We weren't able to park at the hotel this time, so we had to park at the multi storey, which, with the hotel discount, still cost us £20. Also, we found a long dark hair in the bed , which didn't come from either of us, which made me wonder if the sheets had been changed. Not nice.

We have stayed at this hotel several times before. Its has a lovely atmosphere and decoration. The staff were very helpful and polite. We really love this location as its so handy for the Spinnaker Tower and outlet shopping. We love watching all the boats and ferries.

Stayed in June 2024

some areas needed updating, shower wasn't great

Friendly staff, great location, clean, interesting building

Stayed in June 2024

It was very convenient. The staff were friendly and helpful. The bedroom was fine and the bed very comfortable.

Stayed in June 2024

When I arrived I was put in a room in the west wing, second floor. The corridor smelt of smoke and the room also. I asked to be moved and was moved to the third floor which was a totally different experience. It looked like this floor had been renovated recently and the room was clean, bright and airy.

Stayed in June 2024

being on the 3rd floor meant traversing quite a few stairs.

Plenty of places to sit and relax. Very unusual was the well stocked library with a very nautical theme. Lots of naval and maritime memorabilia.

Stayed in June 2024

Room was quite “tired looking” needs an overall but clean and functional.

Both excellent. Location in particular is excellent so close not only to historic Portsmouth but also train station and shops.

Stayed in June 2024

Parking bays too few & narrow for larger vehicles.

Good food & very helpful staff.

Stayed in June 2024

Hot rooms, no fridge.

Good food!

Stayed in June 2024

The room was a little too warm, but perhaps I should have checked to see if this could be altered.

My room was very comfortable and it was good to be able to watch the D Day commemorations in Normany on the good-sized TV. I appreciated the provision of a kettle and tea/milk in the room. The location was excellent! Just a stone's throw from the Dockyards, which I had come to see, and from the Gunwharf Quay shopping precinct. There was a nearby bus stop which I took advantage of to get to Southsea Common.

Stayed in June 2024

No comment.

No comment.

Stayed in June 2024

The rooms are tired and could do with a makeover. There is no air conditioner, so can get very hot (the hotel provides a fan).

The location was perfect for visiting the Dock museums and the City Centre alike. The Receptionists were very polite and breakfast was superb.

Stayed in June 2024

The restaurant was good. The room was clean and comfortable. Excellent location.

Stayed in June 2024

Rooms very dated and furniture worn and torn, very noisy bar had to leave

closeness to Gun Wharf, helpful staff, accommodating our requests

Stayed in June 2024

The electrical outlet was concerning. It couldn't handle a hair dryer. Speed of dryer went down, then quit. I tried mine. The speed went down then smelled like it was burning.

Breakfast wasn't early enough for us to take the hovercraft to Isle of Wight

Stayed in June 2024

Room was clean but walls were dirty and grubby

Extremely helpful friendly staff.

Stayed in June 2024

No heating.

Location and facilities

Stayed in May 2024

Small bottle of lotion & small bottle of shampoo were the only toiletries. No soap, no face washer. No local maps, no suitable guides. Very difficult to operate shower. Room tucked away in a far corner and rather tired.

Excellent location, nice staff

Stayed in May 2024

N/A

Breakfast was good. We also ate our evening meals in the hotel. Good value for money. All staff were very helpful and friendly.

Stayed in May 2024

Quiet

Stayed in May 2024

It’s an old hotel could do with a little bit of modernisation possible air conditioning could be fitted and bathrooms could probably do with a uplift swimming pool was a little bit small spa bath not working and sauna just took too long to heat up

Very nice location staff very helpful. We only had breakfast which was very good.

Stayed in May 2024

The rooms need refurbing

Location was good. Breakfast was very good . The rooms needs a refurbished carpet and beds etc decor

Stayed in May 2024

Being very picky as I like Black Pudding but here it was cooked too long or has been in the serving place too long and was very dry and uneatable.

This is my second visit to the hotel in May. The hotel is situated well for all the Portsmouth attractions. The hotel has a great deal of Navel memorabilia and books. I think it has a lovely character. The room was adequate and clean and the price was good for my stays. The breakfast was fine with a good and varied choice of food. The staff are lovely and friendly. I would return to the hotel if I ever visited this area again.

Stayed in May 2024

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Stayed in May 2024

Nothing

Location

Stayed in May 2024