Queen's Terrace 1-8, Southampton, SO14 3BQ, United Kingdom
#3 of 35 hotels in Southampton
Guests' ChoiceBased on 1378 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 29 April 2024
Linda
United StatesGood location for exploring Southampton, near cafes and restaurants, comfortable access to the cruise ports! Coffee cafe and a variety of purchasable snacks, as well as a kitchenette in the room were attractive plusses. Helpful, welcoming staff!
Stayed in April 2024
Reviewed: 28 April 2024
Mark
United KingdomDrain odour in bathroom….
Location to ship terminal, very nice room, Master Loft, close proximity to the Town Centre, nice ambience…..:happy to recommend 👍
Stayed in April 2024
Reviewed: 26 April 2024
Ray
United KingdomWe never found the heating control nothing on the information card wasa bit cold in the morning.
It was OK my partner enjoyed it personally I'd prefer toast and marmalade.
Stayed in April 2024
Reviewed: 25 April 2024
Heidi
United StatesNothing
It was a very nice place to stay that was close to getting on the cruise ship we had booked.
Stayed in April 2024
Reviewed: 18 April 2024
Philippe
United StatesWe liked the late check out, although we left very early, the radio was on with some nice jazz in the room when I arrived. Spotlessly clean, good service, highly recommended.
Stayed in April 2024
Reviewed: 16 April 2024
Biddy
United KingdomOnly having 2 twin rooms
Clean spacious
Stayed in April 2024
Reviewed: 15 April 2024
Jozef
SloveniaWe reserved twin bed. They didn't have it, so they gave us another room free of charge! How cool is that? This hotel really cares for their guests and they show this every moment. We definitely recommend!
Stayed in April 2024
Reviewed: 15 April 2024
Pat
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 11 April 2024
Alicia
United KingdomNothing it was perfect
All the staff was lovely, especially Juila when we arrived!! Such a relaxed atmosphere as soon as you step into the place. We had the loft room, which we all thought was amazing.
Stayed in April 2024
Reviewed: 8 April 2024
Pearl
United KingdomCar parking space sizes, breakfast, no main restaurant.
Style, Facilities, Staff, Location.
Stayed in April 2024
Reviewed: 8 April 2024
Davide
ItalyStaff really friendly Room was clean, new, with good furniture and well isolated Position is really good I'll defenitively recomend this hotel
Stayed in April 2024
Reviewed: 1 April 2024
Lee
United KingdomSmell of weed coming from other rooms in the hotel, considering it's a no smoking hotel . Very strong even give my wife a headache
Spacious modern rooms
Stayed in March 2024
Reviewed: 29 March 2024
James
United KingdomThe sofa is desperately in need of a deep cleaning it was covered in bodily fluids of an adult nature. It was so disgusting I refused to sit on it.
Check out at 2pm was ideal Staff very friendly Quiet location, great before a cruise!
Stayed in March 2024
Reviewed: 28 March 2024
Rachael
New ZealandWe didn't have a nice view. Just carpark and side street. Website shows gardens.
Staff so friendly and helpful. Made you feel at home. Large room and laundry on site. Common area welcoming and inviting.
Stayed in March 2024
Reviewed: 24 March 2024
Jonna
United KingdomThe room exceeded our expectations. We had picked the most affordable option but it was still very spacious. Staff were lovely as well, special shout out to Joanna who checked us in.
Stayed in March 2024
Reviewed: 19 March 2024
Andrew
United KingdomNothing
Modern decor, kitchen
Stayed in February 2024
Reviewed: 15 March 2024
Bethany
CanadaThe staff were incredible: friendly, helpful, kind. It really felt like a home away from home. The kitchenette was great for making my own meals.
Stayed in March 2024
Reviewed: 15 March 2024
Mary
United KingdomFridge froze my fruit and drink! Slight mould outside of shower
Convenience of location. Friendly and helpful staff.
Stayed in February 2024
Reviewed: 10 March 2024
Caroline
United KingdomWas a bit far from the venue and centre.
Clean and comfy
Stayed in January 2024
Reviewed: 9 March 2024
Caroline
United KingdomNothing at all!
Really clean, thought out well appointed room, great decor! Loved it, super comfy, friendly staff perfect!
Stayed in March 2024
Reviewed: 7 March 2024
Mary
United KingdomOnly fault was I put fruit in the fridge overnight and it was frozen in the morning. Obviously fridge at wrong setting.
Very friendly and helpful staff. Convenient location. Third time staying here and would return and recommend to friends.
Stayed in March 2024
Reviewed: 5 March 2024
Gary
United KingdomFar more than I expected...rooms are spot on with great facilities
Stayed in March 2024
Reviewed: 3 March 2024
Gyewon
SwitzerlandWe rather felt unwelcomed there as hotel guest. There weren't greetings or warm interactions from staff side. It didnt feel professional either as things seem not very well organized. We did online check in ahead as requested, but still we had to wait for long to get the room card. The second day, when we returned to hotel, our room cards didn't work. It seemed like our room was assigned to other guests by mistake(they said the others were surprised to see the room occupied with our items) so we had to replace the key. Luckily we were back at hotel not too late when there were still staffs but imagine if we came back later when staffs were gone?
I liked the room itself. Spacious, clean, convenient, comfortable and stylish.
Stayed in March 2024
Reviewed: 3 March 2024
Ryan
United KingdomNothing
Modern 😌
Stayed in March 2024
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