Wonderful old-world charm with our room overlooking the famous golf course. Loved this hotel. The atmosphere was that of a golfing club with rooms and spaces to meet and relax. Very close to the beach and the University part of the city. Staff were welcoming and helpful. Restaurant available for dinner and breakfast. Town and sights are an easy walk. Beach close by to walk along. Historic sights to see also. Plenty to see in the town. We had a family room which was very spacious with a lovely sitting area to enjoy the view.

Stayed in March 2024

Location, room facilities - all 5 star

Stayed in April 2024

Served by a very efficient and friendly young man (Calvin?).

Stayed in March 2024

Nothing really but I do like a bath

Breakfast great!

Stayed in April 2024

The shower

The Russacks is a wonderful hotel, there is no denying. It’s a gorgeous location, the staff were amazing and the bed was so comfortable, plus we had a stunning view of the beach! It pains me to fault it because it really is a lovely hotel but unfortunately our shower did not work during our stay. There was no hot water and the water was trickling, not something you’d expect for the price you’re paying to stay here. I hate to make a bad review because I think if you want to stay here then you should, it’s perfect location and good walking distance from everything. We really enjoyed our stay but had we been staying for 2 nights and not 1 we would of been really disappointed with the fact that we could not wash while staying there especially after a long journey as all you want to do it get clean and we couldn’t because it was freezing and very little water was coming out. I think we would have made more of a fuss if we were staying longer but the hotel really is so lovely and we weren’t staying for long so just made do with what we had. I just hope they can get the issues of the water sorted out as it seemed to be an on going problem when we called up and if it is a problem you should notify your guests so that they have that expectation in their mind before booking or lower your prices because you do not expect to be paying x amount and not be able to do one of the fundamental things at a hotel. It’s a bit like arriving to no sheets on your bed ahaha. All in all I really don’t want to make our stay into a negative I just think we paid a lot for one night so if someone had paid for more nights this would be seriously disappointing and not something you expect from a fancy hotel like the Russacks.

Stayed in April 2024

it was fantastic

Stayed in April 2024

Fantastic views, location and bedrooms

Stayed in April 2024

Our room looked out at the dumpsters and we heard bottles and trash being taken out throughout the night which was not great.

The staff was lovely and the hotel very elegant and comfortable.

Stayed in April 2024

Nothing really but maybe would have been good to have the option of a spa since it is a 5 star. That being said, the hotel is so good that we didn’t miss not having a pool/spa at all.

A fabulous location overlooking the 18th hole. Staff was so friendly and couldn’t have done more to make us feel welcome. The food was first class too. Best hotel breakfast we have had. Our room was wonderful - really spacious and well-appointed.

Stayed in April 2024

Parking isn't ideal, you basically need to pay 35 pounds night (our most expensive place) I wish shower doors were provided in the UK. Dinner was slow but the manager handled everything very professionally.

Location is excellent, right on the 18th hole of the Old Course. Every one of the front staff and the restaurant manager were friendly, helpful, and professional. Rooms were exactly as expected, big comfortable beds, well decorated, warm feel, the meals were good, and we had a great time in St Andrews.

Stayed in March 2024

Beautiful and delicious

Stayed in April 2024

great breakfast, wonderful location and the room was very well appointed. loved the heated bathroom floors:)

Stayed in March 2024

Nothing we didn’t like. Small thing but no facecloths or Colton wool pads in bathroom for taking off makeup

Beautiful hotel, gorgeous decor and the best view I think we have ever had in a hotel . Great location

Stayed in March 2024

Wait time within ‘The Bridge’ restaurant. I booked the table weeks I’m advance, which was also confirmed the day or two before my arrival by phone call from the restaurant. Approx 2hrs before our booking I happened to check my emails and seen it had been moved to 15mins later. This wasn’t an issue for us, we waited in the bar however we had to remind the staff we were there and got seated around 40mins after my initial booking slot which was disappointing as this was a birthday celebration and was booked weeks prior. Starter was then served around 1.5hrs after being seated - the service was so slow. Tables around us were experiencing the same issue. We received a comp bottle of fizz which was a nice apology but unfortunately didn’t make up for the wait. Staff were apologetic.

Perfect locations, lovely hotel and friendly staff.

Stayed in March 2024

Long wait for breakfast

Staff where lively and very professional

Stayed in March 2024

Our room was a victim of restructuring- there was no external window except through a little arch where there was a half baked sitting area. The bathroom was small and the lighting woeful, we disassembled the lights just to see ourselves in the mirror

Great location, lovely breakfast room and very good breakfasts, rooftop restaurant good food if expensive and great views

Stayed in March 2024

Nothing

Classic and comfortable. Staff was amazing all around.

Stayed in March 2024

Beds are so comfortable, rooms are clean, coffee machine for a fresh cup in the morning

Stayed in March 2024

Nothing

Great hotel fantastic location

Stayed in March 2024

No hot water, shower had no pressure, sink was broken and couldnt be filled to have a shave

staff and food

Stayed in March 2024

Cigarette butts on the stairs leading to the golf course

Finished to a very high standard

Stayed in March 2024

I’m not sure why, but the door to our room was constantly making noise-almost like it was opening a tad bit and closing over and over-either do to a draft or another guest opening/closing their room door. Definitely irritating especially throughout the night.

Excellent central location to explore the town and university, beautiful views of golf course and sea, staff went above and beyond to ensure an excellent stay. Room was beautiful, very comfortable and exceptionally clean.

Stayed in March 2024

The colour of the ceiling in our room was 1 shade of what I would have preferred

The staff

Stayed in March 2024

Would have liked to see Arbroath smokies or kippers as an option on the breakfast menu.

Staff are all fantastic and pro-actively helpful. Location was ideal for walks on the West Sands and for proximity to the centre of St Andrews. Extremely comfortable beds and wonderful bathroom. Relaxing atmosphere throughout the hotel.

Stayed in March 2024