The small brown mini loaves were extremely hard, possibly stale. Some soft rolls would be nice.

I don't eat cooked breakfast but there was enough to keep me happy. I was glad to see yoghurt and some fresh fruit salad. Perhaps some more fruit?

Stayed in May 2024

Nespresso machine only came with decaffeinated pods(!)

Great location, good sized room for a family of four.

Stayed in May 2024

No real complaints, to be honest. I did however noticed quite a few snags in my room 116, like the wardrobe top wasn't jointed together properly, the toilet seat wouldn't stay up, and the paint work could have been a bit more tidy around the edges. But I work in construction, so I naturally look for these things at the end of a job. No harsh feelings the room was lovely! Also I was put off from drinking the bottled water as £5 did seem alot for a drink. The teas that were supplied were very nice though :)

Breakfast was the highlight of my weekend, gotta love that bacon 🥓 , and the bread was so soft I could sleep on it. Staff were really friendly, and informative. Rooms we're clean, and overall the building had wonderful interior. I would definitely stay at St James again, if I should ever return to Nottingham. I will recommend this hotel to whom ever wishes to visit Nottinghamshire. Thank you for a pleasant stay :) That bacon though :p

Stayed in May 2024

Possibly the speed of one of the lifts, and some of the noise outside in the early hours, although little you could do about that since in warm weather the windows need to be open

Ease of checking in. Breakfast service

Stayed in May 2024

Shower didn't work and cold tap for bath was hard to undo then harder to stop. Washer had gone

Location and breakfast for price was good value

Stayed in May 2024

The room we were assigned had been freshly painted. Unfortunately, the paint fumes were overbearing. Additionally there is no air conditioning

Excellent location.

Stayed in May 2024

Not all rooms are air conditioned and our control was broken

Great staff especially night manager

Stayed in May 2024

Stairway a bit tatty and unloved. I prefer stairs to lift and feel it says a lot about the place

Perfect location

Stayed in May 2024

Shower over bath (not full-size bath) wasn't a separate unit but connected to the taps. Taps weren't mixer taps so took some fiddling around to get the shower temp to be right for us.

Friendly staff at reception. Room was comfortable and clean. Lovely toiletries provided. Good location only 5 mins walk from slab Square.

Stayed in May 2024

Room was not quiet during night due to external air con unit.

Stayed in May 2024

Nothing

The staff

Stayed in May 2024

Staff didn't give much information on check in. Could have been cleaner

Good location. Comfy bed

Stayed in May 2024

Comfortable,clean, friendly & helpful staff and superb breakfasts. The location is very handy for the city centre and is just 1 minute walk from the castle entrance. Plenty of pubs nearby including the famous Trip to Jerusalem just 5 minutes down the road. 15 minutes walk from the station. A great place to stay in Nottingham.

Stayed in May 2024

Lifts VERY slow

Clean quiet room, super comfy bed

Stayed in May 2024

Needs updating and staff training

Close to town

Stayed in May 2024

We had a family room, but the sofa bed was very small and uncomfortable.

Great location, nice breakfast and friendly and helpful staff. Sorted out a complimentary room for us when we told them about the small sofa bed. Thanks!

Stayed in May 2024

I was able to check in early, which helped me greatly. Lovely, helpful staff, very nice looking hotel, room had everything I needed. Overall very satisfied.

Stayed in May 2024

Unfortunately we had disruptive guests on the 6th floor who came back after a night of drinking and continued the party in the corridor singing, shouting, potentially inviting other people to stay over and banging on each other’s doors. This went on for about 45 minutes. I sent a message through the website and my husband tried to contact staff using the phone but we didn’t get through to anyone. I understand the hotel doesn’t have 24 hour reception staff but unfortunately we couldn’t find anyone to make a complaint to. Slightly disappointed and we didn’t get quite the relaxing night’s sleep we hoped for.

Beautiful lobby, room was lovely and clean, comfortable beds. Breakfast was hot and restaurant nice and quiet at 7.30am. Reception staff were friendly on check in. Location good for getting to and from the train station.

Stayed in May 2024

Nothing

Great location

Stayed in May 2024

Not particularly clean, small.

convenient, cleanish room.

Stayed in April 2024

The decor was very dated - all blacks, purples and silver. The hotel is next to a multistorey car park which is a little dull to look at (but not dreadful), but the real problem is that the space between the car park and the hotel acts as an echo chamber for revellers

A nice room in a quiet part of town. A couple of good places to eat and drink locally. Next to Nottingham Castle and the Old Trip to Jerusalem pub

Stayed in March 2024

Room 519. The bathroom could do with modernising, the step over into bath to use the shower is slightly awkward and no railings to hold onto. Would be better if it was a walk in shower than bath, would maximise space better and easier access for all guests, would be very difficult if limited mobility/or for those who struggle to step over. You need to provide hygiene bags as well if possible.

Good hotel, ideal location, friendly staff and bar open on the evening for a wee nightcap. Good facilities in room, would recommend. Pleased you offer twin rooms and could accommodate our stay. My friend really enjoyed her first stay with you and impressed by the first impression of the reception decor and facilities on offer.

Stayed in April 2024

We were given a warm welcome and checking in was easy. Our room was clean, quiet and comfortable. We enjoyed a cocktail in the bar, which was made and served by Ken. He was attentive, polite and very professional. Breakfast was excellent and all the staff were friendly and helpful. Overall our experience at St James was great and we would be happy to stay again in future.

Stayed in April 2024

No Bath in the room and no breakfast being served

Beautiful interior, colours and designs very eye catching!! Loved the staff at reception and I was very glad if the lifts!! Literally 5 minute walk from the olde salutation 🖤 private secure car park was an added bonus. Right opposite the castle and surrounded by cobbled streets

Stayed in March 2024