathroom floor a bit damaged - repaired with large amount of gaffer tape - bit unsightly. No shelf in shower, for washing accoutrements? Breakfast - Why not offer everyone tea /coffee in pot at table, instead of flasks - I noticed that regulars are served this way, on request - by the time I cottoned on , it was too late - seems like a two tier service to me?
I liked the shower, & the TV. Also quiet. Plenty of heat in the room. Room seemed clean. Breakfast ample enough. Nice location, although bit far from a bus stop, particularly the 'Loop' service.
Stayed in March 2024
Reviewed: 17 March 2024
Kelly
United KingdomHotel was very clean, good location & staff were very friendly & attentive we didn’t eat in the hotel but the restaurant looked very busy we would definitely stay here again
Stayed in March 2024
Reviewed: 6 March 2024
Hayley
United Kingdomall ok...
All good and clean. Meal was very nice and staff attentive
Stayed in February 2024
Reviewed: 29 February 2024
Joy
United KingdomOnly continental breakfast available. Would have been ten out of ten if a cooked breakfast was available.
Lovely hotel, friendly staff and great location just along the cliffs in Ramsgate with plenty of free parking. The room was clean and tidy. Very comfortable bed. The bar and restaurant were a joy to visit, reasonable prices and a friendly atmosphere.
Stayed in February 2024
Reviewed: 28 February 2024
Michael
Germanylike i said the heating was bit too much, but apart from that all was fine,
very well situated hotel,good facilities and very friendly staff,food was good and as i only had a single room it met my needs nicely,only thing i didnt like was i felt it was too warm in the room and nearly everynight had to get up to drink a water
Stayed in February 2024
Reviewed: 27 February 2024
Vikki
United KingdomLovely hotel and very clean. Friendly staff and food in bar was great and reasonably priced. Have booked to stay again in August.
Stayed in February 2024
Reviewed: 25 February 2024
Mary
United KingdomSpent the evening with a meal in the restaurant entertainment in the bar very successful
Very welcoming Hotel staff very helpful Very clean and tidy Just a bit too hot to sleep at night in the room for me personally ( no Window to open) Very successful stay
Stayed in February 2024
Reviewed: 20 February 2024
Claire
United KingdomThe lady at the Spa was unable to treat us.
Food was really good. Plenty of it and always fresh and hot. Room was very clean and comfortable. All the staff couldn't do enough for you. Entertainment on Friday night was really good.
Stayed in February 2024
Reviewed: 19 February 2024
Joanne
United KingdomTook until the third day of our stay to get the tv in our room working
Great hotel with lovely staff. Restaurant food was good. Beds are comfortable and the ensuite bathrooms look to have been recently upgraded.
Stayed in February 2024
Reviewed: 18 February 2024
Joanne
United KingdomContinental breakfast was good (although more fruit to have with the yogurt would be even better) Shower and bed were both excellent
Stayed in February 2024
Buyukada, Turkey
Bryan, USA
Stockholm, Sweden
Havre aux Maisons, Canada
La Roque-Esclapon, France
Sande, Spain
Nice, France
Mararikulam, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content