The air con/fan was too loud. A bit cold on the floor, too bad there were no slippers offered. No hairdryer either.

Nice location and comfy room. Very clean and modern.

Stayed in November 2024

Thin walls, noisy neighbors on our last two mornings.

Nice to have a somewhat larger space with limited kitchen facilities. Such a great location for public transportation -- we used the district line and bus 94 all the time.

Stayed in November 2024

Very nice and family friendly.

Stayed in October 2024

The heat in the room was a little too much for me and the window would only open so far but I am really affected by temperature !

Such a lovely modern chic hotel. Rooms had more than anyone could need. The location was really nice, such a vibrant town with loads going on, especially lovely cafes and markets to explore and people watch.

Stayed in October 2024

A line to the front desk or the security man in case of an emergency would be a good addition

Stayed in September 2024

I don't know what you could improve about Hometel. Maybe you could offer a discount for a longer stay like ours.

Breakfast was very good there. Our stay at Hometel was conveniently close to the Underground Railway and also close to where our daughter lives.

Stayed in September 2024

Truly, nothing could have been better (: Though its probably worth mentioning that although Turnham Green station is on the Piccadilly Line (which goes to/from Heathrow), the Piccadilly Line train only stops at Turnham Green during a few hours very early in the morning - at all other times it bypasses it.... so you have to change from Piccadilly Line to District Line at Acton Town, Hammersmith or Earls Court etc to get to Turnham Green.

I loved everything about this accommodation. The room was a delight - a good size, beautifully decorated with a practical layout. The best accommodation I had in my three month trip. Travelling solo I like to have a kitchen - and this one was terrific, with everything I needed to self cater meals. The location was perfect for me as I wanted to rediscover the Chiswick area having lived/worked there many years ago. Turnham Green station (District Line) was just around the corner from room2 Chiswick Hometel, and Chiswick High St moments away (yet far enough away as to have no noise issues). The staff were generally lovely and very helpful (particularly Barbara who went above and beyond to get a clothes drying rack for me). The basement laundry was very handy. Although not in centre of London this area has a lot going for it - beautiful parks, fabulous Chiswick House and cafe, the Thames walking path, Hogarth's House, and his family tomb in a nearby churchyard, a lovely energetic street vibe, and plenty of restaurants/takeaway places. And so easy to jump onto the tube or a bus to get to other parts of the city. I'll stay there again for sure next time I'm in London!

Stayed in September 2024

Clean, modern, fantastic location, very helpful staff particularly Nicole

Stayed in October 2024

The staff are nice but seem a bit unorgansied. When I checked in I was told that by booking direct they price match from booking.com. There is no benefit to me to book direct. If the room is £150 on booking.com and I can book it in a few clicks or contact hotel direct, send quote from booking.com, wait for response etc to get the same price it's just too much effort for no benefit. Service a bit slow at the bar so just had food and coffee elsewhere. They took card details just incase of any damage in the room which is perfectly reasonable but don't show you to the room and you can check and damages together so you don't get stung for marks, or damage from previous guests. I can see that being an issue.

This is my second time staying at the hotel. I really like it. Great location and rooms are fantastic. It was super clean. It's a very easy hotel to stay in. Great decor and would stay again.

Stayed in October 2024

The rooms are not soundproof . I would like to have an electric outlet inside the bathroom for the hairdryer. You have to dry your hair in the bedroom . Hair flies everywhere . It could have a magnifying mirror in the bathroom and a better lighting. They say they have a streaming service like Netflix, but you have to pay for each film separately if you would watch it . They do not mention that it is payed .

Everything was really great : the staff , the facilities , the food and the location.Although it is not in central London , it is located in a cozy location: many markets , restaurants and cafes nearby . Very relaxed,clean , beautiful and comfortable place to stay . Decor is also very beautiful . I recommend .

Stayed in October 2024

Great breakfast. Home vibe

Stayed in September 2024

There wasn't anything we didn't like. We have a trip coming up in Jan 25, and we will be booking room 2 again.

We used to live in the area and loved it, so when we were in London for two weeks, we knew there was only one place to stay. Both my husband and I worked from room2, and the place is set up to do exactly that. Excellent working and socialising space and we made full use of it.

Stayed in October 2024

Not being able to have my children in the same room. They should offer a family room. There is ample space for an extra bed and sofa bed available.

Rooms are lovely! Great Eco friendly bins in the rooms. Comfy beds. Chilled atomosphere.

Stayed in September 2024

WiFi

Almost everything

Stayed in October 2024

The details, the location, the homely vibe, the sustainable touches.

Stayed in October 2024

Nothing at all.

Everything! Facilities in room, having a laundry, comfort, location, cafe, design, staff, ethos.

Stayed in September 2024

There were no drawers/shelves to put clothes away apart from hangers. It was good to have 3 mirrors in the room/bathroom but none had good or enough lighting to put on make up or use a hair dryer in front off. I couldn’t have twin rooms as requested and had accepted having a sofa bed made up when the hotel had called me. When we arrived there was no sofa bed made up. Very promptly they said they would get another bed. This turned out to be a very small camp bed with a mattress barely an inch thick. Not that comfortable for a three day stay . That was disappointing.

Very convenient location for us for a family wedding. We had a disabled room which was spacious and the bathroom facilities in it were good.

Stayed in October 2024

In lovely area. We loved the decor of the hotel and everything was very clean. We got upgraded to a studio and it was nice to have the option of using the mini kitchen area if we needed. The cafe upstairs was lovely too, wide selection of cakes/pastries. We had a beautiful breakfast too. Easy commute into London and it was nice to stay in a more leafy suburb.

Stayed in October 2024

Location, ambience & style

Stayed in September 2024

Only issue was distance from central London! But good for Kew and Chiswick High Road.

Room was comfortable. We stayed in the Suite. The kitchenette was we equipped, although we only used for tea making. good sized bathroom. Bed very comfortable. Breakfasts were great so was downstairs lounge. Staff very friendly

Stayed in October 2024

Everything about this hometel is awesome. It is fresh and relatively new. The breakfast option is amazing. Could not fault it in anyway. The staff also need a special mention. Well done.

Stayed in October 2024

Very minor feedback, staff aren't always around or seem that friendly.

Everything was perfect, the staff were also able to accommodate to our request. Our room was spotless, big shout out to the cleaners. They're very detailed in making sure you have a nice clean room, they even alignmed the shower taps. We were a bit concerned about the location being slightly out of London central however, it made our stay even better. It was quiet and peaceful around the area and chiswick is a really nice area, near the Thames. We're definitely staying here again, one of the best hotels/home we've been to, that's affordable.

Stayed in October 2024

nothing

The property was lovely and clean.Lovely staff and great location

Stayed in October 2024

Large, very comfortable room. Well stocked. Extremely good value for money

Stayed in October 2024