Oh nothing, was just short overnight stay and would stay again

Such friendly staff and very comfy bed

Stayed in March 2022

Nice location. The room had everything needed for a short stay and appeared to have been refurbished recently. The staff were friendly and helpful.

Stayed in February 2022

If breakfast had been an option, I would probably have taken it.

I didn't know they did breakfast. I left at 8am and there didn't seem to be any staff on duty' I left my room key on the desk.

Stayed in February 2022

Wi-Fi not available in rooms, but this is the nature of such an iconic building

The bed was very comfortable and there was a double sofa recliner. I was having a difficult couple of days and this made a lot of difference. The host was very kind and remembered me from a previous visit

Stayed in December 2021

some outdated bits e.g mixed clothes hangers, old lamp shade

warm rooms, clean, and good location

Stayed in December 2021

The hotel has obviously seen better days. It’s tired and worn in places with paintwork fading and wallpaper peeling in places.

The concierge Jim was fantastic, he’s a credit to the hotel.

Stayed in November 2021

No heating in the room. Lovely old building, but needs decorating / face lifting.

Friendly staff; close to ferry.

Stayed in November 2024

Lack of facilities

Turned up and was shown to the room only to be told the bar was closed and there was no dinner service only breakfast so we left , a waste of £90 , wish we were told at the time of booking the facilities were so poor ..

Stayed in October 2024

Needs a face lift. Tired.

Dog friendly. No fuss. Very helpful staff.

Stayed in October 2024

The only negative I really have was the batteries in the remote for the tv were dead😂 but I was out most of the day anyway so wasn’t too much of a bother

The whole building was beautiful and the room was too! The staff were great and very friendly

Stayed in October 2024

We liked it very much

Great atmosphere and very cosy staff were great

Stayed in October 2024

Very friendly family run hotel, had a lovely stay. Nothing was too much of a bother for them. Would definitely come back if we were ever visiting again.

Stayed in September 2024

Needs a whole lot of TLC ! Cleanliness not that great ( kettle was full of flies ). Extension cables around the room. Noisy at night as fellow guests smoked outside under the window

The outside and the area are lovely

Stayed in September 2024

There was no bar, no facilities basic menu

The building nice on the exterior

Stayed in September 2024

Did not like the food. We had a leak in room 11 we got moved to room 25 and it had a mouse in it state two nights wouldn't stay again should have asked for a refund

The location

Stayed in September 2024

No lift😊 ,can’t blame them

Beautiful location,pleasant and helpful staff,privacy

Stayed in August 2024

The property was a bit run down and ceiling leaking onto bed in first room second room David Bowie theme room no thanks third room was okay the hotel is busy being modernised I would of started with a new roof staff friendly and helpful overall was ok for two nights would I use again probably not

Ideal location

Stayed in August 2024

The staff.

Stayed in August 2024

2 miles to get anywhere except for taxi which is 8 pounds and only cash.

Great bar tender Pam. The staff are very friendly and nice.

Stayed in August 2024

Breakfast was awful. Breakfast was served in the bar, which still had dirty glasses on the bar from the night before. The reception desk had remenants of a an Indian takeaway sitting there for the duration of the morning. Bar area was not ready for breakfast until way after 8am. Young waitress was on her own, but was trying her best. Breakfast itself was very small and all seemed to be deep fried. Hash brown was still frozen in the middle. A lot of renovations were on going, but not a lot of effort to keep standards up in the meantime. Advertised as being manned 24hrs but no staff when we arrived and did not see anyone when we left, only the waitress. Front door seemed to be open all night. Heavily overpriced for what is offered. Of the 2 night stay, we only stayed 1 night due to how dreadful it was.

Stayed in August 2024

The room I was in was clearly newly refurbished, and the bathroom still seemed a little basic. The room was leaking a little too, not a lot, just a little drip in the corner of my room - no trouble to me but it was a little off-putting.

Beautiful room with very traditional Scottish vibes. The building itself is gorgeous, and conveniently situated right next to the ferry terminal. The bar staff were incredibly friendly and all employees were very helpful.

Stayed in May 2024

Room wonderful

Didn't have breakfast

Stayed in August 2024

Beautiful building and I was blown away by the stainglass windows inside. Room had everything we needed, plenty of towels, loo rolls and lots of tea and coffee making facilities. Our room was quite basic compared to the pictures I'd seen of rooms on booking.com but it was very clean and comfortable still. Unfortunately the restaurant wasn't serving food for dinner but we were able to get a takeout to our room and the staff in the hotel provided plates and cutlery for us, which was really kind and helpful. All the staff were really welcoming and just seemed genuinely happy friendly people which made us feel very comfortable.

Stayed in August 2024

None

It's an old house that make our roadtrip complete adventure

Stayed in July 2024

The staff were very friendly and accommodating, the hotel itself was beautiful. Lovely views of the sea and ferry crossing. Very quiet, perfect for a small getaway.

Stayed in July 2024