Railway Street, Newcastle upon Tyne, NE11 9EB, United Kingdom
#50 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 557 hotel reviews
6.4Cleanliness
6.8
Comfort
6.9
Location
7.2
Facilities
6.5
Staff
8.6
Value for money
7.1
Free WiFi
6.6
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End of dialog contentReviewed: 14 March 2024
Jukka
FinlandA bit shabby
The hotel was accessible by bus from the centre. Nice, a bit shabby, but we liked the place and will come back again.
Stayed in February 2024
Reviewed: 4 March 2024
Marie
United KingdomCreaking floors in room annoying , bit dated , kitchen closed , so no meals served at all on site
On site parking, friendly helpful staff , decent size room and en suite, good location for access to Metro centre and The Fed Good heating
Stayed in March 2024
Reviewed: 3 March 2024
Hannah
United KingdomRoom very worn. Seems like a hotel for working lads stopping by perhaps.
Easy to find off the A1. Lovely woman who checked us in. Friendly pub downstairs; wasn't noisy in our room on a Saturday night and we were on 1st floor. Apos takeaway very nearby - mint.
Stayed in March 2024
Reviewed: 23 February 2024
Danielle
United KingdomNoise. They wouldn't turn the heating down. Very basic room.
The price was good
Stayed in January 2024
Reviewed: 23 January 2024
Michael
CanadaGetting out of the hotel in the early morning, to get to the airport for example, YOU HAVE TO GET OUT A FIRE FOOR AND THERES NO WAY BACK IN.
No breakfast available. A sign outside, reading “Pub food served all day” is inaccurate.
Stayed in January 2024
Reviewed: 18 December 2023
Stephen
United KingdomCheap place to stay on a Saturday night when everything else was very expensive.
Stayed in November 2023
Reviewed: 7 December 2023
Jordan
United KingdomThe shared bathroom shower head was broken
It had lots of character
Stayed in December 2023
Reviewed: 29 November 2023
Philpott
United KingdomSome issues with damp in bathroom and damage to some parts off room, though nothing to impact experience of staying.
Brilliant welcoming staff, with a bar downstairs. 10 minute car journey from Newcastle Centre. Great value area.
Stayed in November 2023
Reviewed: 6 November 2023
Matthew
United KingdomConfusion at check in booked three en suite got only one but they did resolve this Locked in at 0730 had to go out through fire escape
Nice bar and bar person offered menus for food to be delivered Reasonable value
Stayed in November 2023
Reviewed: 17 October 2023
Ting-wei
NorwayBad sound insulation and the bar below was very noisy, which played music until midnight. The shower was alternating too hot and too cold.
The staffs were very friendly. The bed was comfortable.
Stayed in October 2023
Reviewed: 10 October 2023
Karen
United KingdomThe price of the room was ridiculously expensive. The profiteered on the back of the Great North Run. Whilst you expect businesses to take advantage of the Run this was beyond acceptable.
The lady on the reception was lovely. Really kind and thoughtful.
Stayed in September 2023
Reviewed: 6 October 2023
Harry
United Kingdomroom listed as "twin bedroom en-suite" but instead revived a shared bathroom, the shower did not work and the key needs to be changed as was very difficult to use.
nice vintage building with unique interior and cosy room.
Stayed in October 2023
Reviewed: 3 October 2023
Sandy
United KingdomIt cold have had more signage or had more information in the rooms to tell you where the toilets were. Also that you had to request breakfasts the night before
The hotel was well positioned for the football at Dunston UTS. Had good transport links to the centre of Newcastle. The bar was good value for a drink
Stayed in October 2023
Reviewed: 28 September 2023
Louise
United KingdomWell located and good price, stayed there for the Great North run 2023.
Stayed in September 2023
Reviewed: 25 September 2023
Rod
United KingdomNothing all was as expected
I was allowed to check in early at 12.30 for no extra charge, the hotel is located a little out of Newcastle but has good transport links (buses every few minutes or taxi about 10 mins into town) the room was what I expected for the price ,this is a budget hotel not a four star so perfect for me as just somewhere to sleep after a gig in the toon.
Stayed in September 2023
Reviewed: 18 September 2023
Nicholas
United KingdomThere was no breakfast even though we thought it was. The room was a little noisy as you could hear people going to their rooms. The water was barely hot for the shower or bath The TV did not work properly and the whole place needs upgrading badly. The TV was very small as well.
The beds were soft but were comfortable. The room was an ok size. The staff were very informative and helpful and pleasant
Stayed in September 2023
Reviewed: 17 September 2023
Kone
United KingdomThe traffic noise was disturbing.
Staff were helpful and friendly.
Stayed in September 2023
Reviewed: 15 September 2023
Colin
United KingdomShower didnt work in shared bathroom
Staff so friendly, room comfortable and bedding clean
Stayed in September 2023
Reviewed: 5 September 2023
Ray
United KingdomThe shower on my floor wasnt working so had go through so many doors to get to one downstairs, not good at all.
Location perfect, breakfast wasnt being served.
Stayed in September 2023
Reviewed: 14 August 2023
Nigel
United KingdomLocation was further away from city centre than had been expected
Friendly staff
Stayed in August 2023
Reviewed: 14 August 2023
Kass
United KingdomFound rubbish left from previous guests in the room, shower curtain had black mold on the bottom
Staff were lovely and the beds were so comfy
Stayed in August 2023
Reviewed: 13 August 2023
Rhiannon
United Kingdomid say the only thing i dislike is the, essentially, communal shower rooms, but i think thats more of a personal dislike rather than the fault of the hotel
the building itself is lovely and the staff were really nice, especially when learning id never been in that area before
Stayed in August 2023
Reviewed: 6 August 2023
Jon
United KingdomHotel was kinda tired and in need of some TLC .
Location .
Stayed in August 2023
Reviewed: 1 August 2023
Coulson
United KingdomFriendly staff and very helpful
Stayed in July 2023
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